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Royal Bag Spa Handbag & Leather Jacket Cleaning Repairs

Address Upper Level Suite, 15/108 Bourke St, Melbourne VIC, Australia
Phone +61 3 9654 1148
Hours
Monday10:30-18:00
Tuesday10:30-18:00
Wednesday10:30-18:00
Thursday10:30-18:00
Friday10:30-18:00
Saturday11:00-15:00
Website www.royalbagspa.com.au
Categories Leather Goods Store, Boutique, Handbags Shop, Leather Cleaning Service, Leather Repair Service
Rating 4.7 83 reviews
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Royal Bag Spa Handbag & Leather Jacket Cleaning Repairs reviews

83
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Simon
25 September 2022 4:48

Extremely satisfied with the result of my wallet and also the efficient time it was returned back to me. Extremely happy to recommend. Thanks again

Susan
22 September 2022 10:07

Fantastic service! My Chanel bag looks like brand new! The bag was finished earlier than expected and I’m super pleased with the results! Will definitely use them again!

Ryan
21 September 2022 16:16

Fantastic service and repair outcome for the edge piping on my leather bag - you can’t see the repair or the join and the colour match is spot on. Literally wouldn’t know the repair has been done.

Lewis
26 July 2022 13:39

Just added 2 thin metal wires to me bag and charged $90, besides didn’t aesthetically look nice. Looked like some hack job anyone else can do…

Fiona
22 June 2022 8:54

I have had 2 different types of repairs done at Royal Bag Spa. I have been extremely happy with the service provided, Alex was always prompt in reply to emails and the end result of the repairs is brilliant.

Helen
03 June 2022 12:11

I was amazed how my Prada bag was completely transformed after Royal Bag Spa worked their magic. The bag needed to be cleaned and the wear to the corners repaired. It was looking very ordinary when I left it with them and I was a little sceptical that it could be repaired. I was beyond thrilled when I received my bag from them. It looks so good, no sign of marks or wear. The leather repairs to the corners is mind blowing. It looks brand new. I can highly recommend Royal Bag Spa.

Courtney
26 February 2022 8:16

Royal Bag Spa were excellent to deal with and did a superb repair job that other repairers said they were not able to do.

Fiona
04 January 2022 14:26

Had three screws in the O-rings for my chanel bag fixed by Royal Bag Spa. Chanel quoted 6 weeks while Royal Bag Spa was able to do it in 5 days! They responded to my initial request for quote email with 24 hours (where as other places took 1.5 weeks), they were very accommodating to my timeline and their price is super competitive and good value! Thanks!

Tahlia
01 January 2022 0:04

Spectacular service and brilliant quality! Collected my first Chanel flap bag from Royal Bag and they were very generous with their product descriptions with great value for money. Speedy dispatching, shipping and received within 3 days. Cannot recommend them more! If you're in the market for high end designer, this is the place to go!?
Will be purchasing from Royal Bag Spa again

Zehra
03 November 2021 9:19

Needed to get an item authenticated. Contacted Royal Bag Spa through the online form on their website and received a reply the same day within a 30 minute window from Alex.

All questions answered transparently and thoroughly.

Once the authentication process was complete, my item was shipped back with great care and packaging to ensure the item wasn't damaged during transit. It was posted with express shipping and a tracking code which was great.

The whole experience was fantastic.

Absolute professionalism and first-class customer service.

Diana
28 September 2021 13:22

I needed to have discolouration in my much loved leather jacket fixed. I received higher quotes from others and was told that there is no guarantee that the discolouration would be fixed. In contrast, I found Royal Bag Spa reasonably priced and they did an amazing job with my leather jacket. I live in Sydney and the process of mailing my jacket to them in Melbourne and back was smooth. They are so professional and friendly. I cannot recommend highly enough!

Lucy
25 September 2021 15:34

Fantastic service, leather jacket repaired with great care. Great communication. Highly recommended.

Saralina
02 September 2021 6:04

Amazing customer service and excellent response time.
I had sent my vintage designer bag to Royal bag spa for a few repairs one of which included the leather being repaid after some deep scuffs as it was a vintage item i was hesitant but was reassured my item was in good hands.
Received my item back in a week to date and it was flawless, so I was super happy with the condition it had come back in!
Extremely pleased with the service provided on all platforms and will definitely continue to use Royal bag spa for all my future bag repairs and highly suggest you do the same!

Jessica
31 August 2021 12:14

A great experience, with a quick 1 week return. After visiting another CBD leather repair, this store was more affordable. My bag was very damaged but it is now brand new again, will return for future repairs!

Jancel
27 August 2021 21:11

Took a while to get my bags back after having it cleaned but it was worth the wait. Cleaned it very well and my bags looked good as new. I will definitely come back and have my bags cared for by Royal Bag Spa. <3

Caroline
19 August 2021 23:08

Wonderful Service from Royal Bag Spa. Had my bag and wallet repaired and reconditioned and they now look like new! Thank you Alex!

Kate
15 August 2021 17:11

I just wanted to write a very positive review of my seamless and very enjoyable customer experience with Royal Bag Spa I had a favourite wallet that had a broken zipper and needed some TLC. I posted my wallet away and a week latter I received my wallet back looking like new. You where a joy to do business with. Thank you

Christopher
12 August 2021 1:30

Brought this lovely BVLGARI bag for my wife in April.fantastic price looked brand new.within 2 weeks the strap had broken off.so I took the bag back told them lovely lady what had happened and showed her broken strap.
And straight away she would ashore me that it would be taken care of and fixed straight away. I gave her my address and phone number for them to post out to me within a week free of charge.
And the strap was fixed perfectly at no extra charge. So kind and officiant and handled with the upmost of care. Thanks so kindly!

Rose
31 July 2021 21:39

I was so impressed with the repair of the zip on my favourite bag. They did not need to change the whole zip just the metal part. So clever! I took another bag to them a few years ago when they were situated in Collins Street and they did a fabulous job on dyeing my bag - it looked brand new! I have recommended others to take their bags there if they have a problem. Thank you Royal Bag Spa!

Geordie
30 July 2021 1:25

Always helpful and deliver great results for my beloved bags! Virtually give them a brand new life! Many thanks

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