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Shannon Jack Dr

Address level 1. unit 6/174-182 Gipps Rd, Gwynneville NSW, Australia
Phone +61 2 4228 9777
Hours
Monday08:30-16:30
Tuesday08:30-16:30
Wednesday08:30-16:30
Thursday08:30-16:30
Friday08:30-16:30
Website secondskindermatology.com.au
Categories Dermatologist, Medical Center, Medical Clinic
Rating 3.2 48 reviews
Nearest branches
Second Skin Dermatology — 174 Gipps Rd, Gwynneville NSW
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Shannon Jack Dr reviews

48
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Sandra
31 October 2023 10:16

I recently took my elderly mum in to see Dr Shannon, he took a few photos, went away came back in said nothing he can do other than prescribe cream, and then just talked about end of life not rescusitating etc, this was very inappropriate, what if my mum had depression and understood what he was saying, she has dementia and probably forgot straight away but i sat there and felt he shouldnt be saying this. Even other drs and specialists agree with me! And yes $280 for that. How rude and disrespectful!

Lisa
04 August 2023 10:41

Easily overwhelmed. Passive aggressive. Possibly burnt out. Admits to being a sub standard dermatologist. Takes advantage of his lack of competition to pick and choose clients according to their communication style. Either that, or he had a mild tantrum in my single appointment.

jason
12 March 2023 15:01

Of all the dermatologists I’ve seen over the years Dr Shannon was easily the worst. He completely dismissed all of my concerns, told me that doing any kind of test would be wasting time (champ all I have with this issue is time) and he was just arrogant and rude. Although my final and only appointment with Dr Shannon was probably over three years ago I want to implore anyone considering Dr Shannon as their Dermatologist to please consider your options in Sydney. It was only until I started looking away from Wollongong that I have been able to get some answers with my chronic skin condition (the guy couldn’t even tell the difference between acne and rosacea? Haha) and although it’s a hassle to get to the city it will at least be worth the consultation fee and you won’t be completely dismissed and sent away feeling like you’ve wasted $280. Dr Burcu Kim at Quayside specialists is an amazing dermatologist and I couldn’t recommend her more.

Ben
21 February 2023 14:10

Whilst I can’t comment on dr Shannon professional status, I definitely can say what a horrible human with a disturbing lack of compassion! Under different circumstances I would of spat on him

Sarah
27 December 2022 0:50

Went for a consult today, and like many of the 1 star reviews I am now reading, I was also dismissed and told “we were not a match”. Fair enough, perhaps we were not, but I found Dr Shannon to be condescending and rude. I paid $280 for a consult that barely lasted 2 minutes! What on earth? ! Also my referral letter clearly stated what I wanted/needed, if this is not something that Dr Shannon could help with why was I given an appointment?
Like someone else has mentioned, this 1 star is for the friendly reception staff. 0 stars for Dr Shannon. I will never step foot into his practice again. I left extremely disappointed and upset with how I was spoken to.
Go elsewhere people, to someone who actually cares.

kwangtae
25 December 2022 7:24

He doesn't have laser machine.he can't do anything.talking to him for 5 minutes is just waste of money.

Giulia
05 June 2022 7:22

I took my elderly mum there today
Referred by the age care home doctor
Dr Jack Shannon needs to be taught some manners! He is rude, insensitive, did not act professionally especially when he said don’t need to do anything as she doesn’t have long to live! How dare he! I was in total shock when he stated this. My mother apart for some underlying health issues my mum is relatively good health for her age. What an inappropriate comment to make! This upset me greatly! Thank Goodness mum didn’t understand him and that my husband was not in the room with us!
Paid $200 for verbal rudeness!

Wendy
04 March 2022 7:57

I took my elderly mother there for skin cancer treatment. He said “something has to take her out”. He never once spoke directly to Mum. It wax a distressing experience

lucyarellano
15 February 2021 16:03

Had a referral to see doctor Shannon for my skin rash. I had a biopsy at the doctors before hand and the doctor saw the results and agreed on the appointment. When I went in he said he can’t pin point what it would be, suggested that maybe surfers tend to be more conscious of the skin and to use baby oil. Then charged $210. I’m sorry but if you had no idea from the results don’t go ahead with the appointment or mention before hand on the phone that could be the case.

Hiei
15 January 2021 3:42

Dr. Shannon has extremely poor bed side manner and shows little compassion. Very arrogant man who emits an unpleasant demeanor. I would not reccomend his service unless you wish to feel like you're wasting his time. Do yourself a favour and find an alternative skin specialist.

B Don
26 December 2020 0:42

Upon my first review of medication with Dr Shannon i advised a possibly side effect that was dismissed. My GP confirmed the side effect is related to the medication 2 days later. I contacted Dr Shannon for a review only days after i had physically seen him. He wanted another full consultation fee. I sent an email asking since i had just seen him a few days ago could we not do a phone consult and not have to pay another $170 so soon. He advised i should seek a second opinion.
Dr Shannon disregarded my side effect the first time and wanted me to pay again for an alternative days later. This is a clear indication of money over patient care.
Both appointments were over half an hour wait time past the appointment time to only be in the consultation room for 5 mins.
The 1 star is for the lovely reception staff.

Michelle
25 December 2020 20:56

Drug dealer or Dr, I haven't worked it out yet. Prescribed a drug with severe side effects, I mentioned my concerns when every time I saw Mr Shannon he looked at me and doubled the dose without even having a conversation. When I questioned the side effects, with no explanation Mr Shannon advised me I would be better off seeing someone else, as he could not help me.
I call him Mr and not Dr as I don't feel he deserves that title. Don't waste your time or money see a real Dr the first time.

Update: Mr Shannon's response to my review makes my point as I am not seeing a nautopath.
I was just asking questions based on research I did myself on my condition.
Mr Shannon please take time to talk to your clients and know about their condition before handing out medication.

Kat
28 November 2019 4:27

Do NOT see Jack Shannon.
He does not find the root cause of acne (even though he said he does), instead he simply gives bandaid treatments. One of these treatments includes medication which has a lot of serious side effects, and even my GP told me not to use. So when I went back and said I did not want to take it or use some of the other toxic treatments he prescribed, he told me my thoughts were “wacky” and did not listen to what I had to say at all, obviously he does not take any patient suggestions. He was then very condescending, disrespectful, rude, and arrogant. He wouldn’t give me the time of day, and told me not to come back, and if I ever wanted to see a dermatologist about my acne to go and see another one.
He also took photos without consent.
Waste of money, do not recommend to anyone!
If you’re looking for a dermatologist, please find someone else who will listen to your thoughts and work with you to find a proper root cause and treatment instead

(Review is written under a pseudonym)

FH Bartho
01 November 2019 8:06

No hesitation in not recommending Dr Shannon for all the reasons stated by others who have been treated poorly by this man.

Nicole
29 August 2019 2:23

I was not a patient of Dr Shannon but did work and converse with him for employment. I have never written a review about doctors' nature or character but I feel this need to be said. Dr Shannon told me that I was successful employed after clinic learning and 4 hours of watching his procedures. We talked about pay rates, my availabilities and bookkeeping. I was over the moon and so grateful towards this.
However, 15 minutes after this conversation, he said I was unsuccessful with minimal explanation with no follow-up message or email. This conversation only lasted a few minutes. With the above circumstance, I regard that to be unfair, upsetting and misleading. I believe that Dr Shannon has minimal compassion and is very blunt.

Wendy
30 May 2019 20:52

I took my elderly mother here for a skin rash and after telling us he didn’t have a clue what it was or how to cure it we were given the standard cortisone cream and tablets that our GP could’ve prescribed and told to come back for check up in 6 weeks. I asked him if he could give her something to relive it and he walked out and said loudly to a nurse to rub some cream in this OLD LADY! Obviously he would prefer to be doing Botox all day but in gwynville there wouldn’t be much call for that. We had the check up today and I told him the rash has come back and HE asked ME “what do you think it is? ” I told him that he was the specialist and that’s why we’re here! He said he didn’t have a clue what it was and it could be due to old age.
What a waste of time going to this doctor. No personality, very rude and dismissive.

Marion
20 October 2018 14:58

Horrible experience with this incredibly rude and arrogant man.
My advice is to avoid him. I am sure there are many much more competent dermatologists in the area who treat their patients with respect and empathy.
He refused to treat me (as appears to be the case with many of his referrals) perhaps he does not have the required expertise and knowledge to do so.

Tina
28 March 2018 20:47

Received FRAXL laser for scarring and did not see ANY improvement, still have not, admitted even by the doctors. Did not receive $800 refund for no results, was then pushed into another laser treatment after that for $200 with promises it would be better and once again received no improvement. At my follow up session was simply told 'oh well atleast it didn't do any permanent damage'. DO NOT go to this dermatologist. Waste of time and money. Greedy.

Brad
24 February 2018 1:26

Horrible experience with dr. Shannon. Showed an extreme inability to listen and refused me treatment that have worked before as he diagnosed me differently to every other doctor. When I calmly told him this he became extremely reactive and showed me the door without explaining why. Child like behaviour

Hannah
25 January 2018 7:57

The most arrogant, condescending, and unprofessional experience I have ever had with any health care professional ever. I will never return to Dr Shannon and will never recommend him.

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