Chemist Warehouse Point Cook

I went to get a statutory declaration signed at 8.30 pm, they refused to sign it as apparently they sign them from 10-5 pm and they sent me to a pharamacy which is 10min away in hoppers crossing. Chemist warehouse is our local chemist where we go on a regular basis and we leave our money there, if I had to buy something I’m sure they were going to be all helpful and accommodating but as it is a free service they choose to send you away! Very disappointing!

Really bad service. All the employees walk around looking like they hate being there and treating customers like they’ve intruded on their lives. Or they just clump around talking to each other about their personal lives. Not to mention the store is a constant mess. Only one I’ve seen that has any sort of customer service skill is the guy at prescription counter.

Terribly Cramped with boxes everywhere, terrible customer service, staff look like they don’t want to be there, practically had to force a ‘hello’ out of one of the staff members. Won’t be going back there.

I think it’s
Obvious to say most of the complaints made about this store are from people who can’t even type a coherent sentence. It’s very much the old story of people not getting their way and trying to slander a brand image. This is an excellent pharmacy and would recommend

Fast customer service. Parking is very limited. Have to use other shop's parking! Parking varies and is worse mid morning. Same silly story that panadeine is no longer made.to women with period pain (monthly for most of their lives!) and suffering migraines. Evidence that they think customers are stupid! Great opening hours and competitive prices! Terribly cramped store, very narrow aisles! I wouldn't waste my time going back.

It's ok if you are driving past it and need to purchase something from the pharmacy but not great. Cramped, boxes everywhere, narrow aisles. Parking bit of a hassle too.

The worst mychemist shopping experience ever! Bought the Black Mores supplement yesterday but found it will be expired within a month (14th April) ? ! When doing return, there was a guy with colored hair (Point Cook store Monday night shift) was so arrogant and saying if u not give autographic exactly like the credit card, we can call the police! Wow, I believe everyone have many autographic style and sometimes we prefer use the easy one, but call the police because you can? Come on! Such a bad employee destroy a great brand image!

The Pharmacist would not sell me two tubes of tooth paste, with out a letter from my dentist, over kill, its tooth paste & its always out of stock. I travel a lot & have one tube for travel & one for home use.yet this was not good enough.yet I can walk into another pharmacy & buy one.

Great staff, I have a walking frame and yes there is boxes everywhere. However, they are in. A small shop and do the best they can. The chemist is excellent they have never steered me wrong on any medication.

Website publish shop close at 7pm, but when we arrived at 6: 50pm, staff just closed the door and denied our entry. Very rude.

Pathetic pharmacy staff. Took more than 20 minutes to dispense a single pack of a common prescribed drug. This was at mid-day, there was more staff than customers. Staff didn't even bothered to say sorry, when informed about the delay.

Shop has boxes everywhere which cause people to trip or bump arms and legs. Also not a very clean shop, unlike other chemists. Gave me incorrect medication once. On another occasion handed back someone else's script to me and lost my own script. On same occasion charged me twice for one medication, and each time a different price! In all, not the best of pharmacies. Very disappointing.

Dr gave my daughter a wrong dose. The Manager picked up on the mistake, called the dr, reassured me everything would be ok and sorted everything out for me. Best service I have got at any pharmacy.

Pharmacists are pretty good, but if you need advice go the manager, friendly and he knows his stuff about the over the counter products and vitamins.

Also Manager at the store is very rude and obnoxious, not only to customers there but to the employees as well, for example the other day he was yelling at an Asian employee with glasses while restocking products, this kid helped me get what i needed as well and the manager disturbed this lovely kid who is only doing his work right.