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Officeworks Adelaide St, Brisbane

Address 102 Adelaide St, Brisbane City QLD, Australia
Phone +61 7 3020 2500
Hours
Monday07:00-19:00
Tuesday07:00-19:00
Wednesday07:00-19:00
Thursday07:00-19:00
Friday07:00-19:00
Saturday08:00-17:00
Sunday09:00-17:00
Website www.officeworks.com.au/shop/officeworks/storelocator
Categories Office Supply Store, Computer Store, Office Equipment Supplier, Office Furniture Store, Print Shop
Rating 2.4 90 reviews
Nearest branches
Officeworks Milton — 147 Milton Rd, Milton QLD
Officeworks Woolloongabba — 164-176 Ipswich Rd, Woolloongabba QLD
Officeworks Windsor — 157 Newmarket Rd, Wilston QLD
Officeworks Virginia — 1836 Sandgate Rd, Virginia QLD
Similar companies nearby
Cartridge World — 139 Waterworks Rd, Ashgrove QLD
Stash World — 707 Ann St, Fortitude Valley QLD

Officeworks Adelaide St, Brisbane reviews

90
Sort by: date highest rated lowest rated most helpful
dazey
16 November 2022 11:53

The customer service at this office works was simply wonderful! That feller with the funky hair and helped me with all the doodads and whotsits with ease and a marvellous smile. He couldn’t of been a better help. Simply amazing! Thankyou officeworks and thankyou to the feller with the funky hair. I wouldn’t of been able to get my office work done if it wasn’t for you guys. You will surely be seeing me again. It’s even better than a library.

She
06 November 2022 8:59

The staff at the printing counter is the rudest person I met in a long time. He has been ignore me the whole time while I been patient with his bad attitude then I ask him to scan the document for me, I was checking my phone to see if the attachment come through and he shouted at me: are you going to pay? I don’t think people like that should be working at office work.

user
03 November 2022 9:43

I’ve never left a review for anything but the rudeness of the staff in printing deserve it, worst attitude and make you feel terrible for being there, will never be coming to this office works again.

Josh
21 September 2022 4:06

Careless & horrible service every time I come here.

I am on my fifth visit to get an A1 page printed for our A-frame holder. I attend this Officeworks regularly to get printing for work and each time I see a staff member that looks like they don't want to be there, sharing their poor attitude through service with a customer. We even have a running joke at work saying to keep our service better than Officeworks. Back to my A1 print, though, they've cut it wrong four times now.and, I was told to come back again tomorrow, with no apology on wasting my time.again. And, I still am not certain that tomorrow it will be printed and cut correctly. Please have some pride in your work team, and if you make a mistake, a little apology, reassurance, and a better attitude will go a long way.

naomi
08 September 2022 17:48

Convenient location and in general offer a good range of products and services.
A lot of the staff are rude and seem disinterested in being there. No smile. No hello. No help even after long wait. No service of any description except for processing my payment.
If management doesn't want to invest in better staff and training, they might as well just make the whole store self service. The only difference this would make would be the lack of hostility from staff.
Please improve!

Kat
01 August 2022 23:36

Went there night time on Friday and waited at the counter for 5 mins roughly for a guy behind the counter to talk to me. After knowing I needed to print out a copy of my license and that it's already been sent to their email. He refused to do it for me. He claimed he was so busy with a lot of bigger jobs to do and that I should do self service at the other side of the store. I went to check and came back telling him I didn't want to buy an officework card and he said "well I can refund you the money after you buy the card and use it"
With all these time wasted, he could've served 2-3 customers with their job. It made me seriously wonder how many brain cells he got left. I walked out without causing any trouble because I did not want to embarrass my friend who came along.

Violet
01 August 2022 6:56

I normally don’t give one star, this one star I want to give it to a male staff who’s name is started with B.

He seems really don’t like working there, I went to officework twice, First time I went there, Mr. B keep checking and refreshing the deleted folder and told me he didn’t receive any of my files (I’ve sent it 4 times to their email) after 3 times of “ didn’t receive”, I noticed that he was checking the wrong folder, it wasted me 20 minutes without any apologies.

The second time, I send my files to their email, I wanted to check whether he got all my files printed because of one file need to enter password to open it. Mr. B interrupted me and said “I’m pretty sure that I’ve got everything”, I was in a hurry and he didn’t want to double check, so I left. When I got home I found that he did miss the one needs password and I have to go back to print it the next day.

In a word, impatient and arrogant to customer. Get this one star and you are welcome.

Amy
27 July 2022 3:17

Amazing customer service! I was served by Bryanna who was so lovely and patient. She showed me how to use self serve print and also checked up on me. I left with everything I need alongside a smile from the lovely interaction

Ben
06 July 2022 6:41

Went in because my screens starting to die on my phone, told them I need a new phone in the next few days and needed help picking a phone, the staff said they'd get someone to come over, I was met by Luke and I asked him what processor 2 phones were running, he replied "honestly, at that price they're all pretty much the same" and then left. Then I decided to take my 300-500 elsewhere.

chillmoth
11 May 2022 8:49

Do not know why there are so many bad reviews for this officeworks! Printing is extremely cheap, self-serve will let you know the price if you go through the screen options to what you want/you can probably ask before you print on how much it will be, printing employees are extremely nice and make sure to double-check it is what youre printing. Bought an album book here, and many birthday cards with custom artwork through self serve, and was very surprised and appreciative of the quality. Have had some computers through self-serve glitch and need rebooting but, I was selecting a fair amount of photos+ an employee rebooted it quickly for me and it never happened again. Laminator for ~$15 did my Mums papers amazingly. Bit more pricey then say a Kmart but its got way more selection. Polaroid cameras here are great and film is always in stock.

Thorn
11 May 2022 6:22

Really long wait time for anything because they are extremely understaffed. Not all but a lot of the staff are rude and do not care for your stuff. Highly would NOT recommend: (

Scott
25 April 2022 16:42

I bought a Samsung tablet for my wife which stopped charging after 1 month of use, but was then 2 months old. They woiuld not replace it but charged me to repair i=t as they said it wasn't covered by warranty. After 3 weeks I rang them asking for an update and they said it had been sitting there for over a week waiting to be picked up. No body bothered to contact me and let me know. I will never shop at this store again.

Miki
18 April 2022 16:25

Bad service. The staff at the checkout counter doesn't care to help the customer. She just standing there looking at me took things out from my basket.so lazy! Should fire her and find someone else more active and willing to work on Sunday.

Louise
25 July 2021 0:07

They answered their phone promptly, were knowledgeable about stock and were very helpful. I would certainly go to this Officeworks first as they are most helpful.

Baby
03 July 2021 22:55

Had to drop in for emergency packaging box and few supplies. Smaller store but found staff quite helpful.

CHAUVIN
26 June 2021 0:24

Very very disappointed with this store. Unprofessional service and no Caring for customers in all points.
I have purchased a photo book at this store. They told me it will be delivered between 4 and 8 business days. I have purchased on 27th/03 and still waiting for it. They put fault on their supplier. But at some point, don't sell a product if you cannot deliver to your customer. No phone calls from them, no communication. I needed to call them and go on store for nothing. I am still waiting and it is going to be my 4th week. Go to another store really because they are hopeless.

Nathan
20 June 2021 7:35

I avoid this Officeworks. Go to Milton or Windsor. Its far far too small and busy. Never get anything printed here. They always make mistakes, rushing it out to get to the next customer. Lines to the checkout and printing areas go all around the store. Can get very smelly in the lower level. Can run out of stock very quickly upon opening when specials are announced.

Bessie
21 September 2020 6:23

I went into Officework around lunch time to grab something. Very happy with Chelssie’s service, fast and efficient. She was easy to talk to and professional even though it was a quick visit to the store.

Oliver
02 September 2020 18:21

Staff here have been able to help when I needed print jobs in a hurry, and even gave tips on getting more use out of my Dungeons & Dragons character sheets. Helpful staff, efficient service, good store presentation, and friendly door guard.

Kieran
17 July 2020 3:01

Received really poor service today by an employee for this store. Really am disappointed as this store is closest to my work. Will not be returning to this store as the end result and have advised my staff to by pass this store.

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