Mantra Pandanas
Address | 43 Knuckey St, Darwin City NT, Australia |
Phone | +61 8 8901 2900 |
Website | www.mantra.com.au/pandanas |
Categories | Hotel, Conference Center, Resort, Serviced Accommodation |
Rating | 3.8 82 reviews |
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Mantra Pandanas reviews
82It’s got everything you need. Big lounge, balcony, kitchen, washer and dryer. Plus free high speed free wifi. I’ll be coming back again.
Location is great, hotel is nice for a 3 star hotel, and the top review is for the great hospitality from asst.manager Renu. My stay was indeed comfortable.
This is a decent place, but as of Oct 2023, the pool is INDEFINITELY CLOSED so don't choose here if you are keen for a swim.
Shame on you… great location… nice room…. Ordered room service to be told multiple times that our meals are ten minutes away … the CHEIF is plating up now? Well it’s been 2 hrs and a no show on our meals: still waiting….
I am so disappointed. I was given the option to have 1 king bed and 1 single or 1 king and 1 queen bed. I chose a king bed and queen bed for mum and I. When I arrived, they said that’s not possible and brought in a small sofa for mum to sleep on. There is no body wash in the room also. Mum is sleeping on a fold out single (because it’s my birthday and she refuses to take the queen), which is unbelievable seeing as we were given the option but we were told, last minute that there were no other beds available. We were also told at 3pm that our room wasn’t ready for check in because we booked at late notice, even though it doesn’t say that anywhere. Will never stay here again - very unhappy and unable to sleep knowing mum is on a fold out!
We actually rented through Stayz, but our Apartment was in the Residential section of the Hotel. The room was well equipped, comfy beds, and the view was amazing. Great balcony which we enjoyed sitting out on.
Even though we were not actually staying in the Hotel section, the Reception staff were always happy to answer any questions we had, and offer suggestions.
Great location too, within easy walking distance of shops, eateries, the Foreshore Park for swimming, and undercover carparking is available.
Highly recommended.
The staff at Mantra Pandanas Darwin are always fantastic. It's like they have their own little customer appreciation system, on top of the Accor program, so that they can always ensure that regular visitors are welcomed back!
Travelling with lots of equipment and with weird arrival / departure times, the staff have always taken pleasure in looking after me.
Will always return here whenever I can.
Only arrived and very pleased with the presentation and cleanliness of the room and the friendly staff
I arrived lateish, 9.30 pm, into room quickly, I knew that there was no kitchen but would have loved a snack of any sort, dry biscuits and cheese would be great. Ditto for breakfast, a packet of cereal and milk would suffice, to pay that many $ and be offered nothing is not good.ift your game just a little, I spoke to other guests and they agree.
Good place to stay. Friendly helpful staff. Shops, restaurants are within walking distance. Will stay here next time I am in Darwin.
Stayed here in June for 5 nights in one of the one bedroom apartments. Very clean with all facilities. Staff were friendly, welcoming and helpful. Balcony had view over pool, city and out to beach, so sunset views were incredible. Great location, close to everything. Would definitely recommend staying here and will again.
Super helpful staff. Amazing room with incredible views. Close enough to the main streets in town to be very accessible but far enough away to feel quiet.
24 hour check in. Nice grand foyer. Good location.
King bed was very uncomfortable. 2 different heigh beds pushed together. It was terribly uncomfortable.
The shower was filthy, handmarks all over the glass and mould everywhere there should be silicone or grout.
Good place for a stopover but not a place I could get comfortable.
Staff were very friendly, price was good, value for money not the best.
Breakfast was good. Plenty of fresh fruit and good coffee ️
For 4 half starI expected a better. Hotel room
TV was small
Chairs uncomfortable
Balcony small and not inviting at all.
Rusty marks on tiles old patio furniture.
Staff however lovely.
Buffet breakfast is well worth the money.
Location good.
No daily servic for rooms less than a weeks stay
So we had to use pool towels for clean towels.
There was a shortage of linen one day
I've stayed in far better hotels for half that price
Considering they charge $400 a night compared to $400 in surfers a hotel room at the Marriott. This should not be 4 half stars hotel
Maybe 4 stars
The Pool area was lovely especially at night.
But not many sun loungers or chair space around the pool to sit. For the size of this hotel
Note they call a hotel room An apartment.
It's a room.
So make sure you book the right one
As it can be deceiving when they advertise it as an apartment.
It's not even a studio it's a hotel room
With tiny fridge.
Kettle
Tea Coffee
Complimentary milk.
Iron
Ironing board
If I go to Darwin again
I will stay elsewhere.
I was disappointed with the size of Hotel room and Furnishings.
Bathroom sink leaked so we couldn't wash up properly.
Though Bathroom was modern and clean.
I never give negative comments usually
But don't expect 4 half stars
For this
Patched up carpet by the balcony sliding doors.
Sorry but in it wasn't a water view
I would have felt closed in
The staff were helpful and nice but the room was lacking as the shower flooded the bathroom after each use. The room was a bit damp (even with the humidifier running all day) and the ceiling fans were noisy.
Received a warm welcome from the front office team (Amy, Roshni and Sujan) a quick checked in. The fully equipped apartment was very spacious, clean and tidy with a great water view. Thank you Vin for the nice room, I will definitely come back!
Nice apartment but disappointing that their cafe/restaurant was closed all day once the breakfast was over so no 24 hour service and no Foxtel as advertised on their web site. I’m fed up of hearing it’s because of covid which is the stock standard excuse,
Great location and fantastic facilities. Only small suggestion would be more shade at the pool. But very nice pool anyway.
The staff were amazing. Very professional, caring and helpful. Great hotel.
A special thank you to Vivian, Jessika and Lynnil. You guys went above and beyond to make our stay very comfortable. Thank you the housekeeping staff also.
We have amazing stay at Mantra Pandanas, definitely we will be back, in June hopefully. So close to everywhere. So central.pool is just a bonus. For that we say thank you.