Segafredo Zanetti Perth

Great service friendly staff. Had the coffee grinder I wanted in stock so that's a bonus. Highly recommend

I booked my machine in for it's service, as I have done previously, the team were friendly, helpful and efficient, as usual. The service is always excellent at Segafredo Zanetti Perth and we will continue to purchase our coffee and service our machine through them and will also purchase our next machine from them, with their advice.

Always good service by staff who actually care about the customers.
I've been a customer of SEGAFREDO for some 24 years. I know there are many other coffee houses around closer than you, but for me the extra ks I travel are worth the effort Just for that first sip in the mornings.
Keep up the good work.

Your coffee mate ROB

We are very happy with the service and advice received from Gianni at Segafredo in North Perth. Gianni was helpful, listened to what we needed for our guesthouse, and once we settled on a machine made sure that it was all set up to our cup sizes and preferences. Very good experience and easy to deal with. Our guests are enjoying the upgraded coffee experience and so far we are very happy with the Dr Coffee machine.

Took the old girl in for her first service in 10 years and was very impressed with the customer service, reasonable price and she was ready for collection the following day! Highly recommend this company.

The worst company to deal with who going to charge without providing correct services. Technician would do something but company will charge for extra things as I got charge $288 for a $0.50 ring. Hahahahahha

So so so bad

This was great experience. Really friendly, helpful staff, a good machine and a good price.

Friendly and helpful at reception and met projected time frame. No surprises on completion of job and were very understanding when I couldn't collect my machine for a couple of days. Provided good advice when I made a follow up 'phone call

Took our coffee machine to get serviced here due to an intermittent fault. Several hundred $$ later I got machine back and still had the same fault. Have been living with it since, until taking it to another service shop and they’ve fixed the fault immediately. Interestingly with an old part that was claimed to have been changed by SZ. Not happy!

Such great, friendly service.

I am very happy with the Gaggia Classic espresso maker.

I bought an espresso machine from segafredo. They price match other Australia retailers and even lets me choose the colour I wanted. The price match request system is very easy to use, communication extremely quick, within days my espresso machine arrives at my door. Very happy customer.

Very friendly and fast service. I would have liked a communication that the machine had been repaired rather than having to ring up to find out progress.

Ease in ordering and goods arrived at reasonable time. Free delivery gave me additional reason to purchase from Segafredo

Great prices great service and very prompt delivery times. Mmmm cant wait to taste the coffee.

Excellent service. Very knowledgeable and helpful staff. Coffee machine and coffee experts:)

Very friendly and knowledgeable staff. The store is well stocked too! Delicious coffee and chai tea!

Great service, knowledgeable and not pushy. Purchased Espresso Machine from them, very happy with advice and guidance. Always good to buy local.

Took our coffee machine in for a service. Did not get the $800+ worth of repairs done. Machine then exploded in steam and shorted the electrics after it was put back together - something it had never done in 7 years of use. Alan took zero accountability and there was no offer to look at what had occurred. Just said that we chose not to get the repairs done and that "sometimes parts can be damaged when it's put back together". Thanks for breaking our machine.

Great advice, excellent customer service, took the time to show us how the machine works and even demonstrated making an espresso with the machine (we even got to drink it-bonus!)

Best coffee, especially when enjoyed black. Dont need to dilute it with half a litre of milk fo it to taste good.