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Crowne Plaza Melbourne

Address 1/5 Spencer St, Melbourne VIC, Australia
Phone +61 3 9648 2777
Website www.ihg.com/crowneplaza/hotels/us/en/melbourne/melfs/hoteldetail
Categories Hotel, Conference Center, Wedding Venue
Rating 4.1 73 reviews
Nearest branches
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Holiday Inn Express Melbourne Southbank — 35/47 City Rd, Southbank VIC
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Crowne Plaza Melbourne reviews

73
Sort by: date highest rated lowest rated most helpful
Roberta
17 August 2019 8:19

Second time in town, and second time at Crowne Plaza. Newly renovated rooms, several options breakfast, kind staff and super well located if you are coming to an event at Melborne Convention Centre. The view from my room.

Wendy
12 August 2019 3:05

Even though they were doing renovations in the public areas.everyone was so pleasant and out to please.

Amy
03 August 2019 1:19

Beautiful room, comfy bed
Buffet breakfast was amazing
Super friendly staff
However there was no toothpaste in the room Which was a bit disappointing as it was assumed there would be toothpaste and only having one robe in the room was a bit annoying as I had to share
Otherwise great experience
Would definitely come back

Brett
26 February 2019 3:34

We booked the Skyline Room that gave us fantastic views down the river and of the NYE fireworks. The staff were very helpful, despite the pressure of a full hotel on NYE. The manager Alister was an excellent problem solver and very hospitable. A wonderful stay! Highly recommend this Hotel.

Brad
14 February 2019 12:03

Great. Excellent service, room was newly refurbished and have good variety of food for breakfast. Thanks.

Maureen
13 February 2019 10:51

Staff were obliging polite. Accommodation was very comfortable, clean and modern. Room service and food was first class. Would definitely stay here again when next in Melbourne.

Julie
11 January 2019 12:30

Absolutely amazing, great location, staff were very pleasant and very helpful. Would highly recommend.

Kris
31 December 2018 4:48

Fantastic nights sleep. Clean rooms and everything at breakfast was cooked perfectly. Definitely going to come back

Jeff
10 December 2018 2:37

Excellent in every way including our restaurant experience, room service meal and buffet breakfast, with all the staff very professional. Thank you for a memorable two night getaway

Kelvin
05 December 2018 22:46

My wife and I stayed for two nights in October 2018.
Fast check-in and check-out. Staff were very professional. Staff throughout the hotel were very good.
Our room was very nice, clean and tidy with good view of the river.
Great location to stay, convenient to most attractions in Melbourne.

Brendan
23 November 2018 4:30

Great service, unfortunately not enough attendants to look after the people booking in and out
Other than that can't falter it

Shar
22 November 2018 15:53

The hotel is undergoing an upgrade, some of their stuff may look a but dated. But overall the service was excellent and my stay was comfortable

Fish
18 November 2018 1:52

There was goid service, which was good cuz the place was pretty big. The toilets are great as well, very clean and well designed.

Alla
17 November 2018 23:49

Clean, tidy room but that's it. Buffet breakfast is okay but wouldn't recommend room service or dinner in the restaurant, as food here pretty averages. Also my credit card got charged twice and than I had to call to get my money back.

Ariel
16 November 2018 16:29

Great location. The rooms are being renovated. Stayed in a renovated room and loved it - modern and convenient.

Pixel
16 November 2018 1:01

Well located, walking distance to Melbourne Exhibition and Convention Centre. Main entrance is on a ramp and can be tricky to find for taxis. About 25-35 minute drive from the airport.

The newly renovated rooms are clean, comfortable, but a little small. The door opens almost on to the bed. Nice flat screen TV.

Breakfast was $29 if paid in advance. Good variety buffet and nice coffees.

Friendly staff. Can arrange transport by car to airport for a flat rate of $65.

Alex
13 November 2018 9:00

Good experience, nice staff, rooms are a tad on the small side for the price but that's fine unless you're looking for pure value for money. Its a good location, especially if you have an event at the conference Centre which is a 2 min walk away.

Josh
10 November 2018 22:36

Perfect place to stay while in Melbourne - friendly staff, clean and comfortable rooms. Will try to stay here again when I'm back next year.

Ehud
06 November 2018 21:59

Do not order food at the hotel! In room dining was below average. Food unbeatable. Breakfast not the level you expect for this type of hotel. Room was good. Very comfortable bed. Great location.

Ian
06 November 2018 19:22

Check in and check out were both smooth and straight forward with our bags arriving at the room within minutes of us after checkin.

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