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More Telecom Pty Ltd

Address 6/132-136 Albert Rd, South Melbourne VIC, Australia
Phone +61 1800 733 368
Hours 00:00-24:00
Website www.more.com.au
Categories Internet Service Provider, Telecommunications Equipment Supplier, Telecommunications Service Provider
Rating 4 73 reviews
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More Telecom Pty Ltd reviews

73
Sort by: date highest rated lowest rated most helpful
Shaun
17 June 2020 22:06

Great value NBN carrier, run Vocus backhaul, buy enough CVC, very easy to deal with, Recommended.

Jack
14 June 2020 0:41

DO NOT USE THIS COMPANY! Extremely bad customer service! We had to cancel our service due to More Telecom failing to fix our connection issues after multiple attempts and were charged all sorts of exit fees and they would not remove them. On top of that, we were not deducted money for sending back our modem and phone due to "Being in poor condition" which is completely untrue they were basically brand new and hardly used. Would never recommend to anyone to use this company. Oscar has bad customer service skills and should be sacked!

Don
12 June 2020 18:19

I have my NBN Servive with them and it’s quick and the tech support people are responsive when I ring them if there are any problems

Coby
06 October 2018 19:41

WORST telco EVER! DO NOT USE this company! You’ve now been warned. 1 YEAR! To finally get a start to Business NBN changeover. NEVER helped or contacted after call after call, email etc. (except finally getting some follow up assistance from jan (? Sory if mistake). USELESS! Charge non specified unused fortune despite complaint after complaint about all being told be credited. Lies. Disgusted that this company exists! Massive ombudsman complaint and litigation coming for huge loss of turnover!

Tom
20 January 2018 0:35

The best experience I ever had! Migration to NBN is very seemless and the person who helped me named John Paolo Torii is very helpful. I will recommend More Telecom to my friends and family

Julie
22 October 2017 18:48

Recently moved our office phones to More Telecom and have been really happy with the process. Pain free and love chatting to the Melbourne team. Keep it up guys.

Jason
07 October 2017 8:38

I've been really happy with the team at More Telecom. Experienced, friendly and professional. I've been a customer for 12 months now and have no reservations recommending them to other business owners.

Nick
19 June 2017 19:46

This is a great company and a fantastic alternative to some of the traditional big hitters. They're based in Australia which is refreshing, their customer service is first class and their pricing his extremely competitive. Well worth a look.

FastWell
18 June 2017 14:36

Very pleased with More Telecom, Fast and easy to reach somebody in customer service. Would recommend to all friends and family. Cheaper than my last provider and great service. Thanks

Leo
30 May 2017 10:51

What a refreshing change, An Australian company that actually talks to you when you need them and they are very competitive, what more would you want from your telecoms company. Highly recommend them to any business or individual.

Andrew
20 May 2017 7:26

Spoke to Jeremy whom helped me with me with everything i needed
Support Team are great always willing to go out of their way to help fix any issues

Ramin
03 May 2017 4:20

Best of best

reasonable price, best quality i ever had, i had DODO and Bliss, they could do nothing for me, i have less than 2 km to exchange and i should have 11 mbps internet, dodo and bliss gave me at most 4 and now moretelecom gave 10.xx mbps stable and reliable internet.now i can watch stream perfectly.i ever change it again

Peter
22 April 2017 16:02

Found the team great to deal with. We have business grade internet and virtual pbx phone services with More Telecom and very happy with everything.

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