Access Canberra

Came here to get my driving license converted today. No waiting times and everything done in a jiffy- thank you!
Just make sure you bring three forms of ID and a proof of address.

Greeted at the door on the afternoon of 28 Aug, by Jack, who then proceeded to solve all my problems.
Jack is a credit to the organisation and he should be recognised accordingly.

A brilliant experience. Quick, helpful, professional.
Greeted and guided by concierge, zero wait time. Helpful and efficient process.

Katie was very friendly and very helpful awesome service and a great attitude. Was serviced by a horrible male from Tuggeranong. He was rude admins not helpful and very disrespectful and I felt discriminated against. Forgot is name but he was 0 Katie was 10

Got my licence renewal done within 40min when there were more then 20 people waiting, good job.

First time go here for WWVP. I already register on the website first and the staff did document checking fastly. The queue was not long and the staff who check the documents and take the photograph were nice. All finished around 10 minutes.

Had a great experience today, the gentleman helping were quick, knowledgeable and very friendly. I was in and out in under 10mins!

I don’t understand why people hate this place. I was greeted well on entrance and accompanied to fill my details- the young guys at the place made all the difference. Got the rego transferred and was out in 20 mins flat

I would like to thank the lady (didn’t catch her name) at Woden Access for the help and compassion she gave me.
Thank you.

I've been to ACSC Woden several times in the last 6 years and found the staff at the front very helpful and polite. The wait times not to long and the staff attending to my issues informative and efficient.

Went in to swap over a vehicle registration. I was out in under 20 minutes. Both staff that addressed my issue were extremely helpful and polite, making the whole process very easy and less stressful than what I expected.

Very grateful for the excellent staff at this outlet for working with me as I had to transfer my parents rego from NSW to ACT.
Would have been a much more stressful process without their help.
Thanks!

This was my third or fourth time visiting access Canberra since I have moved here. Each tim the staff have been exceptionally helpful and have gone out of their way to make sure that all of my forms are filled out correctly and I have the correct paperwork. NSW could learn a LOT from the employees here.

I went to Access Canberra this week to have my licence renewed and I have nothing but positive things to say about the service. The staff were efficient, friendly, and very professional. I was waiting for about 20 minutes in the queue, but once I actually got inside the office it only took about 5 minutes, and this included a new licence photo. Hats off to the people at Access Canberra - from the woman who served me (Trish) to the guy who was wiping down the chairs after each use (didn't catch his name). They are providing a valuable community service in spite of all the COVID-19 restrictions.

Welcoming, patient and smiling. They sorted out my registration problem quickly and professionally while they kept safe social distancing. I felt so convenient there. Thank you for your service.

It is hard to find The place as it is located on level 1 while coming from the parking right next to the lift. The location on the map I'd wrong. Many counters to serve. Fast service.the person at the main door was good and she guided pretty well with the process. Pleasant experience overall with plates returns.

N S W NEED TO LOOK AT ACCESS CANBERRA EXCELLENT SERVICE ANSWERED ALL MY QUESTIONS WITH NO FUSS AND VERY FRIENDLY

They were very helpful and pleasant. Did not wait more then 10 mins to be seen. Cleaner wiped chairs everytime someone left. Even over the phone before I had a good person.

I went in to transfer from NSW to ACT licence and a big shout out to the staff who were friendly and helpful!

It had a very long queue to get into the entrance with glass doors at front - a further wait of 10 mins will get you the queuing number.
About the female staffer at the reception with purple dye hair, she seemed to be a bit unhelpful and not wanting to solve my issue but then a male young bloke stepped in and solved my issue. I fear if that male bloke hadn't come to my rescue, I'd be sitting back at home waiting for a miracle to happen.