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The Bear House Restaurant

Address 110 Sladen St, Cranbourne VIC, Australia
Phone +61 3 5996 8555
Hours
Monday11:00-15:00, 17:00-21:30
Wednesday11:00-15:00, 17:00-21:30
Thursday11:00-15:00, 17:00-21:30
Friday11:00-15:00, 17:00-21:30
Saturday11:00-15:00, 17:00-21:30
Sunday11:00-15:00, 17:00-21:30
Website www.bearhouserestaurant-online.com.au
Categories Chinese Restaurant, Asian Fusion Restaurant, Asian Restaurant, Chinese Takeaway, Delivery Chinese Restaurant
Rating 3.5 79 reviews
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The Bear House Restaurant reviews

79
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Cat
20 May 2022 13:05

The food was very big portions and very tasty but it was busy and we had to wait a long time for our food to come out as they do a lot of take out and I don't think they employ a lot of kitchen staff. While not the fault of the staff on duty who all tried their hardest to make my night pleasant. But if I am going in to a restaurant, I do not want to wait that long for my food. You need more staff cooking.

Channs
14 May 2022 22:49

Amazing customer service and generous portions sizes!
Great environment and the staff are amazing, had a very welcoming atmosphere!
Will definitely be coming back for more dinners to come, the fried rice, salt and pepper calamari and prawn dumplings were mouth watering! And the espresso martini! Don’t get me started with how good that was.

5/5 Would definitely recommend to your friends and family.

Devi
18 April 2022 3:38

Decent service, weird atmosphere but food was very poor. Ordered duck and the cut of meat was so bad I couldn't eat it. Buddha delight also disappointing, no flavour, odd texture. Fried rice was average but I could at least eat this one. Would not go back or recommend.

Reynaldo
17 April 2022 22:24

We had a birthday dinner with friends and the food was delightful. They've got good customer service. Highly recommended.

Ann
04 April 2022 9:17

Great service. Very friendly staff. The owner was very accommodating when my mum asked for a cushion to sit on. Great to see the place full of customers. Great food too.

Saman
28 March 2022 9:30

Purchased Vegetable rice and pretty bad smell came out. Cooked rice seems to have "gone off".
Not recommended.

Tara
24 March 2022 5:20

We just ordered take away, everything was lukewarm. The "honey" chicken was more like undercooked deep-fried chicken which came with the smallest amount of honey sauce that wouldn't even go around 1 person. I'm also a small eater. Only giving 1 star as I can't give ZERO.
I've also contracted food poisoning

Rachel
18 March 2022 3:09

Was a nice relaxing atmosphere, the food was all delicious and there was so much of it! Staff very friendly and they were able to accommodate my food intolerances easily. Very impressed, we will be back!

Donna
26 September 2021 17:58

Best Chinese food ever.
Delivery is quite slow.
Eat in experience is amazing and affordable.
Very accommodating.
Just wish their calamari was fresher.
Fresh when eating in, but very dry otherwise. Flavour is amazing though.

Sandy
24 August 2021 19:41

This place makes THE BEST EVER curry laksa! They wrap the containers so well that when you get your takeaway home it's not all over the inside of the bag like other places. Highly recommend. Yum!

Divya
01 August 2021 3:35

Food and customer service was really good they even gave us a call before arrival to organize high chair for baby. Tasty food with good quantity. Wish there was some milkshake in the drink menu.

Leanne
29 July 2021 14:46

Food was delicious!
Lemon chicken and fried Rice were amazing!
Service with a smile.
Highly recommend The Bear House.

Sam
28 July 2021 7:05

Very disappointed, we ordered three hot dishes, two came out barley warm and one was uncooked, we didn’t eat at all but still paid. Will never go again

Shannon
03 July 2021 21:46

Great Staff great food prices are reasonable large service couldn't finish our meal I will be back

Tony
27 June 2021 7:13

You cannot beat friendly staff always happy to see you, and attend your needs, and the meals are plentiful and enjoyable to eat

dan
26 June 2021 12:08

Bought two dishes last night from this place worst Chinese food I've ever had in my life overcooked meat was dry no flavour at all woman behind the counter was rude not interested in taking my order not only the worst Chinese food probably the worst food I've ever tasted in my life my spirits was very disappointing the only good thing about the place the building is beautiful

Sharon
28 May 2021 17:49

Service was appalling. 45 minutes before our order was taken including drinks. Meals came out randomly and and often cold. My son's pork dumplings were under cooked and cold. Had to ask for everything including water. No one asked if we wanted any more drinks even though our glasses were obviously empty. Water was not replaced. Only positive was the meals were of generous size and had decent flavour.when not cold.

Frank
26 April 2021 23:03

Great food and service, disability access is extremely poor, with toilet door opening to a right angle wall to get to full size bathroom, but my electric wheelchair found it extremely difficult to negotiate the wall.

Dieter
24 April 2021 2:45

Food was amazing but the table service was very slow. Was not a busy night and took 20min before we were offered drinks and menus

Kartik
20 September 2020 18:20

Amazing restaurant to eat in and takeaway. Their food is always fresh and does not leave you with a sick feeling after you've finished your meal. Very fresh n healthy. This is my regular go to for yummy great Chinese food! Thank you bear house!

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