JB Hi-Fi Kedron HOME Superstore

John B is a misogynist. Made a completely irrelevant comment to my boyfriend (whilst I was standing right beside them both) about “women coming in to buy a top loading washing machine wearing their Lorna Jane and complaining about having to bend down to use it and I’m like ‘aren’t you paying a guy $10000 a year to tell you to bend down? ! ’ get into it girl! ”
We were there shopping for a blender, not a washing machine. I have no idea why he threw that gross comment into the conversation.

Had to order a product through JBhifi and the staff were super helpful! Very efficient service.

Best JB super store around.

These guys always go above and beyond to help with all your Hi Fi needs.

Had many an issue that was not left unsolved by these guy!

You always have to hunt for staff to help you and sometimes the staff don't even know where things are

Shout out to Zac. Extremely patience, knowledgeable and explained so we knew what he was talking about when buying our new Laptop. Definitely go and see him

Purchased a digital download online - supposed to receive with 3 hours Max. A day later still no product despite paying for it. Contacted help and support whose response time is 3 or 4 working days. What a joke.

Plenty of parking, easy access. Also JB’s click and collect system is one of the better ones around

Have been looking into buying a new fridge and Megan was able to answer every single question I had for with confidence and had me walking away with a much better idea what I am after and what to look for. Megan deserves to be commended by her team for her amazing knowledge and great customer skill! Thanks Megan.

I feel some of the staffs here really do their best not being helpful.
Just go to the Chermside store you will have a better shopping experience.

Went here to buy a game for switch. Picked up the box, took it to the counter, waited 10 minutes only for them to say its out of stock. Why do they keep several boxes of games they don't even have on display causing people to wait for nothing.

Fantastic Friendly Staff Knowledgable Great Service & Great Deals! Highly Recommend A Visit If You're After A Great Deal. Brilliant!

I bought a new keyboard today from Zach at the JB Hi-Fi Home store in Kedron and he was truly awesome - so patient and detailed in his explanation of each product. Thank you so much Zach! I absolutely love my new keyboard, thanks to you!

This is my second time buying goods from this JB each time I had the privilege of having been served by such helpful staff. They were not interested in making a sale, but making sure I got what I needed, which I did. On both occasions their advice led to me not making extra purchases

Great store, lots of stock and variety. Found it hard to get staff to help with questions / queries.

Very unfriendly and dint even get serviced when asked for help. Young lady worked there she just said can't you find DVDs they are over there if we got it?
Even the male at the counter had nothing to do then search for.something on the computer told be there in 2 minutes waited over 10 minutes gave up.
I'm a big client of jib hifi in oxly spent lot of money true the years and sent friends and family.
About $30.000 k in 10 years
That what I got being loyal to jib hi fi Kenton and the staff said go to chermiside jib hi fi told no don't like major shopping centres.asked if could order a DVD I could pick it up.they just told better go to another store?
What kind of service we get from stores this days?
John, hagelberg
Any pest control

The staff are great there, that’s why I’ve bought my TV PS5 IPad headphones and phone there. And will continue to shop there.

This is a go-to store for any tech for me because you do not have to deal with shopping center parking. You can park right at the door.the staff know what they are talking about and I am yet to walk away without buying the thing I went there for. It's currently going through a re-fit (still open) so it's only going to get better in the coming weeks. - Nice one JB

Great service. Didn't have TV I wanted, but sold me a better one! Always a great place to shop!

Went into the store to replace a broken Tv with a voucher from my insurance company, I chose the tv I wanted and got a good deal from the salesman, then when he went to run it by his manager the manager came to me and said because I was using a voucher from my insurance (which I was making up the difference) l couldn’t get the discounted price!

So after much discussion it was to much so I went with a lesser tv to which he allowed a discount?

The salesman was nice and apologetic but the manager wasn’t very accommodating to say the least.

After this experience I won’t be spending my dollars in that store again.

Excellent service, needed a computer monitor was in and out with in ten minutes, highly recommended will be going back again 100%