RAC Auto Services Myaree

Fantastic Service!

My car broke down and I had to call RAC to tow it back to my house as it was late in the evening and didn’t want to waste time trying to diagnose so late at night, only waited about an hour for tow so that wasn’t bad at all. The next day I called for a service tech to come have a look at what was wrong - he checked the electrical diagnostics which showed that I’d had an engine misfire and explained it was probably the ignition coils or the spark plugs - had to get it towed again for it to make it to the workshop at myaree and they were very prompt with it. They called and told me it was the coils and a rough price for replacement which I was happy with and told them to go along with. Throughout the entire process they were very informative around work they were doing and pricing - happy to answer any silly questions I had. Super friendly and professional. I was so worried about my car but they were honestly so so helpful and reassuring throughout the entire process. My total bill even came quite under what I was quoted which was just a bonus for me.
The issue is now fixed to my knowledge/no loud clunking sounds anymore and again just an amazing experience of customer service from them. Will be going here for my general servicing from now on too.

I was so pleased with every aspect of having work done on my car today. Excellent reception, a marvellous Courtesy Bus service and to top it off an even better price than the given quote. Obviously I have chosen the right place to care for my wheels, thanks to all at Myaree

Good but disappointed that I had to pay so much labour when they were already doing work ie I had Head gasket changed but they were already removing engine coil and replacing spark plugs (half of what was need to get to gasket) and I was still charged full labour

RAC ROADSIDE call out. Professional, service guy tidy, clean, quick to diagnose, easy to understand. The tow truck came took car away, the car was taken to work shop, attended to in quick time and price to fix was very reasonable

The guys did a great job with the service, outlining all that needed to be done giving me a timeline. Thanks to all staff.i will be back!

The staff were very efficient, friendly and helpful. I was impressed. They even changed my brake lights for free

So impressed. Took my Nissan Micra in for her second service but first service at RAC. So grateful to them for explaining everything to me and not pressuring me, but advising me as to what would be best for my car. I only spoke to the lady at the front desk but she is an awesome representation of RAC Myaree and the thorough work they do. I feel so much safer on the road. I highly recommend sending your car to RAC.

Last week, my husband went to get a fuel pump on his old beat up Toyota HiLux replaced thinking that he needed one. When he was called to pick up his truck, they said he didn't need a new one and it's just that there was a loose connection. What was originally priced at $700plus for a new fuel pump, turned out to be a $70plus cost to reconnect the loose connection. This says a lot about the honesty and integrity of this Auto Shop. They will always have my business. If this is important to you, please give them a go.

Omar the service advisor was very helpful with my car. Without his help my car would still be out of action.

Good service; always do as advertised, and you never feel pressured into anything you don't understand. Would recommend

Thankyou RAC workshop! Twice I have had apalling work done by other mechanical repair people, one of which would have cost me a new engine and both charged me a fortune for work that wasn't done. Each time I have called the RAC and they have towed my vehicle to the RAC workshop in Myaree. Both times these wonderful people have gone to extraordinary lengths to save my car. They have always done a fantastic job and because I have been a member of the RAC for 30 + years and am now disabled they have given me amazing low prices and discounts on the repairs done to my vintage 4wd Toyota Land Cruiser. I was also very happy that they cleaned my car and polished it so it looked like a new car. It's just a pleasure doing business with this business!

Didn't make an appointment as I had only just realised on the day that one of my head lights was out. They told me they were fully booked for an entire week, but after explaining my situation a guy at the counter said he'd give it a look. 5 minutes later the head light was replaced, as well as a break light for free. Very polite and efficient team.

My Daughters car overheated and she had to get it towed to RAC Myaree. Once the car was there I took over handling everything for her as she was busy at work. I just want to say that dealing with Matt was an absolute pleasure and I couldn't have been happier with the service we got. Even though Matt was very busy himself he took time to advise us on what was required and was very honest with timing etc. He regularly updated me on the status and even provided me with a diagram of the problem and parts required. To be very honest I have never met Matt prior to this and must say his friendly approach is not something you see often in this industry. I have no hesitation in recommending RAC Myaree especially while Matt is there. Rod.

I had my vehicle inspected here by a buyer and was surprised by the detail of the report. I have since used the RAC for a mechanical inspection on my next purchase.

I'm an RAC member with a 2006 Honda CRV, I had my car towed to the Myaree Centre after it wouldn't start. It turned out to be the starter motor. They quoted me $810 for the starter motor and labour, the starter motor itself cost $450. They said it wasn't a very hard job but that with my particular car it was more difficult and a few hours labour. I thought this was far too expensive and decided to get it towed to my place. I bought the starter motor from Auto Barn for $300. I'm a car enthusiast and tinker with my own car a bit. I spent an hour reading forums and watching tutorials and was able to do the entire job in 2.5 hours.
I expect the cost of parts to be cheaper going through a garage rather than a retail store. As for the job being harder on my particular car, I feel like they have never done a starter motor on a CRV before or have exaggerated this claim. I will not consider going to an RAC auto centre in the future.

Pros: good quality service and friendly staff. Waiting room has coffee, tea and filtered water and a tv and reading material it's also air conditioned.
Cons: expect to wait at least 5-7 hours for your car to be seen/work to start on it after you've dropped it off (I arrived at opening time (8am) and it took them 6 hours to get my car into the shop just to look at it, same thing happened the previous time I booked in) so don't book here if you're in a rush or need anything done that day.

Why offer a free vacuum and car wash when it is done so poorly.
The reception staff are lovely and helpful and I imagine my car was serviced properly, not being a mechanic I really can't tell BUT don't offer a service that makes you look incompetent. Their car detailing person needs to be sacked!

Our car broke down. We're RAC members. We were told by the RAC guy that if we would want a free towing service to have it towed to an RAC workshop. This btw wasn't true. He recommended this one as the closest. There we were given a diagnosis of a broken fuel pump Plus later also a broken fuel module. The quote increased from initially $840 max to $1500. We felt a bit suspicious and read the reviews, finding out that many people had been overcharged. We had it towed to our trusted mechanic who fixed it for half the price. To top it all off they also broke the fuel pump canister when taking the pump out and didn't tell us. The only good thing was that this was part of the 30 minute free diagnosis and they didn't attempt to charge us extra when we had it towed (at our expense) to our mechanic. Therefore 2 stars instead of one.

My mazda 3 was towed there due to water coolant outlet burst a week ago and they asked me water coolant outlet and thermostat needs to be replaced. Once they repair car and deliver it to me there was knock sensor error engine check light and car was producing rattling noise on acceleration as well. But later I realize they did not pluged in knock sensor which was giving knock sensor engine light. Also they disassembled IMRC solenoid to replace broken water coolant outlet and while reassembling they connected vaccum hose line to wrong port (nipple) of IMRC solenoid and that was the cause of rattling noise. Apart from that there was slide crack on reservoir hose that was connected to water coolant outlet which they should have checked before connecting. Due to this again coolant was leaking. I had to go to another Mechanics to sort out all those issues and paid money again, as RAC were saying another appointment is only after a month and I cant drive a car with faulty error code, leaking coolant and rattling noise.

After a standard inspection I received my car back with the drivers door covered in engine grime. PLS see pics. I did not receive the Service Report allowing me to know the result of inspection as promised. The desk clerk stated a most recent brand new high quality part was the fault, lol! When I said no thanks to the fix.
Will keep you posted.