Rakis on Collins Melbourne

Was not impressed by ombre/balayage coloring done by Terri in June 2020. There was no difference to the coloring I had before (which was overgrown but still looked good), as I discovered coming home. Unfortunately the lighting in the salon does not allow you to see the actual job done, as it is too dark.
The staff is friendly, but extremely busy with other customers at the same time. Also extremely overpriced, I left almost 400$ and was still disappointed. Will not be coming back.

Answer to the owner's comment: -
I have no doubts that your colorists are all passionate individuals. But I was too disappointed and upset at a time to even think about going back and complain about the service provided, as I have mainly had negative experience when it comes to complaints and customer service. I'm sure everyone can relate.
What comes to the lighting in the salon, I also stick with my words - it's too dark and you can't see the colours as they are.
This is my honest opinion and I hope you respect it.

I went to highlight my hairs yesterday and the only concern I discussed with hairdresser was keeping my hair as healthy they are. I ended up with the unwanted colour and frizzy hair while I paid $470. The hair dresser was not fast enough to finish foiling in one hour that’s why a part of my hairs are burnt. I do not recommend this overprice place.

I also want to add this point the hairdresser should have fully dried my hair, then I could see the true colour. He did not as he has another client right after my appointment.

I had a balayage done by Terri and she was awesome. If you have thin hair and are looking for a good stylist for a balayage I highly recommend Terri. My hair looked and felt like a million bucks after this.

Terri literally worked wonders on my hair post lockdown, the colour was gorgeous and looked so fresh. If you have thin hair I would definitely recommend Terri, she made mine look so thick and full of life. Thank you so much!

Terri Louise was amazing! I haven’t had balayage before so she guided me through what we could do and I absolutely love the end result ️

The person who cut my hair was also great. Can’t remember his name though!

Big thank you to their team.

Amazing colour correction by Terri, I couldn't be happier with the finished look. Very skilled talented hairdresser, i'll never go to anyone else.

Terri-Louise and Alex worked wonders with my hair! Can't recommend them enough! I finally got my proper hair salon experience.

Got my balyage done by Terri and must say she did an amazing job. The blend of colors is phenomenal. My hair are all set to welcome the summers now?

I had an amazing hair dresser Teri. She was an expert in consultation and her skills are so commendable while colouring. I highly recommend you to ask for her when you visit Rakis.

I go to Maddie at Rakis and she is honestly one of the best blonde colourists who has ever done my hair (and I’ve had a lot). She is totally intuitive and listens to exactly what you need, and gives you that exact result. It’s got to the point where I just let her do what she wants to my hair. She is always spot on and a lovely person as well. Great aesthetic would HIGHLY recommend to any blondes in particular.

Absolutely love my new hair from Terri-Louise, she went through everything in detail step by step so i knew what was being done to my hair, absolutely radiates such positive energy and is funny to chat too, would not trust anybody else with my hair at all!

I had a cut and 1/4 of baby highlights with Maddie. The haircut was exactly what I asked for and couldn't be happier. The highlights matched my existing colour and again gave me exactly what I asked for! Couldn't be more happy with the result, thank you!

I found Rakis on Collins after searching online for a decent salon in Melbourne. I'm pretty fussy over my hair so was a bit apprehensive, but you know when you find a good hairdresser, you hold on to them! Terri-louise is fab, wouldn't go anywhere else or trust anyone else with my hair now!

After I long thought process, I decided to write a review, I never write reviews, no good nor bad ones, however, after paying $475 for a haircut and a balayage (I don’t mind pay top dollar for a good quality job), I think is fair to share my experience.
First, I must say that the ladies who looked after me were friendly and lovely.
Unfortunately, their work wasn’t as I expected, perhaps, I have high standards.
My haircut was ok.
I discussed with haircut stylist the length and we agreed certain length that I was happy with, but the end result was too short, around 2 inches short of what it was agreed, my haircut wasn’t checked after the hair style was done, which I believe is normal procedure in any haircut, very disappointed.
The balayage wasn’t blend properly.
When the haircut stylist was doing my haircut style, I saw the issues in the balayage (I’m not an expert, but I could see it wasn’t blend properly in one area) I let know the haircut stylist and she proceed to called the colourist, the colourist proceed to fix the issue and she asked, if there were any other issues with the balayage, I think she supposed to know where else the balayage wasn’t blend properly, at the end of the day she is the specialist.
The colourist continue doing my hair style in order to find any other issues and at the end, she fixed only the area I told her it wasn’t right and that’s it.
It was very difficult for me to find any other issues, therefore I said is fine, bear in mind that I was already 4 hours in the place, I’m not complaining about the time, I was tired.
The colourist finished doing my hair style (no explanations were given of why the haircut stylist, didn’t finish my hair style, I would say is normal courtesy).
I clearly stated from the beginning, that I didn’t want any volume in my hair and that is exactly what I end up, short hair with a lot of volume with out checking my haircut, and a balayage far from best quality standards.
I wouldn’t recommend this place.
I wish I can get my money back (I know if not possible neither will solve my disappointment nor will fix my hair), now I have to wait to get my hair to grow and I definitely needs to look for a better place to fix my balayage in the near future, sadly I have to spend more money to fix the situation.
@Rakis Collins, please don’t ask me to come back for you to check my haircut or fix my balayage, not need, neither do I need explanations of why my hair end up too short or why the balayage end the way it ended, please respect my wishes, I’m not writing this review asking for explanations, I just wanted to share my experience in your place, thank you.

I highly recommend Terri-Louise for colour! She's very knowledgeable, professional and really cares about the health of my hair. My hair colour is the best it has ever been!

Can’t recommend this place enough! Terri-Louise was amazing, she understood exactly what I wanted/needed and did an amazing job. My hair looks unreal now

One of the best experiences I’ve had since moving to Melbourne - it’s always been hard for me to find a hairdresser/colour expert for my type of hair (Indian hair) but the girls did a fabulous job in achieving the perfect colour for me! They were professional yet personable and made my sister and I very comfortable during our services. Would highly recommend Terri-Louise especially to anybody who is seeking a professional, high quality service.

I'm so happy with my recent haircut and colour, the team at Rakis on Collins never disappoint! Thank you to @hair_by_terrilouise for the beautiful balayage, and @maddiecallowhair for the amazing cut! XX

Rakis has got a wonderful team! The reason for this review is slightly different from norm, this is a shout out for their “honesty”. I wanted to get a new hair look this year and have booked a consultation. The lady I spoke to was very honest and explained - why the option I chose might be a lengthy, slow & risky process for my hair and how can it change the texture. I now decided to keep my lovely soft hair as-is, but will love these guys forever for being honest with me. Thanks again folks.

This review has been a long time in the making. Roland has been doing my hair for almost 15 years now and I can't commend him enough! He is a fantastic hairdresser who is creative, on-trend and has always cared for the integrity of my hair. I love the whole Rakis team, but will follow Roland wherever he goes. He gets me a healthy and perfect blonde every time, not to mention styling to perfection! You're absolute gold Roland, thank you!