Tragic Beautiful

This store not only has amazing customer service but amazing rage of stock to chose from. I ordered a pair of boots and some other items and they shipped it on the same day and it arrives the next day. I was very impressed with this store and will be ordering again.

If you are not a sheep wanting to dress the same as everyone else in the world, This place is for you. Has a wide selection of alternative clothing makeup homewares shoes bedding etc Prices are reasonable postage is pretty quick and quality is assured.

Just been dealing with Ellyn who sorted out an issue for me in the sort of friendly & professional manner you don't see so much anymore.
Good customer service & good quality products - win win for customers.

Amazing! Staff are incredible, all items are beautiful! Great customer service, I've been here quite a few times, sometimes I've had issues with items, the staff help me out straight away, they are absolutely amazing, great management! I definitely recommend to everyone,:) would love to see a walk in store one day, but will still buy online as I love it

I absolutely love this place, the staff are amazing and they offer everything you could ever want! From hair to clothes and even skincare! Their Witchcraft Skincare cleared up my painful cystic acne, even when I was on medication that caused breakouts! Now my skin is the best it has ever been! Cannot recommend them enough

Absolutely love TB. I honestly can never get enough! Mel & her team are awesome at all that they do and truely go above and beyond for all of their customers!

I definitely recommend buying here! The website is easy to order from and the customer service is absolutely lovely and fast to respond.my package was delayed bc of covid-19 and i was sort of worried, but the customer service explained things very nicely so it was easy to understand.the products are (obviously) really high quality and they are very trustworthy.i’ll definitely be buying here in the future! I’m very appreciative and thank you for your work<3

Actual Awesome people who truly love what they do and take pride in the product quality and detail. No cheap knock off with extravagant price tag will be found here.

I've been ordering a few times for a while now and I have to say so far so good for everything that I have bought! The team here really need to give themselves a huge pat on the back and I get so excited everytime something Cool comes out! Can't wait to use the hair dye I got today!

Kinda been addicted with online shopping because of covid, and i came upon this store and fell in love with the items instantly, and spent a fair bit on two different orders my first order i was shocked at how fast the shipping took, the packaging was super protected with bubblewrap, paper, etc as well, my second order had a pre order item so i was expecting to wait maybe 2 weeks for it, but once again i was surprised when the pre-order released 5 days later, my package got sent out about instantly and i got my package about 2 days after, everything was once again protected and everything came in 10/10 condition. Absolutely love it!

I bought Demonia Emily375 though these guys and I couldn't be happier. Even though it's a preorder item it was sent super fast. They throw in some lovely lollies with each purchase. I'm so thankful to have access to this gothic website in Australia!

Super-fast postage! The staff were very friendly and helpful when I messaged them regarding sizing help. I LOVE my purchase. Very happy customer.

They have such a great range and their service has been fantasic, never had to wait on delivery. I love checking in regularly to see what new products they have.

Excellent customer service, quick shipping, great products. One of my favourite stores to shop at.

Amazing store, I ordered a few things as a gift for my girlfriends birthday and asked if they could include a birthday message and they went up and beyond by wrapping the items, putting a bow around the whole package. They even included 2 piece of art work. So happy with the whole experience of ordering online from them.

The absolute best for customer service and quality products! You couldn't ask for a better online shopping experience!

Love this online store. Everything I've ever bought from them has been amazing. Highly, highly recommend them. Great products and great service

Always a pleasant experience when dealing with the lovely ladies from this business.
Quick efficient and positive. Can not fault the service. ️

Could not rate them highly enough. I received an item with a factory error, through no fault of their own. The response was quick, and hey sent me new items ASAP. Got a hand written note as well, apologising for the inconvenience. Whoever is in charge of customer service needs a raise haha

I love TB, their customer service is great and super helpful with sorting any issues, and my orders are always shipping quickly. Best shop ever!