Value Hearing, Perth WA

My wife and I visited Value Hearing Perth recently for our annual hearing review. We have both been wearing hearing aids for many years but have only been with Value Hearing for the past three years. The difference between the level of service we now receive at Value Hearing compared to our two previous hearing aid providers and audiologists has made us realise how lucky we are to now have our hearing cared for by Value Hearing.

Over the past three years our regular audiologist, Raza, has consistently demonstrated the highest level of professionalism. First, finding the hearing aids that were right for us and now, for ensuing that our hearing aids are working efficiently and continuing to meet our expectations. Raza has always been very professional and thorough. At our recent review he took the time to check our hearing and then, to ensure that our hearing aids were adjusted to reflect recent hearing loss. Although this was relatively minor, we both noticed the immediate improvements to our hearing.

After our review was completed, we mentioned that we had both been having great difficulty with the new Oticon Companion app on our mobile phones. Although we both have very different model phones, we were experiencing the same problems – hearing aids disconnecting from the app countless times each day and then not pairing again irrespective of what we tried. The only solution was to switch off and then restart our phone. Obviously this was not a practical solution countless times each day so we simply stopped using the app which denied us access to a number of hearing aid functions.

Raza took considerable time and showed great patience resolving our problems – first upgrading the firmware on our hearing aids and then updating the Oticon Companion apps on our phones to take advantage of the firmware upgrades. Not only did this resolve our problems but also addressed an issue that had been causing us both considerable anxiety. Thank you Raza and thank you Value Hearing. We cannot commend your service highly enough

I have recently purchased new hearing aids (Phonak) and I am amazed at the improved features compared my old ones. Dr Raza recommended them and I appreciate his advice as well as teaching me how to use them. Karmen has always been very helpful whenever I have had any difficulties when using hearing aids. I have no hesitation in recommending Value Hearing, Ardross.

I want to say a big thank you to Valure hearing,
The service quality was truly exceptional, the team is extremely knowledgeable and helpful, Dr Raza Hashimi is such a pleasure to deal with and can’t do enough to help you, from the moment you walk through the door you feel comfortable, thank you so much for giving me hearing again.

I'm a new client with Value Hearing after being referred by a family member. The testing and consultation process is very thorough and comprehensive to ascertain the specific requirements of the individual, this felt comforting. Dr Raza selected and customised my hearing aids for my particular needs. While I waited for my hearing aids to arrive I was provided with a set to loan, which was a nice touch. Friendly, professional and good value for the budget conscious. Carmen always offers refreshments too.

Fantastic, friendly service. I have been going to Value Hearing for over 7 years. I am now onto my second set of hearing aids. Dr Raza Hashim and the team are very thorough and professional. I wouldn’t go anywhere else. Thank you

After many years with another provider, I went to Value Hearing in Ardross … primarily on price. It has been a delight to deal with the staff and particularly with Dr Raza; most personable and very professional. Thank you.

Just wanted to send my sincere thanks to Raza and the team at Ardross. Raza & the reception staff have always provided the highest level of customer service going above and beyond my expectations every time I visit.

I am very happy with the professional help that I have received from Dr Raza at Value Hearing. Always getting the best service and on time. I have been visiting Value Hearing for 8+ years and I have always been looked after with respect and care. The level of care and professional approach from Dr Raza and his team is always very high. I am very happy with my hearing aids that I got from Value Hearing. I would highly recommend Value Hearing to anyone seeking hearing aids or even second opinion.

Approximately an year ago my sister recommended Value Hearing to me for my loss of hearing. Prior to going to VH I was using hearing aids.

The Audiologist at VH throughly checked my hearing loss and recommended new hearing aids. I was an Orticon user changed to Phonak. Both hearing aids were the best available at the time of purchase.

Initially I struggled with Phonak. But with patient adjustments made I am happy with the aids. As for pricing VH gave a quote which was approx $3000 cheaper than anyone else. I used the savings to purchase accessories for the aids. I will recommend VH to anyone with hearing loss without hesitation for professionalism and pricing.

Love Raza at Value Hearing in Ardross always great service and I can hear again I am so happy many thanks

The people working at value hearing are happy and willing to help.
Special when test your hearing and setting up your hearing aids. I am caring conversation a lot easier now. As a carer you need to know what people are saying to you not just gest. So you can help that person needs.

Exceptional Service, would highly recommend Value Hearing Ardross to friends and family. Raza is an amazing audiologist taking his time to make sure I was was fitted with the right type of hearing aid. Thank you

My name Hassan Ali
Just got appointment with Dr. Raza Hashimi today
I am very Happy with the deal and management starting from exceptional customer relations by Karmen till meeting with Dr. Raza.
Very helpful and cooperative, they directly know your needs and requirements.hankyou Value Hearing. I would and do recommend value hearing to anyone with a hearing problem, good service and good price.

I am glad I chose Dr Raza of Value Hearing to do all the tests for my hearing aid. Dr Raza is competent, pleasant and accommodating. His service is superb. You will walk away delighted with his service and his continuing interest in his patient.
We should have more like him in the health and welfare industry.
Thanks Dr Raza.

I have been with Value Hearing for 8yrs. They were the 3rd company I consulted before starting my journey with adapting to hearing aids. I have many audiologists much nearer to home, but what keeps me coming back, is the quality of the service.
Raza is my new audiologist, an absolute whizz with the technology needed for the hearing aids I am using. We have had multiple fine tunings, now everything is just right. Raza is also very patient in explaining the technology aspects that I need to know.
If you want a service provider, that looks at the individual with a holistic approach, not out to promote the latest hearing, but works with your lifestyle and financial needs, then Value Hearing is the place to come.
I plan to stay with Value Hearing for a long time

Once I was in the appointment I was hugely impressed.
Very clear information and educated me well to make a decision. Extremely thorough.
I would even give 5 stars although I had to wait 30 mins from scheduled appt time.

I understand now that I have been there that the attention to client is 100% when you are in the appt and I didn’t feel rushed at all. Very comfortable. I would recommend to everyone needing hearing aids or needing a 2nd opinion.

I have had my aids 11 months now and find I hardly notice I’m wearing them and that I can hear in public places so much better nowadays. 10/10 Dr Raza and his team are brilliant. I would recommend to everyone that isn’t sure if they are hearing 100%.

I have always received honest and reliable service at Value Hearing and highly recommend them. I'm very happy with my hearing aids which is a credit to Raza for his attention to detail and listening to my needs in order to tailor the product.

The hearing test done well with good latest technology to test and adjust the hearing aid and with a friendly respectful good manner.
I certainly keep going back.

I have been a customer of Value Hearing Applecross for over 10 years. I have found their service to be second to none and their after sale service is exceptional.

I have recomended VHA to my friends who are now using them

Keep up the great customer care.

Great service - both efficient and open. With a broad range of products, I felt like I was getting what's best for me, not the closest product available. Prices are realistic and I think represent value for money. Bonus for having Deidi on front desk - with her warm and welcoming nature and memory, I really felt valued as a customer.

Outstanding compassionate service, value for money hearing aids. I had been to other hearing clinics and Value Hearing was so impressive I immediately felt comfortable and stayed with them. I subsequently referred two others (one required hearing aids, the other did not).