Shannon Jack Dr

I recently took my elderly mum in to see Dr Shannon, he took a few photos, went away came back in said nothing he can do other than prescribe cream, and then just talked about end of life not rescusitating etc, this was very inappropriate, what if my mum had depression and understood what he was saying, she has dementia and probably forgot straight away but i sat there and felt he shouldnt be saying this. Even other drs and specialists agree with me! And yes $280 for that. How rude and disrespectful!

Dr Shannon was lovely. Kind, straight forward and helpful. He did not suggest I do further tests as he was sure of my diagnosis. A knowledgeable and empathic doctor. His medical assistant as well as the office staff were also very helpful and kind.

Sharing my mixed review. I first saw Dr Shannon about 9 months ago, I found him to be kind, caring and sympathetic. I always left with an action plan and often a follow up text message before my next appointment.
However, with my particular condition I was not getting better, I did express this each visit but was met with a 'wait and see' approach. Eventually I sought a second opinion only to find out I never had to 'suffer' for so long, that the original prescribed medication should have just been doubled and I would have got better quicker. I also never had to go on cytotoxic medications (and give up breastfeeding my 4 week old baby).
As soon as I started the higher medication I was better within weeks.
I only wish Dr Shannon had of realised this earlier so I was not left as physically damaged as I am now and also how I am traumatised by all this whole experience.

Easily overwhelmed. Passive aggressive. Possibly burnt out. Admits to being a sub standard dermatologist. Takes advantage of his lack of competition to pick and choose clients according to their communication style. Either that, or he had a mild tantrum in my single appointment.

Dr Shannon was always receptive to my feelings/feedback in the process of clearing my acne. He was also thoughtful and kind, and included me in the decision-making process each step of the way.

My son has been seeing Dr Shannon for the last 9 months as he had bad acne. As I teenager he was very insecure and worried about his appearance, but dr Shannon reassured hi and prescribed a treatment for him that has helped tremendously.
He has always addressed our concerns and worries, he has always been professional and welcoming.
I have no hesitation recommending him to anyone who needs a skin specialist.
Thank you kindly Dr Shannon

Of all the dermatologists I’ve seen over the years Dr Shannon was easily the worst. He completely dismissed all of my concerns, told me that doing any kind of test would be wasting time (champ all I have with this issue is time) and he was just arrogant and rude. Although my final and only appointment with Dr Shannon was probably over three years ago I want to implore anyone considering Dr Shannon as their Dermatologist to please consider your options in Sydney. It was only until I started looking away from Wollongong that I have been able to get some answers with my chronic skin condition (the guy couldn’t even tell the difference between acne and rosacea? Haha) and although it’s a hassle to get to the city it will at least be worth the consultation fee and you won’t be completely dismissed and sent away feeling like you’ve wasted $280. Dr Burcu Kim at Quayside specialists is an amazing dermatologist and I couldn’t recommend her more.

My son has been seeing Dr Shannon for the last 9 months and I have no hesitation in recommending him to anyone who needs a skin specialist.
My son had a pretty bad acne and as a teenager he was very insecure about his appearance… Dr Shannon prescribed the right medication for him, always listened to our concerns and provided valuable feedback. His acne is under control and his skin looks amazing considering.

Yes the visits are not very long and they are costly but they are no different to any other specialist visits in any field.
Thank you Dr Shannon

Couldn’t thank Dr Jack Shannon enough! Thank you for help supporting me and giving me the right treatment for my skin. I have suffered serve eczema and dermatitis over the years. I am now pain free and itch free. Feeling more confident in my own skin and body everyday! Thanks Dr Jack Shannon.

Whilst I can’t comment on dr Shannon professional status, I definitely can say what a horrible human with a disturbing lack of compassion! Under different circumstances I would of spat on him

Went for a consult today, and like many of the 1 star reviews I am now reading, I was also dismissed and told “we were not a match”. Fair enough, perhaps we were not, but I found Dr Shannon to be condescending and rude. I paid $280 for a consult that barely lasted 2 minutes! What on earth? ! Also my referral letter clearly stated what I wanted/needed, if this is not something that Dr Shannon could help with why was I given an appointment?
Like someone else has mentioned, this 1 star is for the friendly reception staff. 0 stars for Dr Shannon. I will never step foot into his practice again. I left extremely disappointed and upset with how I was spoken to.
Go elsewhere people, to someone who actually cares.

He doesn't have laser machine.he can't do anything.talking to him for 5 minutes is just waste of money.

After almost two years of misdiagnosis for my daughters skin condition and hair loss we were sent to Dr Shannon and I am so thankful we were. Her skin is completely clear and her hair is growing back after our second visit. He shared in our joy when he seen the improvements. Thankyou so much Second Skin Dermatology. I would recommend Dr Shannon for any skin concerns.

I took my elderly mum there today
Referred by the age care home doctor
Dr Jack Shannon needs to be taught some manners! He is rude, insensitive, did not act professionally especially when he said don’t need to do anything as she doesn’t have long to live! How dare he! I was in total shock when he stated this. My mother apart for some underlying health issues my mum is relatively good health for her age. What an inappropriate comment to make! This upset me greatly! Thank Goodness mum didn’t understand him and that my husband was not in the room with us!
Paid $200 for verbal rudeness!

I took my elderly mother there for skin cancer treatment. He said “something has to take her out”. He never once spoke directly to Mum. It wax a distressing experience

Could not thank Dr Shannon enough. He's not only hepled me but members of my family. I explained my issue to him, and quickly he explained to me indepth the situation and gave me an accurate diagnosis which put me at instant ease. Upon receiving my blood tests, I was informed of another health issue that was unrelated to my skin and he even went as far as to treat and write scripts to help me with that, for which I am over the moon about.

Now that my treatment is coming to an end after almost a year, I can say with certantly that my confidence has grown evermore, not only have I noticed a change in my own confidence but others around me have also noted and even gone as far as to compliment me on these various changes. Every appointment with Dr Shannon I was shown progress shots and was so grateful of how far I've come! Thank you Dr Shannon!

Incredibly kind, efficient super sanitary and well organised. Ive been seeing him since 2010and cannot speak highly enough of he and his ztaff's level of care.

Had a referral to see doctor Shannon for my skin rash. I had a biopsy at the doctors before hand and the doctor saw the results and agreed on the appointment. When I went in he said he can’t pin point what it would be, suggested that maybe surfers tend to be more conscious of the skin and to use baby oil. Then charged $210. I’m sorry but if you had no idea from the results don’t go ahead with the appointment or mention before hand on the phone that could be the case.

Absolutely thrilled with the treatment received by Dr. Shannon. I had developed quite a severe skin condition in a short amount of time that was not responding to treatment prescribed by my GP. Dr. Shannon explored different options to find a suitable treatment and I am thrilled to say we found one that is working. Dr. Shannon is patient and listens to my concerns and addresses all questions I have (and there's a lot) so that I feel comfortable and understand the treatment process. His management of my expectations is also helpful as without persistence I would not be seeing the results I am seeing. Could not recommend highly enough.

After having persistent acne for about 14 years and having had multiple dermatology appointments where they refused to assist because my skin 'wasn't bad enough and to just go on the pill' I finally found Dr Shannon. He understood that I had tried everything and had no results and that it was affecting my ability to live a happy and normal life. This is the first time since I was about 11 years old that my skin has been clear. He has been kind, understanding and helpful from day one and answered any questions and addressed any concerns that I've had. All I can say is how grateful I am to have my life back and I wish I had found him years ago. Will be going to Dr Shannon from now on if I ever have any concerns in the future!