Cannington Medical Centre

Dr. Mahinda Yogam is So unprofessional, Rude and disrespectful to the patients, not even ask me that what was my problem or why did I come to doctor.
Take me to his chamber and check my previous health records about 25 minutes. Print me out those records and push me out from his chamber and told me that he already spent 25 minutes, So he needs to take for another patient.

What a waste of time, so called open till 8pm but none can visit them as their booking system doesn’t allow, their website says book through app and app says call them to book but none picks up the phone. Can’t rely on such a poor service. Find GP elsewhere.
Wanted to give negative stars but Google doesn’t have that feature

Don't bother going as a walk-in. Got told 30 minute wait. Was there 2 hours and still didn't get seen. Waste of time.

Too long waiting. I actually felt very sorry for a gentleman who was with his toddler and waited nearly 2 hours. The child got very uneasy. They made the mistake in reception by mixing the appointment and poor child suffered.

If you are thinking to come to this centre, my friendly advice is *Don’t* …. The waiting hours are so long even when if you an appointment…

I booked another telehealth consult cause I can’t drive to personally see the gp due to sprain ankle. Just the same happened it states in my app, appointment attended, but I haven’t receive any call at all! Not a good experience!

Usually I don’t Give reviews to anything but Cannington medical centre made me do this for the first time. I visited this clinic twice in two years, both the time I am disappointed with the GP service. Very insensitive, don’t even deserve a single star. Strongly I will not recommend to anyone.

Never going back here again. Just waited over an hour WITH an appointment and I'm not even sure the dr was there. Have never had a good experience at this practice. It it literally the worst practice I've ever been to.

The toilets are not hygiene.complain made but not taken notice.
The practice Manager should take responsible for the action.
Repairs to be made.

The website shows bulk billing between Monday to Friday 7 am - 6 pm for Medicare holders, but they actually charged $80 for everyone. Website information not updated? Try to call them, waiting for more than 10 mins, no one answer the phone.

Really slow service. Been to this practice multiple times with an appointment and have had to wait over 40 minutes each time. The doctors there give the absolute worst advice ever. One doctor told my partner with anxiety to just stop thinking about it whenever she feels anxious and just make it go away.wow.cured

Dr Mahinda Yogam is a terrible doctor. He's rude and has no empathy whatsoever. Told him some symptoms I was having, because, ya know, he's a doctor, just for him to snarkily reply, "and what do you want me to do about that"

What is the point of making an appointment if you have to wait for over an hour. Very unprofessional.

Today this happened I had pre-book an appointment for doctor Sara avilies I was sitting outside her door waiting for my name to be called patiently waiting whilst she was looking after her own cultural making sure that her Asian patients were seen first. Well excuse me doctor Sara avilies if you want to look after Asians go to your own country and look after them there. When I finally got in to see her 30 minutes later she told me that she called my name treating me like I was stupid and deaf. How discusting to have patients seen first ahead off my appointment because they are the same race. Discusting am never going back.

Hi Everyone. Alert - Careful with this medical center and pathology specially.
I would like to share my experience in this medical center. 10 days ago me and my wife went to get blood test (iron and other vitamins) for my wife. First we met a doctor who is so arrogant (Jin Xin Peng). She doesn't hear your problem fully and gave for some tests to do at pathology. My wife went to give blood for test, the supervisor told her to sit for 20 min outside lobby while he was watching Duck cooking video. After 20 min he called her to Lab. Even while taking blood he is watching duck cooking video. So unprofessional behavior. He took 2 tubes of blood and told that report will be sent to doctor within 2 days. After a week, we took an appointment again to see the doctor for blood test reports but she didn't receive the reports yet. Then she had call to Lab to inquiry about it and the response was they missed doing half of the tests which was requested by doc. And the doctor without taking any further action, suggesting us to do test again. Are they thinking blood can come from shower. This is insane! We denied to do test again. She was showing her arrogance again and telling that you don't need any reports, if u go to sun you will get the vitamin D and improve iron level by eating food. Such a rude behavior. Hearing this my wife started crying in medical center. I felt so bad. She was disturbed mentally for a week. Such an inhumanity!

I had my ultrasound done today 19/10/21. Took 1.5hrs. Service was terrible, the nurse didnt know how to look at the image. Wouldnt share screen with me or my husband. Was quiet the whole time so wasnt sure if there was a problem. When asked questions there was no answer.

After asking again, was given a rude reply. After having to go in a second time to redo the pics, wasnt told to as why or what the problem was. Couldnt even say sorry. Won't go back there again.

Negative starts if possible, very unprofessional. Had appointment to remove my stitches and appointment booked number of days back. I had call 30mins before appointment that doctor is not available while I was driving on medical center. Then I told them to book another appointment with same doctor.and they told me he's not available for 1 week. Then I said stitches need to come out as far as I know before that. Reception told me yes, they will organise appointment following day and it was never book by them or sorted in any manner.

Last time I visited the medical centre I was told that I would be charged because my appointment was after 6 pm. However this was not mentioned anywhere on the booking site. So i was unhappy because if i knew I could have booked my appointment before 6 pm.
I think this should be mentioned on the booking page so we can choose.

Wait times are far too long for walk in, might as well go to the hospital

BOOK don't walk in

Negative starts if possible, very unprofessional. Had appointment to remove my stitches and appointment booked number of days back. I had call 30mins before appointment that doctor is not available while I was driving to medical center. Then I told them to book another appointment with same doctor.and they told me he's not available for 1 week. Then I said stitches need to come out as far as I know before that. Reception told me yes, they will organise appointment following day and it was never book by them or sorted in any manner.