Mercure Darwin Airport Resort

Absolute pathetic service in restaurant and bar, food well below average. Rooms dirty. Have to stay often because of work and nothing ever improves

Family staycation for the holiday break. The rooms were a good size & spacious, clean and comfortable. Located next to two swimming pools & good restaurant & a gym. The customer service was 5 star & looked after us well. I can’t wait to come back & highly recommend.

Great location, pool was awesome especially with poolside food and drinks. Excellent restaurant and bar with great food. Easy location to the airport

Had dinner here. Lovely property with a blue pool. Short stay, would love to be back here again.

Pretty well our second home while FIFO of remote communities throughout the N. T & Qld.
Located close to the airport & chartered flying companies.
Courtesy bus pick up / drop off.
10 minute drive to major shopping centres.
Terrific swimming pool, great restaurant
Highly recommend this place.

Great convenient location to stay if you want to be close to airport.
Rooms are ok, but the nights we were there, full of school kids who were running up and down stairs all hrs of the night.
On waking up to vacate the next morning, as we opened the door, the cleaning trolley was practically sitting on our door, we actually had to move it to get out!
Prices we felt were high for the room.
I probably wouldn't stay again unless I booked a chalet.
Food from the restaurant was lovely as were staff.

I stayed at this hotel for one night before catching an early flight. The room was small but clean and comfortable, with all the amenities I needed. The service was excellent, the staff were friendly and helpful, and the check-in and check-out were smooth and fast. The location was perfect, within walking distance from the airport, I would recommend this hotel to anyone looking for a convenient and affordable place to stay near the airport. They do need to add microwaves though.

Friendly staff special thank you to navaraj (Raj) for warm welcome
Really clean environment, High service.

The coffee in the sachets was green. Past use bye date.
The bathroom sink tap was like a waterfall. Turned the tap on and I got blasted with water.
I am disappointed about not ever getting territorian NT rates. We phoned Mecure in advance for NT rates. It hasn't happened yet. Interestingly the check in guy said we should have asked. We said we did.
In all honesty I say this so that you can think about the future when the complex is finished. If your focus is including international. The menu is 2 star. You need to improve the standard.
Your rates are high And yet you serve a "cheap boring" breakfast.
Google Sweden's breakfast ideas and you will be shamed. Your eggs are "good slops" in big plastic bags. Fresh fruit not tinned. Discussing. How about some fresh eggs. However
My partner and I love the poolside plants and the location is gold.
Improving brekky could be a "game changer". Believe it or not folk want more up market choices for the fees that you charge.
Check out Ruby's Breakfast cafe Coconut Grove. You have the chefs and staff etc. Why not impressed your guests and raise the breakfast bar.
All the best

Thank you to the Restaurant of this hotel! Thank you for fixing our date! You are best guys ️

Overall a nice experience. Although I didn't use the pool it's an outstanding feature along with the tropical feel of the landscaping and plants used.

Stayed overnight 12/01/2023. Paid extra for a decent room to look after baby. Had to shift rooms because air con not working. Second room TV not working but its Darwin and air con more important. Then there is the disappearance of $15. Now I know its not even a couple of beers but its the principal. I know exactly where it went and when I spoke to the 'manager' the previously friendly staff member present would not even look me in the eye. Manager advised me I must have dropped it.ummm. People drinking glass pots of beer in the pool not spoken to despite all the signs advising not to do it. The expensive steak in the restaurant should have been called 'your slab of fat. ' We have stayed here previously and its been good but this was not the case on this occasion.

Nothing else matters when there is black mould. Not acceptable in Australia. Laying in bed, i can smell it in the air, so gross.

Walking distance from airport, so nice!
Beautiful lobby, pool, and great place to have meals poolside.
Rooms are average, but clean, and with small balconies. I'll stay here again for sure.

Didnt stay here just visited the bar. Great service, friendly and quick to serve! My only comment would be they have really limited options for non alcohol - got soda water because their menu didn't have any options of non alcohol drinks and I didn't want to stand there for ages asking options. Amazing pool as a view was awesome and very laid back vibe!

Perfect place to recuperate after that late night arrival. Great pool and perfect jumping off point for a family holiday.

Location suited as I arrived on a midnight flight. Check in was incredibly slow. Maybe 10mins per guest. Room was hot a stuffy so had to wait for the air-conditioning to cool the room. Bathroom was fine.

The rooms vary compact rooms are just that, over priced for what they are.
Then the bungalow rooms, some have been up dated, great but the chairs are very uncomfortable beds good, but they have taken the kitchenetts away which was the selling point. The parking spot has also been taken away. Not value for money. Need to leave the bungalows with kitchen.
The Tropical bungalow with plunge pool well over priced. Great place to stay as it is close to most things. Good feel. But well over priced for what is offered.

Outstanding customer service from the team, special mention to Radnya for the amazing service. I will be coming back again.

I have stayed many times over the years …. The restaurant is sensational together with excellent staff. I cannot give a good rating to your team at reservations and check-in …my booking was made 6 months ago and when I went to confirm one week before my arrival date… NO RECORD…. I was frantic. My travel agent sorted it out …not good enough! I had an unfortunate experience in the restaurant last eve ……delicious food…great service. ️️. The rest…your staff will fill you in. Hopefully my return trip in 10 days will be 100%. As it was when I last stayed 2 years ago.