Watches of Switzerland (Rolex Authorised Retailer)

If you are after a premium product then you want premium service and that’s exactly what you get at Watches of Switzerland. I dealt with Adam and his knowledge, care and attention to detail were second to none. He had all the time in the world for me and helped me select the most magnificent watch that was perfect for me. If you want expert advice and the most amazing customer experience, don’t go anywhere else. Thanks Adam - 10/10.

Amazing service and great care are the words I can associate WoS with!

I had Win looking after my enquiry and order. He was knowledgeable about various watch brands and his materials engineering background helped me to understand the technicality of the watch movement and built. It was educational for me as a customer and I loved the buying experience provided by WoS.

Will be back again and thank you Win!

I highly recommend Watches of Switzerland on Collins Street, Melbourne. We were impressed with the professionalism and exceptional customer service provided. A very big thank you to Teck Soon Lai for his exceptional customer experience and his knowledge of the products is exceptional. From the amazing ambience of the boutique to great experience. Teck was friendly, courteous and highly skilled. True hallmarks of their Service.

To Zoe and the team at Watches of Switzerland thank you for making our experience pleasurable very professional and helpful. It made the decision to buy easy keep up the good work you are credit to your profession!

Elaine was wonderful, her knowledge in this field gave us further enlightenment in the watch world which made us appreciate more on our purchase. We highly value her service!

Rex at Watches of Switzerland has gone above and beyond to look after us and our search for the perfect watch. Customer service and excellence describe the process we experienced with Rex. Would not hesitate to recommend Rex and Watches of Switzerland to fulfil your dreams

My experience buying a Rolex from Rachel at Watches of Switzerland was awesome! Rachel really knows her stuff, and she made the whole process super easy and fun. I highly recommend Watches of Switzerland and Rachel! Thanks, Watches of Switzerland and Rachel.

Entered the store with my family and was warmly welcomed by all staff members.
I had the pleasure of getting assisted by Tyler who was very informative and patient with me. He had showed me multiple watches and allowed me to try them on and also provided his thoughts. It was a great experience especially with my family present.
Highly recommend Tyler and WoS. I have now become a life long loyal customer:)

Edited: Had the pleasure of receiving my watch and what a journey and pleasure it was to deal with Tyler once again! He made it very seemless and very enjoyable! He was very kind and paid very close attention to my needs. Very grateful and would recommend WoS to anyone looking to get into the luxury watch space!

We went into the Melbourne store and had the pleasure of being looked after by Tyler. Fantastic experience. He was very knowledgeable and really took the time to take us through the watches we were interested in. Left very happy and will definitely return again.

Adam Loblaw has been my regular contact at Watches of Switzerland, where he’s always been friendly and a pleasure to deal with, maintains professionalism throughout, and often shares his passion for watches.

Recently received a surprise phone call from Adam on my birthday, and was over the moon to pick up a new watch. Adam and his team has made it very memorable and it was an experience indeed.

Very happy to continue providing referrals and also future purchases with Adam and Watches of Switzerland.

I recently had the pleasure of purchasing a new watch from Watches of Switzerland and I must say that my experience was exceptional. From the start to finish, Nita demonstrated a level of professionalism and expertise that exceeded my expectations.

Firstly, Nita took the time to understand my preferences and needs. She asked thoughtful questions and actively listened to my responses, ensuring that she could recommend a watch that would meet my requirements. I appreciate the attention to detail and the personalised service I received.

Throughout the purchasing process, she was patient and informative. She explained the features and benefits of each watch in a clear and concise manner, making it easy for me to make an informed decision. I never felt pressure or rushed, which made the entire experience all the more enjoyable,

When it came time to make the purchase, Nita was efficient and thorough. She explained the warranty and ensured I had all the information I needed.

Overall, I can't say enough positive things about my experience working with Nita. Her expertise, professionalism and friendly demeanour made buying a watch a truly enjoyable experience and I would highly recommend her to anyone looking for excellent customer service.

Bump into one of the friendly and frankly sales person ‘Tyler Hwang’… end up with buying cartier santos for wifey. Great experiences in the store! Thanks bro Tyler

Friendly staff and great service. They have a wide range of offerings available. Look for Adam McGregor he'll help you out.

I recently received a Rolex for my wife birthday from WoS. My AD Nita was very welcoming, friendly and professional. My wife is very happy to receive the time piece. I will definitely come back for more pieces to add to my collection.

I had a great shopping experience with Watches of Switzerland Melbourne and my salesperson Teck Soon. I explained to him what I want and he patiently assisted me with sourcing the watch I want. He also continues sharing with me the watches that I might be interested in based on his understanding on my preference. Highly recommended him to everyone:)

Huge thank you to Ivy for helping me select and purchase my first mechanical watch. I’m very happy with my new watch and the level of professionalism and friendliness from Ivy and the team. Highly recommended!

I had an amazing experience with Watches of Switzerland. In particular, Nita was fantastic and helped me source the perfect watch for my wife. She kept me updated on the latest models and effectively communicated with me when one was available. Thank you again for the amazing experience and will definitely be a long time customer.

Watches of Switzerland provide a wonderful service with Rex having a very detailed knowledge of the full range of watches.

Rachael was an amazing sales consultant who was very helpful in helping us arrive at the right choice of chronometer. The discount was also great.

Had the pleasure of speaking to Rex recently to purchase my new Cartier Santos. He is highly knowledgeable, polite and went out of his way to make it a positive purchasing experience. Thank you Rex for your help!