Lakes Boulevard Medical

Walked into a very welcoming clinic.
It’s presented very clean tidy & a lovely scent through the clinic. Receptionists were lovely & doctors too! Wasn’t a very long wait time & great that a pharmacy is also in the clinic. Great set up - impressed:)

Always had good experiences with the dr's at Lakes Boulevard for both myself and my kids. Very useful that the pharmacy is on site too.

Went to get a vaccination booster. They were fairly quick, staff really friendly and explained the steps clearly.

So glad to be associated with Lake Boulevard Medical. The receptionist is kind, and respectful, ready to assist. Though my wait was longer than usual. I appreciated the kind, gentle approach of Dr Rueben. He is singled out for his patience, honesty and rewarding care. I will not only want to continue with them, but will make sure my family switches over to them.

I had my an appointment with professional GP (NUSRAT SHATI), finally I found excellent GP. She take care of the Patient, follow up with the patient for all the test need, take time with patient, I’m very happy to stay with her forever but I wish for my next an appointment to be during the day not at night, thank you so much for the reception staff and the nurse as well.

Very clean practice and friendly staff. Treatment room nurses are kind and empathetic and very friendly. Doctors are very thorough and are not the type where they get you in and out.

A total lack of empathy, would not discuss more than the one health issue even though there were other contributing symptoms. When I was coughing she asked me what the cough was, I said my asthma was flaring up I asked if I could have a script for the preventative as I was out of it, she said she was only dealing with the one issue at this visit. Dr was abrupt, cut me off when I was trying to discuss or explain I felt unwell. It felt like there was a time limit on appointment. A very uncomfortable appointment. Would never go back to this clinic.

Dr. Hein Zar is a very good and caring doctor. Very good explanations to all my health concerns. Thanks very much.

From the handling at the reception to the nurses and the doctors, everyone is so courteous and helpful. The appointments and preparations are without any delay.

Dr Jessica Thompson is an absolute gem. As soon as you walk into her room you can feel at ease and comfortable. She genuinely cares about her patience. All in all overall experience at the clinic was pleasant. Clean facilities.

Nice and easy to book appointment for the next day, didn’t have to wait long at all past my scheduled appointment time, reception was friendly, doctor was knowledgeable, easy to communicate with and friendly also!

Staff were very polite, friendly and helpful. Instructions were explained to me clearly. The premises was clean.

Dr Bushra is amazing! She is very comprehensive and thorough. I hope she stays at this clinic for a while. She always wants the best for her patients and I trust her. One of the best doctors here!

Had the unfortunate experience of having to PAY to see a negligent Dr Welendawe, who was seemingly more concerned with other things than properly diagnosing my child. Fever of close to 40 degrees but checked nothing useful - didn’t check ears, nose or mouth. We ended up taking ourselves to the emergency department where they were able to properly diagnose him and provide him with the medication he actually needed. Waste of money and time. Absolutely useless.

After waiting 1 hour in the waiting room, I go back to the receptionist to be told that they forgot to check me in.

They apologised and told me that I will be next in queue and as a result have been left waiting a further 30 minutes for the doctor to be available.

Poor form, this is why I hate going to see a gp.

Used to be really good but the quality of doctors have gone down and it's near impossible to get an appointment with the good doctors. The reception staff can be quiet rude and wait times can be very long, especially if you have sick children that need to be seen

General Practitioners are inconsistent in treatment both medically and psychologically. Will not be going back unless absolutely necessary. There are some good GP’s here however overall I am disappointed with how I have been treated on multiple occasions.

Hot doc appointments are not available online to book, I end up phoning medical centre only to be disconnected on the phone line several times. This practice st hands of the director a doctor is dislussional.

Great practioners. They are good at their job and seem like they really care about their patients. The admin seem to get stressed and therefore get disorganised but they always try their best.

Be away from this clinic, they try to push people to come and see doctors many times. They also don’t give a prescription for regular Medicin. Unless you don’t have any. Special, Stay away from dr Nouha Osman