Dôme Café - Rottnest

Today we dined in for breakfast and I must say we won't be returning! What was advertised on menu was nothing like what was served. We ordered 2 Potato Rosti dishes: one with salmon and the other with bacon and shared the bacon & salmon. Barely any food on the plates! We had to go to another shop to have a complete meal. Photos taken.

Poor service and putrid coffee! Nothing positive to say about this place, except location. The below average reviews represent this establishment well.

Terrible customer service, broken off from eating to rectify an error made by the staff. Supervisor with no authority to offer options, poor.

Unbelievable that, in the peak season, told that kitchen is closed at 230pm! What a great service on special Rottnest island. And not even a sign to that effect. Is this a waste of valuable Class A reserve resources? Would other businesses run these hours?

Visited Dome And Customer Service was ridiculous. It looks like person on the counter was Racist & she doesn't know how to take order.
Manager was very polite and he addressed our complaint Nicely.
Food was good.

Pretty poor quality breakfast and service. Egg was not cooked properly replacement never arrived. Overpriced, eat elsewhere.

Over rated! My tea pot spout wasn’t clean, was out of the healthy juices and had rude staff that seemed like they didn’t even want to be there and serve me. Food and drinks was average.

Bad service couldn’t order properly not well trained, fish had a smell don’t expect fresh fish but definitely don’t want to eat bad outdated food.insect ON THE SALAD didn’t ask for a new one but very disappointed, had to go to toilet for many times (diarrhoea)

Came in for coffee at 2pm and staff said take away coffee only but we could have it there, not served and a staff member swearing loudly that there was customers to serve so we kept girl staff member was embarrassed and apologised to us.
Not good enough!

Do not go there! The restaurant was dirty and the staff rude! Very disappointing. Could not even get the order correct.

Arrived with my partner 1 hour prior to closing time for a quick afternoon coffee only to be told by a staff member that they had closed due to it being quiet. We advised we would get a take away, however was told 'sorry we've packed everything up'. Very disappointing when a place chooses its own hours.

They underpaid they staff, they don’t want to play penalty rates, overtime, manager abusive with the staff that is why they change staff every week

Terrible experience! Dirty plates - husband lost his appetite. My burger arrived one hour later (and 30 minutes after everyone else’s food), I was so hungry and really disappointed when I saw they got my order wrong, I asked for a refund but received a take away burger instead. Manager agreed to give me a refund but waiter behind the till thought that I could only receive one or the other! Manager, please grow a pair and stop taking orders from your staff! You’ll never see us again!

Stood there waiting while staff talked & had no urgency to fill orders. I was waiting for 15 minutes for a shake with no one else waiting on

Worst breakfast I’ve ever had and the most expensive! Had to send back because the toast, bacon and eggs were cold. The Avocado was brown… they remade it and it was pretty much just as bad… will never eat at Dome again

Absolutely atrocious. Multiple requests to get our table cleared ignored, multiple other tables stacked high with dirty plates & cups. Toilets disgusting, waste paper baskets overflowing, toilet paper scattered on the floor in the cubicles. All this at 1100 on a Monday morning. Staff uninterested & basically don’t care. Sad that Dome have allowed this venue degrade so much. On the positive side food & coffee was ok.

Just awful. Had tea. Jam on outside of teapot and soggy sugar wrapper in bottom of cup. Nearly vomited. Toilets pooey and shredded loo roll everywhere. This was at 11am so clearly not cleaned from night before. When I alerted the manager he ignored me and then when cornered he blamed the customer s saying ' what are the ladies doing in there'? Did not take me seriously. Was rude an dismissive. Then of course there is the constant jazzz

Walked in after a big day cycling at 2.05 pm to be told the chef decided to close the kitchen early that day, only takeaway drinks available despite people being in the restaurant and more arriving, wonder if the owner/franchise knows that happens?

Quite day. Ordered coffee and cake. Coffee arrived, sipped it slowly still managed to finish before cake arrived

Cold food. Wrong milk order for all 4 of us.
Only busy because of the location and somewhat of a monopoly.
Try and avoid.
Staff were lovely though.