Melbourne City Land Rover

Absolutely great experience buying our used Mazda 6 atenza from here. Eitan went above and beyond our expectations and was fantastic to work with. At home test drive. Clear communication. Sorted out all our problems on the day or next day. Literally the best buying experience ever. Thanks so much. 10/10 would buy more cars from you guys if I had money for more cars.

A VERY welcoming and friendly assistance from Richard and Abdulla in getting me organised with a car. A fabulous environment too - and I'll be looking forward to the next occasion!

I really recommend Melbourne City Land Rover for any prospective car buyers - you won't be disappointed!

Great service from these guys, when purchasing our discovery Matt was great to deal with and at service time Hassan had helped us out when we had our car serviced. Will definitely be back again

I recently purchased a new car through Melbourne City Land Rover, dealing with Matt Fortunato. He was professional and went above and beyond in all aspects of the sale and also helped with trade in of another vehicle. Matt’s constant communication kept me updated at all times throughout the sale and handover process. This is the second car I have purchased through Melbourne City Land Rover and am equally impressed with their service the second time around. I would highly recommend to anyone looking to purchase a new car.

Thanks to Gabriel El-fata and the team at Melbourne City Land Rover for the great experience with the recent purchase of the ‘Ben-spec’ Defender 110.

I am from Sydney and was so impressed when dealing with Gabriel El Fata. He went above and beyond not only finding the car for me, but assisting me through the process to purchase from interstate. His enthusiasm, professionalism, patience and understanding and attention to detail and knowledge in the process was amazing. I couldn't believe ordering a car from interstate could be so easy. I was blessed to have Gabriel as my car dealer and future car dealer also. Thank you so much. I love my Jaguar e Pace and it is beyond what I imagined. Gabriel is the Man to go to. Thank you.: D

Nothing short of a boutique 5 star experience. Gabriel and the team at Melbourne City Land Rover made my purchase a memorable event. They were courteous, respectful, knowledgable and nothing was too much trouble. I wont shop for a vehicle anywhere else in the future. Well Done!
10 out of 10.

Richard Wu was very welcoming and clearly very experienced. Helped me with any questions i had and gave great advice. Highly recommend!

I purchased a new Defender from Melbourne City Land Rover in late April 2021. To say they went above and beyond would be an understatement! After ringing around the QLD dealerships (all of which weren't prepared to help me), Gabriel at Melbourne City Land Rover was able to source the exact vehicle I was after, and made the process of purchasing smooth and easy. Gabriel's professionalism is exceptional, as is his dedication to ensuring the client gets the best possible experience. I will definitely be purchasing more vehicles from Gabriel and Melbourne City Land Rover and have no hesitation what-so-ever in recommending.

Right from the first call enquiring about a second-hand car Richard and the team at Melbourne City Land Rover are exceptional. The customer service level & professionalism experienced is outstanding. Richard kept me up-to-date every step of the way. Whilst in the waiting room several staff members offered me a drink. The whole experience was a pleasure. Richard even put a bow my second hand car when picking it up which is normally reserved for brand new cars. I cannot recommend Melbourne City Land Rover enough. They made me feel like a superstar

Had exceptional customer service during my recent car purchase at Melbourne City Land Rover. Gabriel El Fata - the sales representative, was very pro-active and helpful throughout the complete purchase process and even after that - checking on how the car is going. Kate Halliburton - from finance was also very helpful for getting the car insurance and all other related queries I had. Overall a great experience!

We had an outstanding experience with Gabriel El-fata.
He went above and beyond to help us select our new car.
He was so knowledgable, patient, friendly and helpful. I can’t say enough good things about him. From the moment I submitted an online inquiry to our first in person appointment to test drive a Discovery Sport, we were taken care of. I highly recommend Gabriel and Melbourne City Land Rover. Thanks Gabriel for a great experience.

Excellent service by Gabriel El Fata at Melbourne City Land Rover. Car drives is brilliant and follow up service is excellent. Highly recommend.

Matt Fortunato from MCLR was absolutely fantastic to deal with and was extremely helpful throughout the entire process. He kept us up to date with the vehicle arrival and always responded promptly. Made the car delivery process as smooth as possible. He is still happy to go over various options available in the car which shows the importance of customer service. Highly recommended to others!
Thanks to Ian Mahon and Kate for helping us out with the finance and best possible ways to get what we want!
We are thrilled to be driving our new Range Rover Velar:)

I have had the worst experience with Landrover in general. I purchased a Landrover Discovery Sport brand new 12 months ago and have had constant issues with it. I have had it towed so many times I have lost count, but the worst thing is they have never had a replacement vehicle for me. I have been without a car for up to 3 days at a time, so it makes life difficult with 4 children and no car almost 8 times now. The customer service team are beyond disappointing and not one have followed up on my experience. I really don't even want the trash they sold me but can seem to get out of the contract. MY advice is BUYER BEWARE at all costs. The worst experience ever.

Gabriel from MCLR was absolutely fantastic to deal with and was extremely helpful throughout the entire process. He kept us up to date with the vehicle arrival and always responded promptly. Would highly recommend Gabriel and Ben!

I had a fantastic experience with MCLR. From my first point of communication via email through to driving away in my new Evoque, the team at MCLR surpassed my expectations. Gabriel was a huge help and his expertise certainly guided us through choosing a new car. He stayed in regular communication and I found the whole process to be efficient and highly professional. I cannot recommend MCLR highly enough.

My dealings with Amber Watson were sensational. Her insight, professionalism and service capabilities are exemplary. I have no hesitation in recommending anyone who's Land Rover requires a service, just give Amber a call at MLR.

I had very bad experience with this dealership for my purchase last June, when I was presented deal by Andreas Schimuks I liked the price but in sale agreement "Make year" he mention "New" also he mention verbally that it is a new car, I assume it is Year 2020 make. When I went to sign finance paper and to get delivery of car I was presented with agreement where car make year was 2019, which was miss representation of info also when I raise issue, I was told they will get back to me and will compensate for same but no response after multiple follow up with Ian from finance and Matt from sales. Also verbal commitment done at time of sale were not honour by them. All I want to say is be aware of this dealership they will do anything to win your business but when it comes to customer service and issue resolution after sales they sucks.they don't even acknowledge their wrong doing and they don't even call you back. I would give them zero rating.

Not a pleasant service from customer service team, didn't answer my enquiry nor reply with email on a simple vehicle upgrade inquiry. Leave this message only to encourage improvements.