Raine & Horne City Living

Tracy McDonald was one of the best real estate agents I’ve dealt with. Down to earth, reasonable, and proactive. Have rented at a number of apartments over the years and my general experience is either poor comms, or being spoken to in a condescending manner as a tenant. Thanks for breaking this trend, Tracy - if I rented again it would be hard to top your level of customer service.

Seamless Rental Experience with Raine and Horne City Living. I recently had the pleasure of working with Michael Hendricks from Raine and Horne City Living, and I must say that my overall experience was incredibly positive. Michael's professionalism, dedication, and attention to detail made the process of renting an apartment a seamless and stress-free endeavor.

One standout aspect of my experience was the exceptional service provided by Michael Hendricks. From the initial inquiry to the final paperwork, Michael exhibited a high level of expertise and customer service. His knowledge of the real estate market and the specific property at 314/836 Elizabeth Street, Waterloo, was impressive, ensuring that all our questions were promptly addressed.

Michael's commitment to helping us secure our desired apartment was evident throughout the entire process. His proactive communication and willingness to go the extra mile made us feel confident and supported as tenants. Michael not only assisted with the necessary paperwork but also provided valuable insights into the local area, amenities, and neighborhood dynamics, making us feel more connected to our new home.

The efficiency with which Michael handled our rental process was truly commendable. His prompt responses to emails and calls, as well as his ability to facilitate smooth communication between all parties involved, contributed significantly to a hassle-free experience.

In conclusion, our experience with Raine and Horne City Living, especially with agent Michael Hendricks, was exceptionally positive. Michael's dedication, knowledge, and customer-centric approach are a testament to the high standards upheld by the agency. I would highly recommend Raine and Horne City Living to anyone seeking a reliable and professional real estate service, and I extend my gratitude to Michael for making our transition into 314/836 Elizabeth Street, Waterloo, a pleasant and memorable experience.

Finding a rental in Sydney can be a difficult experience, for us that was not the case. Thanks to Michael Hendricks and the professional way in which our contacts and contract was handled. He knew Pyrmont so well and it’s the testament of his professionalism that reflects in the quality of places under his care. Quality property owners are happy to trust him with their asset and equally, quality tenants are left happy because the process is managed efficiently and professionally. We recommend Micheal and the team at R&H City Living when finding a rental property here.

Very smooth process. Raine & Horne's Michael Hendricks was very professional and customer service oriented in assisting me with finding the right apartment. Once the apartment was found the application process was handled smoothly and efficiently with communication on Michael's side always being clear and efficient.

Panos is a very professional agent with very high standards for his job. He is one of the best agents I have experienced. In very challenging situations, he always provides helpful advice for me. He is the agent I can trust.my agent did great job to look after my unit at pyrmont. They always keep informed and provide very professional suggestions.lucky to have them manage my investment.thank you， Raine & Horne City Living team！！ Boris
great agency
James and Daniel are great people, lease my property very quickly in cold market condition, with hard work and the right marketing program.always professional standard!
Always professional standard! Raine and Horne City Living Pyrmont has look after my investment property over 12 years. Carol and Michael team always provide high standard service. Very easy to deal with and always keep me to be informed when I need. Thank you all for the help!

Excellent professionalis and knowledge of the industry and their ability to adrees all my questions. I had a very pleasant experience, Michael was very clarifying, professional and patient with the entire application process.

Always؜ a great job
I؜ have used Raine & Horne to manage my investment properties for over 10 years. They are a great team and focused on customer service for both me and my tenants. I would highly recommend any member of their team.

More like a friend than a real estate agent.

My Unit in which I have lived in for 9 yeas was being sold, so it was time to move on. A lot has changed in the rental market, since I last looked. I am no stranger to moving but in the last 9 years I had settled and the move initially was difficult for me to process, emotionally and with my work schedule. John Ellis one of the principles I believe, would have experienced this many of times and made sure I was supported in the move and checked in on me. He truly helped me in the first four weeks to mobilise myself into action. Michael Hendricks took on the role to find me a new place to live, I had high expectations of what I wanted, and Michael patiently advised me on what would be in my ball park. Michael is very busy in this role, but always took time to talk to me show me places and support me through the application. He came into work on his day off to make sure my application went through and was processed. This was done efficiently and without any roadblocks. Both John and Michael worked well as team, each understanding their role in supporting me to find a better place to live. No pressure no sign of frustration, no pushing, no judgement, Just support. I don’t know Michael and John well at all and I can say that 6 weekend ago I did not know either of them, But i felt treated as a friend not a tenant or customer. They listened, supported and actively helped when the help was needed.
Thank You

Amazing service and in time reply! It is a great experience with with Raine and Horne city living from inspection to finally book in the property. You made the process simple and easy to understand for us, I appreciated your patience and expertise, thanks a lot!

I worked closely with Erin from Raine & Horne city during my year lease. I genuinely consider myself lucky to have worked with such a kind, helpful and professional property manager.

Coming into Australia on a work visa and trying to secure a rental property was not easy. Erin responded promptly to my request and was so kind during the process leading up to signing of the lease. She explained terms and process to me and was never annoyed with any questions I posed to her. I didn't find this to be the case with many rental agencies I had contact with prior to working with Erin. In a really stressful time Erin brought so much calm into my life and most of it by being kind before anything else. Thank you for all your kindness Erin and thank you for helping me find my first home in Sydney & thank you for being an amazing property manager during my lease.

We highly recommend Tyler Morgan and Billy Barber here, they are very reliable and dedicated, with their hard work and guidance, we were able to rent the proper house in a short period of time. Amazing work!

Avoid this agency if you can. Agent lies on your face during inspection and doesn’t even look at you in the eyes, maybe too busy scrolling his phone with fancy car as a wallpaper. On top of that they keep sending you offer even with prices reduced and when you try to talk to them, never reply. There are much better and more understanding agents around!

Quick؜ turnaround and great communication
James did a fabulous job in renting our apartment. It became vacant at pretty short notice. He got it online and open for inspection very quickly and then negotiated a great outcome in tricky circumstances. He stayed in close contact through the whole process. A job very well done.

Top Real Estate Agent in Pyrmont area
Whether you are buying or selling in and around the Pyrmont postcode NSW then Ian McDonald is the best Agent. I wouldn’t look any further as you will be in the best hands to either buy or sell.
This the first time engaging Ian as our selling agent but the third time Ian has assisted us in the Pyrmont area. Having bought 2 properties in Pyrmont where Ian was the selling agent.
Ian has a vast knowledge of the Pyrmont property market.
From guiding you through the right marketing campaign, providing realistic valuations totally aligned to the current market, comparisons to any property and more.
Ian goes above and beyond as your selling agent. His communication is clear, timely and best of all he listens to his clients. Ian’s responds promptly to all communication.
His understanding of the area, including people, places and businesses makes for a seamless sale.
Ian provides regular updates after inspections.
Ian’s marketing campaigns always standout on any platform. This is how we first met when looking for a property to buy in Pyrmont.
It doesn’t matter if you are buying or selling you will feel confident that Ian will provide friendly, personable and direct service.
Ian is the consummate professional but you won’t walk away feeling his persona is like every stereo typical realestate agent. We will let you interpret that comment or image without describing further.
Ian on the other hand is a genuine, trustworthy Realestate agent and a great human being.
Thank you again Ian. We couldn’t be happier.

Great team and were a pleasure to deal with. Their property manager, Erin Hobbs, really went above and beyond to help us out. Could not recommend enough.

My؜ faith in Property Managers is restored
You need to add James Astor to your address book! He proactively offered for us to look at a property, which we then liked and leased. This was following a call where we were asking why we had missed out on a previous property. He gave us advice and returned every phone call and message - even at 930pm! The most incredible service ever!

Great؜ service
James was very professional in managing the advertising and the securing off a suitable Tenant for my apartment at Gladesville. He kept me informed throughout the process. Thankyou James.

Professional guys. I was served well and quick. The property was nice. Lots of willing tenants. Filtered out so quickly. I recommend them if you’re looking for quick and easy services to get a property for yourself.

Professional؜ and speedy service.
We have been dealing with Raine & Horne City Living Pyrmont for many years and their service, communication and follow up is first class. James who has recently leased our unit kept us updated and quickly found an excellent tenant.
We would happily recommend all the team at Raine & Horne City Living Pyrmont.

Matthew͏ is a consummate professional and a pleasure to deal with
I͏ recently sold my house in Pyrmont thanks to Matthew. I found him to be extremely diligent, knowledgeable and thorough. He delivered on what he said he would and he was respectful of my time, my property and my interests. I cannot recommend him enough for those wanting a truly genuine and professional real estate agent who can get results. Thank you Matthew!