Uncle Billy's Chinese Restaurant

Food was delicious but unfortunately one of the dishes was sourish, so I can't vouch for the freshness of the ingredients. No one addressed our concern despite highlighting it to the waitress. Hopefully its a one-off thing.

First of all, I consulted my Chinese friend before making a review! I was told the place was very Chinese.

We had no reservation on a Saturday night (pride parade in fact) and lucky we got a table. The staff simply dumped crockery on the table, the tea cups rolled around. Whilst I hear no music, the place was loud, not sure why everyone used their level ten voice. Then one wait staff placed an order tab on the table and we haven't ordered yet. 5 minutes later her realised it was the wrong table, said sorry, took the order tab and nicked off.

We over estimated and ordered too much. Although we thought 6 pieces of scallops almost $50 was very expensive. This was not even the best dish we had. Don't get me wrong, the rest of the food was yummy, doesn't taste fast food Chinese but I think it was overly priced for the service and ambience that we got.

Overall, I am glad I tried but I don't think I will be back. The place seems to be overrated too. But at the end of the day, you need to try and see if you feel otherwise.

We were only here because everything else was closed. Next time, we know not to come even if nothing else is open.

This is a MUST NOT go restaurant as one of the waiter provides absolutely terrible customer service. An Asian guy with white shirt today has served us, starting from taking order to serving us food. He has a really bad temper and presented a terribly negative attitude towards customers. If you don’t want to have your day being ruined, don’t come here. There’s more vibrant restaurants around this location.

Worst customer service by lady with pink hair. Didn’t let us decide what food we wanted and started shouting suggestions we MUST have.
Basically gave us the food she wanted, until we insisted that it wasn’t what we wanted. Not hospitable and felt like we were not welcomed.

Food was okay- but the customer service just ruined it.

Pink haired lady needs to go

The staff are extremely rude. Especially the Chinese guy with a white suit, feel like I owe him everything, I politely requested a refill and even handed him the pot to make it easier for him, but he just stared at me without saying anything. And suddenly told me to put it on the table rudely, He was saying "How can I get it if you holding it? ". Where is the legit of this question? Was trying to make things easier and trying to make him easier to reach the pot. I was calm at that point and he came back with the pot and said "water" just one word with a rude attitude. This really makes me upset and disappointed. Is this the right way to treat the customers? And they will treat you differently if you're Asian.

I will never go back to this restaurant again. This is the worst restaurant in Perth. Will not recommend you to go cause the service is terrible and the food is overpriced.

PS. 1hr waiting time for food is standard.

Love this place, been coming here for years and thought it's about time I wrote a review. Always delicious and almost always open!

Had booked on line no acknowledgement of that just told to sit down.
So unwelcoming felt like they couldnt care less if we were there or not.
Drinks were not very cold food was okay decor was like eating in a kitchen and toilets were unclean with watery hand wash.
If you want very basic cheap food its here accompanied with poor service.

Been served by a lady with red hair, I never been treated like that, she's been so rude. I will never go there again.

Very rude staff, literally shouting at us. Staring at us with so much disgust, love the food but extremely disappointed. Great customer service DOES NOT COST YOU A THING! Treat all your customers with respect.

It's a real shame because the food was actually decent but our whole experience here was ruined by the rudest owner I have ever encountered who aggressively made us pay the bill while we still had food in our mouths. We had barely tasted the food before she was out harassing us to pay up. Awful person to deal with.

Food was really good, service absolutely disappointing. I went yesterday for dinner and one of the waitress was really rude, didn’t answer my questions and just replied: but look at the pictures, choose what you want (in a very bad tone)

Aunty Billy (Red head Aunty) very rude and terrible service. How do you shout at your customers while they are making their orders? Very slow! Not a very clean place too…

The staff with red short hair was very rude.she brought wrong drink so i told her what i ordered but she was angry at me and didn't bring the right one.including this, she was being rude at all time.

Been here a long long time and it is a Lovely place for dinner, good spread and food quality is generally above average. Great if you're coming from a night club! However, when I came home I was really thirsty. Not sure if it was the Golden prawns with salted egg yolk we ordered or it was in general.

The atmosphere was good, but a little tired and needs a refresher.

I ordered SALTED FISH EGG PLANT TO THE WAITRESS! And THEY BROUGHT EGG PLANT WITH MINCE MEAT! THIS IS HORIBBLE! Why dont u just tell the truth that u dont have the salted fish one! Big scam! Wont recommend this place

Rude, threw menus at the table, also disrespectful to customer service very rude don’t recommend at all.

My first time in Australia. I’m gonna give my honest review about this restaurant.

It’s located at North Bridge, WA, Chinatown.

As a Singaporean Chinese, I’ve grow up eating these kind of dishes.

This restaurant is run by, my assumption based on their language, Hong Kongers.

Service staffs are busy, prices are 30% more expensive than the ones in Singapore, and the dishes are tasty yet very salty. Don’t be mistaken, I love salty dishes, but they cooked their dishes way too salty.

As for their higher prices as compared to Singapore, I cannot deny that their portion are around 20% larger too. So I guess it’s fair enough.

I can’t comment much on their service staffs as they are lacking manpower. However on the taste of the food, I would recommend that they cook them slightly less saltier.

Overall, a good place for Australians and Westerners to try authentic Chinese cuisine.

Was a fan of Uncle Billy's. It was our go to place on China Town. But during the last two visits (last Saturday and yesterday night) saw a new olderly lady taking orders and she is rude.
Yesterday we were there and had to walk out because of her rude behaviour and talking. Please learn some basic customer service. Owners please take note of her and take some action else for sure you are going to lose some business.

Never gong back!

I love this place, i have been going here for so long, my fav chinese food but the service meh not rlly one of the waitress was rude lol and it frickin took 1 hour for the food to get here