RAC Auto Services Myaree

Admittedly, they were busy. But 3 days to get an answer regards what was happening with my car? And then just casually told" We're working on it now"
Go to ANY other service centre bar this one. Oh and all this to fix a fuel pump that had just been replaced at Osborne Park service centre at $731! My mechanic quoted me $495. So, expensive, offhand, and indifferent mechanics. Spend your hard earned money somewhere else. These guys think they are better than you.

Thankyou RAC workshop! Twice I have had apalling work done by other mechanical repair people, one of which would have cost me a new engine and both charged me a fortune for work that wasn't done. Each time I have called the RAC and they have towed my vehicle to the RAC workshop in Myaree. Both times these wonderful people have gone to extraordinary lengths to save my car. They have always done a fantastic job and because I have been a member of the RAC for 30 + years and am now disabled they have given me amazing low prices and discounts on the repairs done to my vintage 4wd Toyota Land Cruiser. I was also very happy that they cleaned my car and polished it so it looked like a new car. It's just a pleasure doing business with this business!

Didn't make an appointment as I had only just realised on the day that one of my head lights was out. They told me they were fully booked for an entire week, but after explaining my situation a guy at the counter said he'd give it a look. 5 minutes later the head light was replaced, as well as a break light for free. Very polite and efficient team.

My Daughters car overheated and she had to get it towed to RAC Myaree. Once the car was there I took over handling everything for her as she was busy at work. I just want to say that dealing with Matt was an absolute pleasure and I couldn't have been happier with the service we got. Even though Matt was very busy himself he took time to advise us on what was required and was very honest with timing etc. He regularly updated me on the status and even provided me with a diagram of the problem and parts required. To be very honest I have never met Matt prior to this and must say his friendly approach is not something you see often in this industry. I have no hesitation in recommending RAC Myaree especially while Matt is there. Rod.

I had my vehicle inspected here by a buyer and was surprised by the detail of the report. I have since used the RAC for a mechanical inspection on my next purchase.

Said I needed a new engine after doing a service. Went to another mechanics fixed with spark plugs and a new coil.

I'm an RAC member with a 2006 Honda CRV, I had my car towed to the Myaree Centre after it wouldn't start. It turned out to be the starter motor. They quoted me $810 for the starter motor and labour, the starter motor itself cost $450. They said it wasn't a very hard job but that with my particular car it was more difficult and a few hours labour. I thought this was far too expensive and decided to get it towed to my place. I bought the starter motor from Auto Barn for $300. I'm a car enthusiast and tinker with my own car a bit. I spent an hour reading forums and watching tutorials and was able to do the entire job in 2.5 hours.
I expect the cost of parts to be cheaper going through a garage rather than a retail store. As for the job being harder on my particular car, I feel like they have never done a starter motor on a CRV before or have exaggerated this claim. I will not consider going to an RAC auto centre in the future.

Waiting over 25 mins for the courtesy bus. Multiple phone calls, didn’t get a sense of urgency, so called an Uber. Will be interesting if the reimburse me. Doesn’t feel very convenient

Rac towed my car here for my diagnostics after a breakdown, After not getting back to me after a few days, I called and was informed they didn't have my details, and car hadn't been looked at yet.
Finally gets a call to inform me the engine had seized, and it would cost approx $6000 to $7000 to replace engine, after I declined, they offered to dispose of vehicle for me for free. I asked for car to be towed back to me.
Today a mechanic friend of mine checked car, all it was starter motor was broken, replacement bought from Repco for $160!
Big difference to $7000. Hence this review.

Pros: good quality service and friendly staff. Waiting room has coffee, tea and filtered water and a tv and reading material it's also air conditioned.
Cons: expect to wait at least 5-7 hours for your car to be seen/work to start on it after you've dropped it off (I arrived at opening time (8am) and it took them 6 hours to get my car into the shop just to look at it, same thing happened the previous time I booked in) so don't book here if you're in a rush or need anything done that day.

Omar the service advisor was very helpful with my car. Without his help my car would still be out of action.

Why offer a free vacuum and car wash when it is done so poorly.
The reception staff are lovely and helpful and I imagine my car was serviced properly, not being a mechanic I really can't tell BUT don't offer a service that makes you look incompetent. Their car detailing person needs to be sacked!

I was charged more than the quoted price. When asked about it they couldn't find a reason why. They didn't wash or vacuum my car. When asked about that they said it is just a complementary service and implied it is not their obligation to do it. Finally, they tried to push an overpriced radiator change as though my car was going to blow up! I have towed 2 tons up steep hills in 43° heat and I have never had a temperature issue or needed to top up fluid.

Would not recommend at all.