Evans – Quality Shoe, Handbag & Leather Repairs

Shoe: Visvim FBT Undercover x Fragment Design.
Great customer service starting with an initial face to face consultation and evaluation. Clear presentation of costs and production timeline.
I was updated with progress made throughout the entire restoration project lifecycle until finish. Thanks again to Tanya.

Thank you for mending my rare special edition Dr Martens. Your service is impeccable and staff are so lovely. 10/10

One of my favourite 2 year old Doc Martens boots developed a split in the leather upper - Evans mended it so invisibly that I now can’t see which side was damaged. Beautiful work - thanks.

I take my Oroton handbags to Evans for waterproofing as soon as I buy them. My everyday bag is still in near perfect condition a year later.

Upfront and honest about what it would take to restore leather bag. Professional, outstanding customer service by Tanya - even followed up with a call on quote. Will not hesitate to recommend or return to get leather repaired or restored

I’ve now taken three Chanel handbags to the team at Evan’s and I couldn’t be happier with the results. I only wish I had take a before picture to show the state of the leather and the workmanship the have done. This image is after and the bag looks brand new (as do the others)!
The staff are also very knowledgeable and explain how to take better care of your leather products.
Thank you team!

I am absolutely Mortified and disgusted I got my partner to pick up the shoe because my hours are the same as their trading hours I didn't think this would be a issue since they were meant to be the best and I didnt think I would need to personally check your work how that was a BIG mistake.they just had to do a simple stitch I even asked how are they able to do it apparently they have a special sewing machine instead they decided to sew it poorly leave marks on my shoe glue it when that was not requested and the shoe never had glue in it to begin with and then decide to use permante marker and colour it for no apparent reason when there was no mark on the back of my shoe.now my shoe is ruined As well as my night.

I bring my luxury shoes here (4-5 pairs already) and am always really happy with the outcome. Their quality is seamless! Their prices are more expensive than the average cobbler, but worth it for items I've already paid a lot of money for in the first place.

Elegant and welcoming store stocked with quality products. The staff are down to earth and were very willing to share their knowledge with me. Left the store with all my needs met feeling rather satisfied.

They charged us $40 for adding a hole to a boys belt. We asked for a price before they did the work and the answer was. "Just a few dollars".
They looked incensed when we said that $40 was not just a few dollars.

Absolute rip off - tried to quote me (no exaggeration) $300 to replace 16 lace hooks. Eventually found someone who has charged $40, after having to deal with the salespersons rudeness and condescension.

After a not so good experience Evans support team go in touch and resolved things quick smart. If this was the experience from the beginning this would be a 5 star review. I would have given a 3.5 but couldn't so 4 it is.

Thanks team for resolving things as you did.

So good to have genuine good old service with a smile. Work on shoes and boots are excellent.
Lionel

Did not purchase anything but their advice on how to clean my Suede shoes was excellent. Highly recommend.

Evans did a really nice job of applying good quality sole protectors and also building up the heel and front of my shoes where they had worn down from wear. The shoes look new again. Very helpful and pleasant staff and fast service. You get what you pay for.

I took a pair of RM Williams classic craftsman to get a Vibram sole put on it. Completed in 2 days. The customer service is what you would expect. Professional.

As usual, excellent and very prompt service from Evans, and high quality materials used. One other thing I like about Evans is that if you ask for advice on shoe care, it’s always very helpful.

Thanks so much for the excellent job done on my aged Baxter boots. My feet and I look forward to another 20 years of comfort.