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Subaru Waitara

Address 47-53 Pacific Hwy, Waitara NSW, Australia
Phone +61 2 8014 4406
Hours
Monday08:30-17:30
Tuesday08:30-17:30
Wednesday08:30-17:30
Thursday08:30-17:30
Friday08:30-17:30
Saturday09:00-17:00
Sunday10:00-17:00
Website www.subaruwaitara.com.au
Categories Subaru Dealer, Auto Parts Store, Auto Repair Shop
Rating 4.7 89 reviews
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Subaru Waitara reviews

89
Sort by: date highest rated lowest rated most helpful
Adrian
29 April 2021 1:19

The team at Subaru Waitara were professional and more than happy to help with anything that I needed. They gave me a full rundown of the service and were happy to answer any questions I had. My car was very clean and ready to go on pick up. As I am not always available during the day, they email with a list of the checks that they do during the service. If there is anything that needs to be done you get the option to authorising this through an online form. This makes it quick and easy to see what has been done or needs to be done. Great service all round. Not only for the car but also for the customer.

Arun
05 April 2021 19:48

Sales consultant Steven was very informative and friendly. He took the time to explain all the features which greatly helped me with my purchase.
I had a great experience with Subaru Waitara. Good Luck!

Annona
04 April 2021 2:29

My first service of my Impreza, very happy with the courtesy and efficiency of the Waitara Subaru team. Thank you.

Matt
25 March 2021 17:51

I had a great experience at Waitara Subaru, the place has a fun vibe and the staff are friendly and knowledgeable. Riley was the consultant who assisted me from initial enquiry through to sales, and the experience could not have been better, friendly and thorough, there is pretty much nothing he didn't know about the car i was interested in (XV) or the range in general, and the competitors also for that matter, no pressure and no BS, just helpful all the way through. Special call out to Khan on the business side also, who helped with a last minute finance change as well as a great deal on insurance (he kept me updated even on his RDO's).
If I could sum up the whole process in one word it would be FUN! If you're looking for a Subaru, go and see the team, you won't be disappointed.

S W
18 March 2021 8:47

We were looking for a mid sized SUV and researched the Forester as well as the competitors. Our main needs were ground clearance and cargo storage. We arrived at Subaru Waitara and Riley took us for a test drive. He is extremely knowledgeable about the myriad of features and we loved the drive. We came back a few days later after test driving the competitors to buy. Riley completed paperwork swiftly. From initial meeting and test drive through paperwork and pick up of our new beautiful Forester Premium (love the seats!) Riley made the process easy, friendly with great knowledge throughout. Thank you Subaru Waitara, we love our new Forester!

Karen
15 March 2021 20:33

My husband and I have been looking for a new car and went to Subaru Waitara where we were greeted by a very friendly fellow by the name of Riley who showed us the Subaru XV.
Riley was very informative and very helpful.we took the car for a test drive and Riley went through every detail that we needed to know. Nothing was a problem. He was absolutely fantastic! I had a million questions and Riley was very patient.
We will definitely be going back to see him if we purchase a new car!

Matt
13 March 2021 10:20

I'm extremely happy with my experience at Subaru Waitara. Having visited various dealers in search of a new car I can honestly say that the team at Subaru Waitara (especially Denim Fisher) provided BY FAR the best service, advice and pricing! They were friendly, customer-focused and professional.without any use of pushy sales tactics. Highly recommended.

Loretta
16 February 2021 13:47

We visited several dealerships and Subaru Waitara provided outstanding assistance and communication in comparison with all the other dealerships. They understood what we were looking for in a new vehicle and provided a stress-free environment for us to consider the cars and what we liked and what would work best for us. The features were explained well to us and comparisons amongst vehicles offered. After test driving the XV we knew that was the car we wanted. The purchasing process was easy and Khan did a great job providing and explaining finance options. Everything was well communicated and we always knew what stage our purchase was up to. We won't hesitate to recommend the team at Subaru Waitara to anyone, and a special thanks to Denim, who assisted us the whole way through. We love our new XV!

Phil
11 February 2021 4:06

Excellent customer service experience with Alex and Daniel
Would totally recommend this as a dealership if you are looking for a new or used car.

Julie
23 March 2020 12:55

Couldn't have had better service. Brad Hill was very friendly, pleasant and extremely helpful from start to finish. We have driven a few cars, took one home overnight and when we sold our old car, Brad gave us a new car until our new car arrived.

Roger
20 March 2020 1:15

Was pleased to see that 1st service included washing of the car.
Still waiting to receive verification/confirmation of 5 year warranty from purchase date (16/1/19) as advised when purchasing.

Tim
07 March 2020 23:20

Friendly staff and great customer service. Very competitive pricing. Just love the dealership:) Just got my used Audi in the dealer, made the absolute right choice to buy from the team.

Neha
02 March 2020 15:01

I got my forester and couldn't be happier n satisfied with the level of service and overall customer experience provided by Brad. I'm very picky on customer experience, Brad's pro activeness and willingness to help just makes him outstanding of all. If you are looking to buy subaru and want someone who can assist you with all kind of queries please go and see Brad, you would be delighted.

Daryl
29 February 2020 7:55

Subaru Waitara continues the excellent service I have experienced for my 2006 Forester XS Luxury over the past 14 years.

Lauren
28 February 2020 10:26

We have just purchased a car here with Khan, and couldn't be happier with the service provided. The whole team had great customer service and were very accommodating. Khan even stayed back past close as we had to drive 3hrs to get there and it wasn't an issue. I recommend Subaru Waitara to anyone who wants to purchase new or used car. Definitely will be back for our next one. Thx guys!

Rob
25 February 2020 14:36

Excellent experience. Courtney, Brad and Khan gave us the best service and were extremely professional.
Bought the car and had it delivered the same day.

Went above and beyond.

Tim
22 February 2020 18:21

We bought a new Forester through Subaru Waitara, via Courtney and Brad. They could not have been more helpful, and managed to get everything done within a short timeframe at a very busy time of the year. From the initial visit, where the salespeople were friendly but not pushy, to picking up our new car, the whole process was very pleasant.

Ian
19 February 2020 0:18

My wife and I bought a 2nd hand car from the dealership yesterday. We wanted to say how much we were pleased with the whole experience. It was made pleasant and easy for us. Special thanks to Brad Hill who was extremely accommodating, helpful as well as warm and friendly. Would recommend the dealer to anyone for a new or 2nd hand vehicle.

Bethany
17 February 2020 15:58

The team at Waitara are truly outstanding! From the moment you enter the dealership they welcome you in such a way that you know you're in good, trustworthy hands. Brad, Courtney and Karn were phenomenal to work with in the purchasing of my XV. They answered all my questions and made themselves readily available to answer others via email. I highly recommend Subaru Waitara, you won't be disappointed! The team really is worth visiting even just for a great chat!

Tonmoy
16 February 2020 23:40

Recently bought a car from them. Must say the process was easy and smooth from enquiry to purchase. Bradley Hill managed my purchase and I found him easy going and informative, who provided top notch customer service. Also the place is very close to railway station so could catch a train to bring my car.

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