Ochre Health Medical Centre Casey

My first experience with Ochre Medical Centre Casey & it won't be the last! The Dr shared detailed information with me that made me feel comfortable about treatment my 9 month old was receiving! We were seen in a timely manner & the reception team we incredibly welcoming & helpful. So thankful!

I like to thank Dr Puneet Goyal for his attention to his patients, after my visit to Ochre health today.
I look forward to the ongoing support & treatment.
Thank you

Excellent service, doctors, nurses, and reception staff. Very clean premises and bathroom facilities. Easy booking system and good Covid practices in place. Highly recommend. Just needs a pharmacy in the complex and you're all set!

We were seen really quickly, the doctor was very thorough. Very glad that my child was bulk billed

The best GP around. Every doctor we have seen listens to our concerns, speaks in a way that is easy to understand and is not condescending and has a range of treatment options ready to present. Reception staff are lovely as well.

Absolutely love Dr Asif! He has been my regular GP for over 3 years and I couldn't imagine going to anyone else. Strongly recommend if you are looking for a great GP Staff have always been great to deal with!

Ochre health Casey is filled with nothing but rude staff and empty words. Nurse Benjamin Jol is rude and condescending to me and my son when getting vaccinated. When i simply tried to discuss this with the practice manager Damian, he was even more rude, barely listened to what i had to say and stated that "that's how the business is" then asked me to leave the leave the practice? Ochre is a poor excuse for a health centre and i suggest no one go to one of these big health chains because they don't care about their patients well-being, all they care about is money.

Took my son in for a vaccination and had Benjamin Jol as the nurse. He was not good with children at all. Didn’t even try to speak to my son. Grabbed and squeezed my sons arm hard and was really forceful. He had an extremely bad attitude and gave me a terrible feeling. I will not be coming back to this practice. If your child is booked in with him, perhaps reconsider.

My son went for 4 month checkup and vaccination. The nurse Benjamin Jol was nothing but rude, pushed my son so harshly to finish panadol and oral vaccine even after he has spit up. This nurse kept making big noise when preparing stuff which scared my son though I had asked him not to. I got NO SORRY from this nurse.

I understand bubs are so young to have control over themselves which make the whole process harder, but people who are working with kids should at least show their professions and patience.

I have been to Casey Medical Centre many times and never had a problem. My son did 6 weeks checkup and immunization here too. Doctors and nurses were all very nice to him, but now these were all ruined. I want to share my experience as a reference to other mums. To Orche Health Casey Medically Centre, people acting as above should not be working as a professional any more.

Some doctors seem quite good, however I have found it very difficult to get follow-up appointments and there is no system in place to fit in acute issues. We had issues with accessing our regular doctor which resulted in my mother being treated with very little respect or empathy by one doctor and the practice manager. As a GP myself I was ashamed at her treatment and won't be returning to this practice!

Lovely staff and awesome doctors! Reception staff are really friendly and helpful and both the doctors I have seen were exceptional. My partner and kids have all changed over to this clinic now too. Thank you for providing such a good service to the community.

Thank you Dr Goyal for looking after my child and wife. You were very professional and courteous. Thanks for everything

Dr Asif is a wonderful doctor - he is professional, knowledgeable and friendly. I cannot speak too highly of him and would give him more than 5 stars if I could.

I'm so happy to have found this surgery, the staff were friendly, the doctors were lovely I saw Dr Antointette. And the fact that they had on site nurses and pathology was so convenient.

We have visited the Ochre Medical Centre twice. Our daughter was seen by Dr. Kate and let me tell you, no Doctor connects with a child as she does. Dr. Kate not only has the required knowledge about her profession but also knows how to guide & support the parents with her patience and communication skills.

Excellent service and very friendly and attentive staff. The nurses are both awesome as are the lovely ladies on reception. The doctors are very helpful and listen to your needs and then respond appropriately. Very impressed with the quality of professionalism and friendliness.