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The Good Guys

Address Midland Central, 1/Lot 541 Clayton St, Midland WA, Australia
Phone +61 8 9374 3974
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-21:00
Friday09:00-17:30
Saturday09:00-17:00
Sunday11:00-17:00
Website www.thegoodguys.com.au/midland
Categories Appliance Store, Electrical Equipment Supplier, Electrical Supply Store, Kitchen Supply Store, Refrigerator Store
Rating 3.2 69 reviews
Nearest branches
The Good Guys — Unit 4/225 Great Eastern Hwy, Belmont WA
The Good Guys — Tenancy 1/1915 Beach Rd, Malaga WA
The Good Guys Cannington — Tenancy 4/50 William St, Cannington WA
The Good Guys Osborne Park — Hometown Osborne Park, Tenancy 4/381 Scarborough Beach Rd, Osborne Park WA
Similar companies nearby
Target — Midland Gate Shopping Centre, Great Eastern Hwy, Midland WA
JB Hi-Fi — 4 Clayton St, Midland WA
Shaver Shop — Midland Gate Shopping Centre, Shop T038/274 Great Eastern Hwy, Midland WA

The Good Guys reviews

69
Sort by: date highest rated lowest rated most helpful
Rui
07 July 2022 0:40

Very poor customer service.
2 out of 3 employees are not helpful showing no knowledge about the product that was selling

MARTIN
28 May 2022 14:51

Usually really good but didn't seem to want to help us this time. Went somewhere else and made our purchase.

Brian
18 May 2022 15:14

Too bad if you want to actually get served, the franchise owner wouldn’t be happy knowing money is walking out the door.

Charles
14 May 2022 18:29

Now I remember why I don't shop at The Good Guys, they employ all the people with attitude and pay them to do nothing. Your shop really is a disgrace to the word service.

Bill
12 April 2022 23:45

We regularly buy domestic appliances here. Never found them to be more expensive than the other local retailers. Staff are knowledgeable and friendly. Don't be afraid to ask for a better deal! E.g. Free delivery on expensive, awkward items (if you can take it yourself, why would you have it delivered?)

Patricia
21 March 2022 18:19

These guys rock Bedt Prices in Midland.
These guys. OUT SOLD Big W for the average stand Fan. Selling price was$15.
So we needed 2 of course.

Blake
18 March 2022 17:43

I had a great experience at the good guys midland they all seem really friendly and professional. They offered me some great advice with purchasing my vacuum cleaner and was extremely happy with the price.

Howard
14 March 2022 12:44

Excellent sales assistance for a change. Very knowledgeable. Fast efficient service. In and out l have better things to do with my time than shop around so suits me.

Jit
09 March 2022 4:48

Great place to purchase household items/appliances with convenience. Staff on ground approachable and helpful with sound knowledge of the products.

Matthew
04 March 2022 17:09

I had an awesome customer experience here. I ended up exchanging a product and the service was seamless. Thank you.

Rejane
01 March 2022 11:15

It has been twice I went to this store to buy goods. First time I had to get over than $ 14K in goods for my new home and there was no one to help. I went to Harvey Norman. Today I tried to buy the LG mop vacuum cleaner and again I left the store without it as they were no one to help! Terrible!

Joan
06 February 2022 7:16

Absolutely disgusting service from lady in aircon section. Wrong pricing was on a particular aircon and she was busy trying to sell me a unit I didn't want as it was out of my self set budget!
Not a very nice experience AGAIN when dealing with this place! Definatly won't be back!

Marion
08 January 2022 13:16

Thank you so much to the team in Midland. I couldn't believe my eyes when my new phone arrived here in Boulder after not even 2 days. That was fast. I didn't expect it to arrive until after new years. Great job guys (incl.service over the phone), soooo happy. I'm wishing everyone a wonderful and safe new years

Shaun
05 December 2021 8:06

Don't honour cash back "deals", response is always can't do anything contact HQ, no response from them ever either.

D. Wilson
23 November 2021 13:07

Went in to look at large screen TVs, looked, no staff, waited 20 min, spoke to a staff member in kitchen area who was unable to assist as it "wasn't her area". Anyway after 20 mins and zero interest from staff I walked out and across carpark to JB HiFi, and got service within a minute or so, as a result I spent $2,700 there. Good Guys? Not good, No Interest, No Staff Guys, No Buy Guys

Robert
22 September 2021 1:07

The Good Guys probably represent better "high street" value than Harvey Norman's. Definitely know what you want, have cash and then negotiate with the manager (Ask to see him/her).

Keryen
24 August 2021 3:38

Went there this morning to look for a dishwasher, we were standing around for service and we had to find someone.no one was interested in helping us.when we got someone he looked up to see stock and he said he has none so he wasn't going to give us a price.no good service

Sian
18 August 2021 13:21

My sons nicknamed it the bad guys as we couldn't get anyone to assist us. Would have been better if the range of heaters was a little more obtainable.

Carl
17 August 2021 15:20

Customer service is apparently non existent for this store. Waited around about 5 minutes for someone, then asked at the counter for someone and was told they would get someone. Then waited for another 10 minutes. Then asked the counter again and was told they would get someone. Waited for another 5 minutes and then gave up and went elsewhere.

Kyle
05 August 2021 20:05

Went in there a week ago for a new heater, the lady that assisted me was very helpful and knowledgeable, overall a great experience

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