JB Hi-Fi Carseldine HOME Superstore

I could find everything I needed and had good advice when I asked for some information on items.

Bought Samsung Tablet S7, had a major software issue. Took it back, explained the problem to Perry, who was extremely helpful and exchanged with a replacement tablet. Very professional.

So much bigger than carindale. Staff are very helpful. Security was great as well, Very respectful and friendly unlike carindale I will definitely be shopping here again

Hadn't been at this site for a while. It has had a major refit and has modernized the shop big time. I had a phone screen protector problem and was looked after by a young lady, fixing my problem with a lot of professionism above and beyond. Still trying to remember her name it starts with a C, because she deserves a lot of praise.

Super friendly and helpful staff. I have bought many things here including my latest phone. Thanks again JB carseldine

This is my go to store for electronic items, DVD's and BLU RAYS. I have just recently visited the store so I could buy a GARMIN 6X PRO, triathlon waterproof watch. I had bought my Garmin 5, at half price as JB Carseldine last Christmas. But ad far as electronic equipment, they stock a wide range, from TV's, bar speakers, stereos, drones, phones and accessories. Box sets for series, computer and console games, accessories, records, headphones, computers, and a multitude of other products. So worth a visit, or look up the online catalogue, they currently have black Friday sales, I bought a nearly $8000 TV for only $4350, with free delivery.

Fantastic customer service! Greeted at the door by a very polite Security/Loss Prevention Officer.
After a few minutes wandering around waiting was attended to by a very helpful staff member. Explained the issues with internet and WiFi I was having and was offered a solution. The store was very busy (Thursday night) I am very low tech and your staff member gave me the time and explained in detail the product he had offered. I was very impressed with his level of knowledge and his patience nothing was too much trouble.
Thank you so much for a pleasant experience in your store, I will be back.

Went to JB HIFI Carseldine today and bought a new TV. Thank you Kurt and Terry for your amazing service, particularly Kurt what an asset to your team, you are what customer service is all about!

Matt went out of his way to meet me and give me a cellphone I had paid for, as it had to be transferred from another store. I couldn't get there before their closing time on the day, but needed the phone to give to my daughter the next morning for her birthday. Because of this incredible customer service JB Hi-Fi Carseldine will always be my first port of call for any tech items! Well done Matt!

4.8 stars. Good customer service and frequent store-wide sales. I recently purchased a headset with a default discount and a giftcard with no issues whatsoever, which certainly surprised me.

Came in on a Sunday afternoon looking at a new TV, it was delivered to our house just before 6pm! Didn’t expect that to happen but it was great service. We were happy with the deal and the sales experience.

They have got a wide range of products. What impressed me more was the lady who served me. She was so helpful and had genuine smiles. Though she didn't know much about the product, she made sure to get me someone who does.

Great service price and product availability. A pleasant surprise. Bought TV and dishwasher with fabulous customer service. Very reasonable delivery costs also.

Ben, the manager, was extremely helpful. I had done my research online but he gently showed me a better way to achieve my goals. Knowledgeable and prepared to spend time with us for even a modest purchase. I couldn’t be more impressed.

My partner and I went in with a rough idea on what we were looking for, after some guidance and help from a lovely young gentleman, who didn't make us feel as silly for asking any questions, he ensured we had covered everything that we needed. We were also helped by 2 other lovely staff members when we entered the next department.
All in all the staff are wonderfully helpful and knowledgeable and prices were very competitive. Very happy

Shaun is amazing sales ambassador for JB Hifi,
We spoke with Shaun regarding our situation and requirements for a dishwasher, washing machine and clothes dryer, he listen to our requirements and showed us some products that matched those requirements, and eased us from the transisation of researching to making the hastle free purchase.
Thank you again Shaun and we will be dealing with you again shortly regarding a Dyson and a new fridge.

They have completely changed there look for the better and their service is as good as always. Staff are patient even when I am not which is nice to see in a customer service role. Well done JB Carseldine

Absolutely friendly and helpful place. We’ve had no bad experiences here and suggest anyone looking for good help and the latest in technology to pop in for a visit!

It was great nicely stocked I found and bought exactly what I wanted thanks to the friendly and knowledgeable staff member that attended to me straight away. Very happy will go there again. Always great staff at jbhi

Great Service and advice from Ben on NBN provider and Home Wifi setup. Easy stress free setup of all quality equipment.