Stirling Central Medical Group

When u have an appointment you never see the dr when is your time
Not happy patients at all.

This medical centre is absolutely disgusting. Soon as I walked into Reddy room she had a real attitude towards me, I was told by DR Shweta Reddy that she couldn’t do a Pap test due to my autism child crying and he had to get his vaccination done also, no Pap test or vaccination done due to her ignorance, Will never return!

I don’t normally write a review but this got to be the worst clinic I have ever been to! Doctor Ishak kept me waiting for 2 hours while I have a baby crying! Another day, I was waiting for him for 1+ hours and he went to “meeting”! I also waiting almost 2 hours and the clinic pathology closed and was unable to do blood test! Its Absolutely the worst idea coming here and it’s like 9th vist! If you want to go to this clinic make sure you have plenty of time to spare and you have no baby who crying!

Dr. Katie Smith is an excellent GP who always takes the time to listen to me and doesn't rush me out the door. Very easy to talk to and always provides the best care with little wait time for appointments!:)

I regret taking my baby boy to this place, I had a bad experience with Dr Ishak. I don't think that man cares for your baby's health during the circumcision & healing process from our experience. First he pushes us to go home after 30 minutes instead of their advised 1 hour observation after circumcision without checking the baby's progress even after we tell him that the nurse asked us to wait for her to come and check the baby. Then 10 minutes later while on our way back home the nurse calls looking for us (meaning Ishak didn't even care to let the nurse know that he sent us home.
Then 1 week later we go in for a review but Dr Ishak doesn't even spend 5 seconds checking the baby or even allow us to show him the little concerns we've got. Why ask us to go for the review then?
Good experience with the Nurse & the reception ladies though.

I personally have the best experiences and am lucky to find doctor Ramin Ourangui and Katie Smith.
Both very helpful. Dr Ramin is the best physician I ever had full of empathy and understanding.
Reception ladies are prompt polite and efficient.

We have been with the clinic for over 4 yrs, i have Never Heard any Staff be rude to Anyone, appointment are only late when they have Emergency to attend to and being a Busy clinic it often happens but its only right Emergency gets attended to first

Hey Guys,

Today 26/10/2022, I had a disappointing booking in "Stirling Central Medical Group''. I had an appointment at 9 am and was sitting empty Medical Center over 45 min and nobody called my name to visit GP.

It took an hour to see the GP and also for the last 10 visits, I had the same issue, I had to waite minimum 1 hour to be served. (Waiting and Wasting my time).

My point is, This medical center has a Poor Management and DO NOT CARE about paitents time at all.

I personally appriciate all doctors and nurses for the awesome services.

Seriously, For the better customer / paitents satisfiction, The managment needs to resolve this problem.

I waited 1 hour with my kids to see a doctor, not my problem the doctor is running late.
Very hard to keep kids waiting for an hour.
Need to be more accurate on time just like when u need this from patients.

Had an appointment with their new doctor today, Dr Reddy.
One of the best treatments I received from a doctor.

Unfriendly receptionist, incompetent staff. Cancelled appointments without rescheduling. Lost medication, more waiting for chemist to get medication so that patient can have a depo thats 4 days late. What more can i say!

Dr Hans is very good and thorough. He saved my daughter's life. Went in with few symptoms and he sent us to hospital with a letter.
My daughter had an operation that night. I'm forever greatful.
Still greatful few years on. He does everything by the book. Even my papsmears. He makes me few comfortable and is very gentle and talks me through about what is happening.

I made an appt at this surgery to see one of the doctors there.they now charge $ for the appointment and you get some back from Medicare.i was given a prescription for my condition and was told to get a test done.a week later I went to the same surgery to get the test done at clinipath.waited nearly 2 hours as there was 4 people in front lol I'd also fasted as I wasn't allowed anything to eat or drink.that's what I was told from the GP. Then when I finally got in to have the test done I was told it cannot be done because of the meds I'd been prescribed.apparently I couldn't have them for 7 days prior to the test been done.that bit I wasn't told.makes you wonder and why I paid and it was my day off.never again

COVID clinic - reception staff unfriendly and unhelpful. 45 mins behind for “first appointment”.
When patient asked about the delay to receptionist the Dr interjected and said “please don’t be rude to my staff! ” I heard the patient - who was not rude and merely asked a question! Wow! The clinic was a mess and staff seemed flustered and unaware. Walk-ins being seen prior to bookings. No social distancing in seating as they were so over-booked in waiting area. Disorganised. Now one hour behind & still waiting…

Absolute joke of a medical centre. Rude and incompetent. Don’t go there unless you’re due for a laugh.

Was lucky enough to find Dr Katie Smith and now even though I have moved houses I still make the trip to see her. She takes the time to understand what you are going through and does not rush you out.

As a full-time worker, if I'm sick on a Monday or Friday, my workplace requires a Dr's cert. When I call up at 8.30 on the dot I'm told by a very unhappy receptionist, there's no appointments available for sometimes 2-3 days, it means I don't get paid.
Why can't you keep 10-12 appointments for those who ring up and require medical attention on the day so we can be seen? It seems an easy thing to do yes?

Dr Ishak was incredible and supportive. A really lovely and knowledgable doctor. Would reccomend

Booked my covid jab 6 weeks ago. Only to be told the day before my appointment. They don't take new patients. Why wouldn't they mention that at the time of making appointment? Extremely poor Service.

I think today was Dr Katie Smiths first day on the job. I called and made an appointment with her for the following day. I told her my symptoms (fever, dizziness, vomiting etc) she said to call 10 minutes before my appointment from my car. When I called, the receptionist announced it had been booked as a telephone consult. I said that wouldn't be very helpful as she wouldn't even be able to take my temperature. She permitted me to enter and then said she couldn't see me until I had been Covid tested. I don't know why I wasn't told this when I made the booking.
She handed me a clinipath form and I asked if I should make an appointment for the following day when I got my result. She said it was her day off.
Once I left the clinic, the receptionist called to inform me that the doctor had made the clinipath form out in another person's name and I should disregard it.
Disgraceful.