McDonald's Doolandella

Really blown away with this MacDonald's whilst visiting from Sydney. Food was hot, nice and quick. The place was super clean and staff super friendly!

One of the fastest McDonald's I've ever been to with the order being ready even before I sat down! And quality is up there still which I might say I was surprised at. Well done to the staff and management. Hats off keep them pumping out.

Great Experience at this McDonalds!
I entered the restaurant and it was one of the cleanest I've ever seen. I ordered a chicken and cheese meal and it was delivered to me within 5 minutes. I was served by a staff member named James who was friendly and checked my order several times to make sure it was correct. The fries were fresh and the burger was delicious. Highly recommend this compared to the ridiculously slow Forest Lake.:)

Kids play ground is fun like the cams they keep kids safe only thing is need a spare exit door just in case fire breaks out in side and can't get out any other way then going back through the inside one no McDonald have a exit door in play ground I've seen yet they all lend back inside. Hum, just need a safety door that's run buy fire alarm system, that only open in a fire. But anyway all good it great.

I love coming here. The atmosphere is great. I charge my phone from the USB sockets supplied while I gulp my tasty food down.

Great place, lots of seating, and power points to plug in your electronics. Free WiFi for 1 hour, wish it was unlimited, I like to study here.

OK, I'm not going to really rate the food, as it's Maccas after all. So. Yes the Big Mac was as usual tasty, the chips nice n crisp. However, what I liked was their Covid-safe plan complete with electronic sign in using the barcode, the contactless ordering, the table distancing, and prominently placed hand sanitizers. The young female waitress was helpful, offering to assist with technology if we needed it. Well done, Maccas Doolandella!
Update Jun22 - most ordering facilities now via machine, altho one can order from the counter too. Good that they still have anti-bacterial sprays for one's hands.

A better Maccas, but still have issues getting order 100% correct, even after being parked for 3-5 minutes.

Toasties and coffee were good. Supply of sugar and spoons at the counter would be smart rather than having to go back to ask. Allowing the warning beeper on the deep fryer (at every store) to scream out constantly is very annoying, turn it off!

The most considerate staff to walk the Earth, I particularly want to congratulate a chickadee in the store, Belahl was her name I believe. She was so well mannered! I am truly blessed!

Great 2story indoor playground surrounded by noise reducing glass, normally clean but always have at least a 20min wait while the staff stand around chatting

Been here about 6 times already and I’ve never faced any problems or anything. Of course it’s not perfect but it’s doing well for being recently opened.

Food is consistent but late night and Early morning staff run a bit slow. Like 15min+ wait for a burger.

For a newly opened store I must say the service was Quick, Food was hot and the staff were very polite this morning. Good job To the drive thru staff on todays shift between 10am and 12pm absolutely rocking it girls

Was there this morning and its funny coz i caugth a girl taking selfie while serving.then she realised i saw her. Lol. Some young ones these day dont care about thier job.only care about how they look! Please do your job right like the others there this morning.
Thanks

Playground is wonderful for the kids. It is probably one of the better and more comprehensive McDonald's playgrounds I have seen. Downside- the site seems to be pretty dirty with upkeep in the main eating area being sub standard.

Service at night on 20th Jan was slow to the point of food being cold
Replacement meal were offered and taken however this shouldn't have been needed

Came in store to order a sundae. I said to the girl can a order a “small chocolate sundae”. She replies we don’t do chocolate only hot fudge”. I’m like “well hot fudge”. I don’t know if she was being smart. They add cocoa to the sundae therefore it does contain chocolate.

Took me 30 minutes to get a coffee, one of my friends 15 minutes for a frozen coke and another 10 minutes for a soft serve. Giving it 2 stars for the sheer entertainment we had when we saw my coffee being remade about 10 times by the barista right in front of me, before someone else intervened and made it.

When they provide service it tends to be high quality, but recently the wait at drivethru at 1130pm has been unnacceptable without explanation or acknowlegement. And when I tried to get the attention of staff, the staff member was exceedingly rude.

If the owner cannot afford to adequately staff his resturaunt, perhaps he shouldnt have it open at night.