McDonald's Grand Plaza

Best coffee ever.keep this barrista, hes worth the money.coffees bought at 9.18am on Tuesday 8.3.22

When is Macca's great - always. I mean seriously those nuggets are to die for and the chips are soon good.

Admittedly the carpark for the entire complex was designed horribly, working against the convenience of the location, but the internal and external design of the restaurant stands out a lot better than any other fast food chain in the area.

Staff are always well presented and polite, the service is speedy and the wait times are better than I expected.

Macca's food is always Macca's food, but it tastes great and the sustainable packaging is a great bonus.

Great service and polite staff.
Which is hard work considering how busy this place is. Honestly team well done to all the staff it's not easy but you make it look like it is.

Accidental review but I would highly recommend the McDonalds in the grand plaza. Their friendly staff and awesome food just goes well together

Nice and clean, it (the store) was getting detailed inside and out, as my daughter and I were having breakfast, this does not happen too often at South Grafton McDonald's, as it is usually quite untidy and there is no waiter people there very often to help out, if at all. It was quite a nice change for my daughter to actually see a "wait person" there, so genuinely cheerful, and smile at a customer. Very nice. And the food, very fresh and had not been sitting in the shop like other places. Well done Brown's Plains Macca's, Well Done. My daughter had a great time there, no fuss at all.

Excellent service from Troy. Fast, efficient and a very polite young man. He's an asset to your business.

10/10 for the crew here, always working their hardest to get orders out. Best Maccas in the area Well done guys xxxx

I enjoy the food from here it's usually always freshly cooked (sometimes the chips might b cold lol) but I've not had a bad experience

Was a bit annoyed when 4 of the 5 self order machines.was unable to scan the order we had.
We waited patiently for someone at the counter to help us.
Because they were busy doing their job.
We didn't have to wait long.
A manager holding her till.
Asked if we needed help with anything.as she was also understandably busy.
And we nicely explained why we couldn't order at the self help machines.
And she nicely put our order through for us.
Want a long wait for food either.
Thankyou.sorry I can't remember your name

Polite staff. The quote buffer wasn't enough for drive-thru: I have to line up waiting at the road outside the premises.

I had to order my food from the drive-thru which was two-sided drive-thru. The side I had to go up to had no cover for when it was raining and I got very wet. The cheeseburger I ordered though was delicious and full of sauce!

Generally efficient service, however the thin guy manager seems to be a bit pretentious and rude.

Need to better present there good n instead of burger being half out of the box other then that great

Fence broken which defeated the fenced in purpose. Toilets horrible. But it's a great park! Lots to do and pop on library visits too.

The Food is ok. But this Store often stuff the orders up. So it pays to pull up and check all meals. Especially checking you had been given the burger you ordered.

Usually a great place but this time order got wrong and when sundae was brought to me it was almost melted. But highly recommend to visit as food is delicious

Good fast, efficient service? Not really, how was I supposed to drink my thickshake with no straw. Which the young man in a hurry told me, "its in the bag"
Perhaps less haste & checking would be more appropriate.

Order place at 3: 22
Received at 3: 30
Burger slapped together chips dry

Hats aren't hair nets

I stood at the counter for 5minutes while the manager and other staff just wandered back and forth looking busy but actually doing nothing. I gave up and went to Hungry Jacks. Burgers and the service are much better.