The Good Guys

We placed a shoprite order via Goodguys
and found when we went to pick up our items one was out of stock.the staff at Busselton did there very best to accommodate a solution for us and went above and beyond. This sort of customer service is outstanding and we left with all our items very greatful for all there efforts

Very friendly staff, Dave Harvey was extremely patient and helpful, would highly recommend them

Great service and advice, brought my new phones home and plugged them in, everything worked perfectly.

I agree with Leisa McDonald.the guy with black curly hair is super helpful. I think his name is Coen? I had to race in and buy an emergency laptop last weekend. He was "to the point", full of info and made the whole experience easy. He was so informed about tech and also phone plans. He told me a whole lotta stuff about Telstra plans/pricing that I was not aware of. It's rare to find such bright, positive customer service these days and I will definitely seek him out again when we need electrical products. I refuse to shop at Harvey Norman because of their dumb noisy ads. I have hated that guy's annoying voice for 20 years. Good Guys all the way!

Excellent store, utterly fantastic staff member Morgan was a gem! All kinds of useful and unexpected odds and ends in there, not just big ticket white goods.

It is really worth spending time browsing!

No explanation needed. These guys are always happy to help there customers with anything they need.

I had an experience with a faulty portable air conditioner. The team at The Good Guys Busselton were SO helpful in resolving it. We live a long way from the store, and I called ahead and they had everything sorted out when I got there. Turns out the replacement unit was faulty too, so it was a no fuss change to a new brand, which works beautifully.
Can't thank the team enough for their customer service excellence. I would highly recommend The Good Guys Busselton!

Good Guys owned by Lisa English in Busselton is one of my favourite places to shop. Today Kim helped me out with a temperamental product I bought there ages ago. After checking it over for 10 minutes she diagnosed the problem was a new battery needed! Thanks Good Guys again! Saved me buying a new vacuum!

We've purchased most of our major appliances from The Good Guys in Busselton, they have always had excellent sales and after sales service.

Super service. My husband & I were tasked with collecting a washing machine mum had picked out earlier. Went in, they had the name & product on hand, we were given the invoice for the washing machine by the friendly staff member & went round the back for collection. The guy at the pick up point couldn’t have been more helpful, lifting the unit & advising us how to transport safely. A great store experience, highly recommend the team here.

Lisa and the team allways go above and beyond to make you feel welcome and give you a great price

The staff here are great, no bloody upsell, just good helpful service. Good Prices and they will do a deal.

Customer service!

Is an important part of business
How about try and do some and People won't just walk out disappointed

Locally owned; good range of products; well trained staff & willing to offer deals. Repeat customer

Great friendly team and manager, and very helpful when we had warranty issues which were not GG fault, we will buy from GG Busselton again!

Bought a coffee machine off them over the phone and they were extremely helpful - gave me a discount (without me asking) and helped with the paperwork for the courier (who wasn't quite so organised). Would definitely deal with them again.

Picked up my misses a present walked in and a staff member was quick to help witch is always good even knocked a bit off the price (Never be afraid to ask for a discount you'll be surprised) thanks guys

Very happy with the price, efficiency and helpfulness of the Busselton store. Joe made our lives a whole lot easier and we’re very grateful!

Watch out for David he is there to rip you off. Upselling is one thing, but insisting the customer NEEDS items that they do not, is blatant dishonesty. Do not bother with the 'so called' Good Guys, you'll be very disheartened if you do.

Have just purchased SAMSUNG GALAXY TABLET S2 64 GB & as previously experienced at this store, again I am very happy with the sales person. Explained the item to me in a language I could understand (I am retired). Thank you - again this is why we come to this store 1st to enquire re a purchase & 99% of the times we leave with the purchased product!