Alexander Heights Family Practice

Been to quite alot of practices but this one by far is the best
Staff are great.
Seen quite a few of the doctors here and they are all so helpful and fantastic.
Highly recommend to everyone.

I have gone to see Dr Moya Wood for a number of years now and have found that she always gives accurate diagnosis for my problems

My small son, a toddler also goes to her for his regular check ups and she is good with children

I'm frustrated that they had not updated their website to remove the open clinic availability when apparently they had removed that service months back. Instead I had clearly limped in with an injury hoping to have it checked only to be turned away, and the receptionists didnt seem apologetic at all. Perhaps yes I should have called in to double check, but I trusted that the website was up to date and now I've wasted time I could have used resting my injury.

A great team of people, always feel welcome and comfortable during my visits and comfortable with the diagnosis.

Everyone is friendly and keen to make each visit a pleasant experience. I also know that in an emergency they will be there for me

Just want to say thankyou to the staff. I had breathing pains down the side of my body, I called over 15 doctors in my area and the areas surrounding asking if I could see a doctor before closing and they all just said no fully booked. I rang Alexander heights family practise and they also said they were booked but then asked my problem and went and got a nurse to talk to and try help me. I was very shocked and speechless that out of all the calls I made to nearly every doctor around the ballajura area and surrounding suburbs that they went that little bit furtherer and showed care and compassion and helped me thankyou so much. If only everybody else was the same. Thankyou

Friendly place and the manager took the time to help set up my health records. They fit me in as u couldn't see the doctor was fairly good.
Rated 4 as no western male doctors.

I have been a patient of this practice form the early 1980s and have generally found that the general medical practitioners have provided excellent level of health care and support.

In recent time I have noted a change in that when consulting with the GP they will only provide a service for one health issue at each consult and you are require d to schedule a further appointment if you have more than one health issue.

For many years I have attended this practice for a annual health check and when scheduling an appointment have requested and extended appointment session. Service provided is generally excellent.

Following the appointment it is often necessary to return to the practice to discuss the health results a week later. It is at the discretion of the practice whether the patient is charged for the follow up consult. I noted that this year the practice has charged $70.00 per consult.

Overall a good practice though, like the main stream of health care, from my perspective the focus seems to be based on more of a business model.

Would I attend this practice again? Well the delivery of health care is great however the doctor patient relationship is changing. So yes I would attend again if I have to. Would I attend for regular check up each year? My first reaction on being charged a second consult follow up was "No" however now that I have settled and recognise that the service provided is a business probably will

Stephen Hale
Ballajura