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The Good Guys

Address Midland Central, 1/Lot 541 Clayton St, Midland WA, Australia
Phone +61 8 9374 3974
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-21:00
Friday09:00-17:30
Saturday09:00-17:00
Sunday11:00-17:00
Website www.thegoodguys.com.au/midland
Categories Appliance Store, Electrical Equipment Supplier, Electrical Supply Store, Kitchen Supply Store, Refrigerator Store
Rating 3.2 69 reviews
Nearest branches
The Good Guys — Unit 4/225 Great Eastern Hwy, Belmont WA
The Good Guys — Tenancy 1/1915 Beach Rd, Malaga WA
The Good Guys Cannington — Tenancy 4/50 William St, Cannington WA
The Good Guys Osborne Park — Hometown Osborne Park, Tenancy 4/381 Scarborough Beach Rd, Osborne Park WA
Similar companies nearby
Target — Midland Gate Shopping Centre, Great Eastern Hwy, Midland WA
JB Hi-Fi — 4 Clayton St, Midland WA
Shaver Shop — Midland Gate Shopping Centre, Shop T038/274 Great Eastern Hwy, Midland WA

The Good Guys reviews

69
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Jodie
30 March 2019 10:23

Great service today by a lady named kerry, from goodguys in midland went out of her way to sort out a warranty problem, always returned phone calls and then gave us a great deal on a item we purchased

Ethan
29 March 2019 7:18

Great service. Thorough and honest with the advice we needed. Matched a cheaper price also. Highly recommend.

Hazel
18 March 2019 21:31

Great service from Jessica and the girl on the till helped me with shopping and loaded it into my car. Altogether a first class experience.

Rosamie
11 March 2019 0:12

Christians customer service was exceptional. I recommend going to see him for your lap top/PC requirements. He's a Good Guy:)

Nedread
25 February 2019 0:06

Went to this store last week to look for a certain colour of 2 products (because apparently this colour only exists in The Good Guys). I found one of the products but the other one was only in the 2 colors I didn't want.
Almost no floor staff in the half of the store I was in, even another lady was waiting a while for someone to pass on through.
When someone did pass by, they told me that the stock is only what they have on display, and apologised. No offering to check other stores or when the next delivery would be, which every other kind of store I go to offers to do when something isn't in stock.

Cut to today, I was at JB Hi Fi and figured I'd check again, maybe my experience would differ. Dead wrong, I was. Similarly, no staff nearby. The ones that did pass by were busy, so I didn't want to bother them. A team member offered me assistance after a while, and I received the same unmotivated customer service as last time.

Will not be returning to this store unless absolutely necessary.

Norman
06 February 2019 11:15

Great staff at this branch. In the TV section look for Sonny who listens well, is very helpful and knowledgeable

Travis
02 December 2018 23:21

The service was good. The range was good. The prices were good. There's a lot of bad retailers like Harvey Norman around these days but I'd say these guys are the good guys.

Mahna
27 November 2018 15:01

Always been impressed by good guys customer service! ALWAYS
Had another great experience in good guys midland when I was trying to exchange a diffiuser plug and I didn’t have the receipt of my diffuser.a customer service member gently helped me out and I got the problem solved.
I think you guys really deserved to be called ‘ good guys’.

Russell
06 November 2018 18:16

Purchased an Cli-Mate air Purifier and its great. Very good service. Talked to the Store Manager and he was very helpful.

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