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Hotel Ibis Adelaide

Address 122 Grenfell St, Adelaide SA, Australia
Phone +61 8 8159 5588
Website all.accor.com/lien_externe.svlt
Categories Hotel
Rating 4.2 74 reviews
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Hotel Ibis Adelaide reviews

74
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Malcolm
02 January 2024 6:09

If anyone works there I one question for you. DO YOU know how to answer your phone. I called 4 times and got cut off. It's said that the phone call is your business. Well you HAVE lost my business 100%

Jenny
30 December 2023 14:36

I had a specialist appointment in the city and needed somewhere to stay. The location was great. The room tidy and well set out. I did remove the topper on the bed as it made it too soft and was told next time let them know and they would remove it and take it away for me.without it the bed was just right.for being on Grenfell street it was quiet. Would be happy to stay again.

Alison
04 November 2021 4:10

We loved staying here for two nights! The Queen corner room was modern, clean, comfortable and had a great view. It was quiet at night and had great block out curtains. Service was lovely and went above and beyond to make our stay enjoyable. Fantastic location, great value for money. Would definitely stay again!

Kelly
19 October 2021 14:37

Great location close to everything in the city. Staff were very friendly and helpful. Room was clean, beds comfy and good water pressure.

Antony
07 October 2021 13:36

Lovely hotel friendly staff, nice breakfast and a fantastic location. Would highly recommend, also very reasonable price.

Petar
02 October 2021 13:56

This place is in a great location. Nice rooms, very friendly and helpful staff. I only stayed 2 nights and already had dinner plans elsewhere so didn't get a chance to check out the food options but will definately be staying here again on my next visit to Adelaide!

Rhys
28 September 2021 6:54

I enjoyed my stay at the Ibis Adelaide. It was a nice room with a comfortable bed. Had issues connecting my phone and tablet to the TV and ended up just using my tablet to watch streaming content. Other than that my stay was very pleasant.

the180pguy
22 September 2021 9:47

My partner and I stay for 2 nights, check in was really good with the gentleman that served us was really nice and helpful 'sorry i don't remember your name' we were super happy with the room, bed was comfy, sheets were nice, towels were clean and replaced after one night, the only thing that let our stay down was the food, when i booked online i booked for 2 people, on our first breakfast we got our 2 meals which we got the 'hot plate' i think it was called, it should be called lukewarm plate, scrambled eggs were cold so was everything else, the only thing that was hot was the toast, on our final day of breakfast we apparently only had 1 person booked for breakfast, but we had 2 booked on the day before, the food was a little bit better though.the staff in the bar/floor didn't really have any urgency to speak to us or seat us

Morris
16 September 2021 8:47

Well, what can I say? Excellent room, great view of the city and Adelaide Hills.
As it was my birthday, they had a chilled bottle of champagne waiting (thank you, that was wonderful). We relaxed watching flicks from their extensive in-house selection of latest movies, then ordered in. Unfortunately, they had run out of the Salt & Pepper Squid, but the alternative (Schnitzel) was very nice.
Highly recommended!

Lili
03 September 2021 19:17

My partner and I went to the ibis hotel last weekend for a little romantic getaway and spent 2 nights there. Not a lot to fault really, I just think they might benefit from expanding their restaurant menu as well as the room service menu, the food was absolutely delicious though. The restaurant is gorgeous and the room we stayed in was nice and tidy. Some staff members in the morning seemed a little… rude, in our opinion. Called up for breakfast on the first morning and we got down ten minutes later to be told the food we paid extra for… was cold. The lady informed us the food was cold when we collected it, I know the hotel gets busy but I think paying guests should get a little more respect, it’s not that hard to quickly reheat something if it’s gone cold and we did try to rush down to the restaurant after placing our room service order. TV had trouble connecting to our phones/laptop. This place is gorgeous though and absolutely worth the stay. So close to everything and right in the heart of the city. Would definitely return ️ Just a little couple faults that didn’t effect the stay that negatively.

Joshua
18 August 2021 18:24

Great central location with plenty of restaurants and bars within a 10-15min walk. The room was clean, bed comfortable and area to store luggage.

KK Wong
05 August 2021 13:27

Fair price with the room quality. All good except the bathroom sink has a bit blockage made the water drainage really slow

Camilo
04 August 2021 18:02

Affordable, clean, comfy, pleasant lounge areas. Would stay here even over the Intercontinental which I have heard terrible customer service stories. Convenient vending machines with many goods on the floors.

Grant
03 August 2021 7:34

These rooms are so well designed. Not big rooms but so well designed. Everything you need and simple. For businesses travel I really recommend Ibis hotels as a super practical option and cost effective.
This Ibis backs onto Rundle St mall so it is pretty well located.

D C
22 July 2021 0:35

It's a fantastic hotel to stay at. The customer service is top notch. Rooms are clean, tidy and include a safe for valuables. There's a dedicated bar on Lvl 1 and a small gym with treadmills, cycles and basic weights.

It's well priced and is located in a nice part of Adelaide. Close to some great restaurants and cafes, the galleries and parklands.

Cameron
20 July 2021 22:04

My stay here was fantastic! The room was clean and perfect for a couple of nights. The hotel is very conveniently located being right behind Rundle Mall, close to sites like the SA Museum and Art Gallery of South Australia, and near to public transport. The staff were all very friendly and went out of their way to make my stay great. The breakfast buffet that was included was also great value.

Terence
12 July 2021 6:28

We found the check-in to be more like an induction than a welcome. Instructions were given, which I guess is a symptom of COVID 19, but a little warmth wouldn't have gone a miss. The first breakfast was more of the same, but after the initial induction things became a little friendlier.
The room was very small with precious little storage for your stuff, but a safe and fridge were included. The bed was very comfortable.
We had parking included which is accommodated in the Rundle Shopping Centre a couple of doors away. It seemed secure enough but it was implied that only one in/out a day was permitted. You ask for a pass out from the desk.
The hotel is well located in the centre of town close to shops and restaurants. It's very walkable or maybe you could grab one of the rental electric scooters that litter the footpath wherever the previous user decides to abandon them.
There's a restaurant in the hotel and the other usual extras, although we thought the added benefit of a laundrette in house might be good for travellers on a road trip.
The hotel was great value for us, included cooked breakfast was good but could have been a bit hotter. So on the whole the Ibis was perfect for our short break and we would use it again.

Jackson
29 June 2021 15:16

Room had stains on the carpet, the bathroom sink was cloged and the shower head was leaking, I'm aware that this is a budget hotel, though, still paying for facilities to work.

The bed was very comfortable.

TEQ
27 June 2021 17:20

Ok.sooo this is night 1 of 2, and I am still to sample the imcluded brekkie tomorrow morning. But already, this place is top notch. The room is so luxurious and spacious with a great view. The Bar/Restaurant area. (night 1 Parma and yup so good have ordered 2nds.). Staff.so friendly, helpful and professional. Nope, no matter how I try I simply havent found a single thing wrong. (Despite actually looking). Oh and I gotta mention and add a bonus star for the Vending machine outside my room which includes your usual goodies + an assortment of adult beveridges. (True Japanese. Style) Yup. Will admit it, this place is as near to perfect as any hotel I have ever stayed at.

Did I mention the location. Walking distance to.premium shopping and food area and parks and attractions like Museum, Art Gallery, Zoo.

Zane
26 June 2021 21:46

Nice rooms. But would off like some tea/coffee up in the room, Evan a bottle of water would off been nice. Food was great and staff very friendly.

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