Stirling Lakes Medical Centre

Very friendly, caring, knowledgeable and kind.
Presented options. Included me in process of decision making. Great results.

The receptionists are always helpful, accountable and friendly. I've seen 3 different GPs in this practice and they have all been great.

As always, the front staff and doctor are respectful, pleasant and efficient. I've been going the Stirling Lakes Medical for years and it's always the same. Thankyou all.

Paige was extremely helpful and wonderful to deal with and went above and beyond in helping our family today. Dr Chew is an excellent Doctor and I highly recommend this practice to everyone.

Great staff, with one of the best doctors in Perth - Dr John Joyce, a man with integrity, compassion and a passion for his work!

I've been coming here for ages and been seeing the same doctor for about 20 years. Thorough, professional and friendly team.

I had the most pleasant, helpful experience by phone with an informative receptionist. Really beautiful phone manner and I'm so grateful and pleased. Thank you for beautiful phone service despite your busy desk. Such professional representation of your medical practice.

Always a great experience and this Medical Centre. Sometimes we might have to wait but that's ok other people get sick too!

I can't fault the level of professionalism, care and great service provided by the team at Stirling Lakes Medical Centre. The reception staff are extremely helpful, organized, friendly and attentive regardless as to how busy they are. Dr Manasseh is thorough and comprehensive in her care providing confidence and clarity during each visit. Thank you sincerely for providing a warm and genuine environment teamed with exceptional medical care.

My experience at Stirling Lakes Medical Centre has been extremely positive. The front reception staff are always very friendly and my doctor, Dr Manasseh, has been fantastic. She is always extremely thorough in her evaluation and takes the time to 'really' listen to what I am saying and is extremely empathetic. Exactly what you want in a doctor and a practice.

I take my elderly Mum there and have found that her Dr Adams is very professional and the receptionists are lovely.

Dear Dr Coopes and all staff members,
Thanks for taking care of our health needs. Truly appreciate it.
Yours sincerely,
Jackie and Aaron Seymour,
Evan Eble.

Dr. Phillipa Adams - I'm so thankFul that SHE is my. GP. In every way she is the perfect professional - compassionate and with results.

Totally professional, caring and helpfull. I have never had a bad experience with a Dr or phlobotomist.

I was transferred over to Stirling Lakes Medical Centre from Odin Rd Medical when the two practices amalgamated. Despite it being further away from my home, I was happy to follow my GP to Stirling Lakes Medical, but was rather apprehensive about the less-than-positive (and some scathing) reviews of the doctors, reception staff and practice management of Stirling Lakes Medical, and was prepared to be disappointed and potentially have to move elsewhere.

To my surprise (and relief!), I have been very happy with my enforced move. Stirling Lakes Medical's waiting room is large, clean, bright and airy with comfortable chairs, and is never really crowded. Patients seem to flow through very quickly. There is a Clinipath pathology collection centre in the far corner which is really convenient for having blood samples taken on the spot. The treatment room where I had my COVID vaccinations and a recent ECG is similarly clean, bright, and well equipped, and staffed by helpful and knowledgeable nurses and trainees. The much-maligned reception staff are always busy and the phone never seems to stop ringing, but I've always found them to be polite and efficient, in particular the ever-helpful Gordana who has stepped in a few times to contact my GP on her days away from the practice to get an urgent referral for me or to email me test results in my GP's absence. She always goes the extra mile. Thanks, Gordana!

For the tech-savvy, the online booking portal is great. You can make and cancel your appointments online at any time of the day or night, so no need to phone the practice and add to the load of the over-worked reception staff. Give it a try - it's so easy to use. Stirling Lakes Medical is also in a great location adjacent to the Roselea shopping centre and opposite Waldecks, so it's easy to combine your trip to your doctor with picking up the groceries or a new plant for the garden.

So, all up, the move to this practice has been a positive one although I have further to drive now to see my GP. Yes, as part of a large medical group, IPN, it is a different culture, especially compared to that of the small doctor-owned Odin Rd Medical, but there are some definite advantages to being in a larger practice, such as Clinipath on site and enhanced facilities. Be grateful, people - I've been to far worse!

Just rang to cancel appointment the lovely lady that answered the phone she would have to be the nicest receptionist there, some are rude

The staff are friendly and welcoming - a very good atmosphere. And Dr Manasseh was very nice and attentive.
A good experience!

The one horrible receptionist is no longer there! Now I feel they're actually trying to help you feel better. Dr. Coopes looked after us well. Thank you!

Rude receptionists. I love how long you have to wait to see a doctor even though you’ve booked an appt but when you’re 5-10 mins late they’ll refuse to see you.

Odin Road medical/reception staff are lovely but the remaining reception staff are a disgrace to society. I never witnessed such rude and uncaring humans. It is a shame that Odin merged with such an unorganised and disrespectful business.