RAC Auto Services Perth City

I broke down on the freeway. The tow truck arrived within 20 minutes and towed me home. RAC turned up at the house within 30 minutes. Cannot fault the service.

My car was serviced in timely manner. I liked that they kept me informed during the day about what work was required and the cost so there were no surprises when I picked the car up. The price was very reasonable with my member discount. Great work!

My hubcap fell off after I had new tyres put on (they were quite difficult to put back on correctly) and was lost, and they arranged for replacement without charge. Great customer service.

I know my car is in good hands. I'm so pleased I took my brother's advice to go there. Great staff who are friendly helpful and competent.

A1 Last car a 4WD went top to bottom of the West and down the Middle of Oz.
New/ old car also priced less as second quote and off on the road again, thank you.

Lazy workmanship at a premium price. Replaced the alternator and left the turbo hose loosely attached afterwards (popped off within a couple of days).

They told me my relatively new cars shock obsorber was gone spoke with a friend mechanics who said they should have wiped the oil off of it and to check it soi did 3 months latter bone dry saved 700 bucks just by wiping it dry.l will never go back.

Great staff who are friendly helpful and competent. I know my car is in good hands. I'm so pleased I took my brother's advice to go there.

Earlier this year I brought my car in for an annual service and besides from losing my booking even though I had an email confirmation, the icing on the cake is the quote I received to replace the rear break drums for over $800. Decided to get a second opinion from the car manufacturer who gave me a much lower quote and then after checking my car informed me my car is absolutely fine and does not require any repairs. Never trusting RAC ever again.

Very honest people and service. Very good communication. They did drive test to double check everything.
Everything was done without delay.

The team were very helpful. My car was serviced in timely manner. I liked that they kept me informed during the day about what work was required and the cost so there were no surprises when I picked the car up. The price was very reasonable with my member discount. Great work!

Worst experience EVER.
WASTE of money, time and energy.
The garage quote the damage 750$ meanwhile other garage only 300$. Fortunately we checked on internet and called other car services.
So as the RAC member it's how the treat me! It's not respectful at all.
Then we had to move our car to an other garage after fighting with the call center that gave us 10km free to move our car, we had to pay 80$.
80$ WASTED and 2 days of calling and researching.
I hope the RAC will contact me to refund me, because it's really an unacceptable situation and I am willing to spread the words to everyone.

I had to drop in after work without an appointment because I had a flat tire. I needed the tire swapped out on the spot as the car was not in a drive-able condition. Mario went above and beyond in helping me out even though they did not have a spare tire at the workshop. He called around to another local workshop and drove there personally to pick up the tire for me and changed it out without any fuss.

Thanks so much again, Mario for your help!

Efficient friendly staff and on time with the completion of work on the vehicle.
Returned vehicle always clean. Prices are reasonable.

Thank you Service Writers - Paul and Mario. Honest service. Keeps my 2004 Toyota running reliably. Happy to have a mechanic I can trust. Know my car will run safely on local errands or long trips.

Amazing service and wonderful staff. Came in no wait time got what I was after quick and effortlessly

My car broke down and I got the RAC down to see what was wrong with it. They suggested I get a tow to the RAC mechanics to see what was wrong, they came back with a problem and it cost 977 to fix. Fair enough. But when I got the car back there seemed to something still wrong with the vehicle as it lacked power when accelerating. There was also what sounded like a noise being generated from when I accelerated. I though this would come to the attention of mechanics when fixing a car because they’re the professionals. Yet they didn’t fix it for some reason as the car was in for all problems to be fixed.

Also when picking the car up, attitude from the woman was unnecessary. Go get some customer service training and a sense of professionalism.

I went with RAC as I was able to use the members discount, but the service was pretty poor. They fitted my tires but their machinery was down and so I couldn't get an alignment. I was quoted 2 hours, they rang after 3hrs to tell me they might not be able to do my alignment, and then when I didn't hear from them again I went to pick up my car to be told they couldn't do the alignment after all (having had the car now for 5 hours). Not their fault of course, these things happen, but I wasn't called to confirm it wasn't happening and that I could collect, and I wasn't given much of a sollution regarding an alignment as they were closed the next day (but I did get quite a bit of attitude from the woman on reception). I was able to drop the car off at Kmart and they fit me in that afternoon and service was amazing. I'll be using Kmart next time, discount or not.

Destroyed my rear brake rotors and claimed that they were too thin to machine, likely for me independent mechanic measured it prior to RAC service. In result tried to sell me new rotors instead of admitting their fault and at the same time offered me rotors $120 more expensive than nearest auto store. I obviously refused to accept such a “generous” deal. So, instead of changing brakes and machine rotors, I am facing more expensive job which I am going to do elsewhere. BEWARE of machined rotors by RAC

The RAC charged me extra on my service to find the fault on my heater/ac and gave me the wrong information. They said it needed a new motor for the fan wich would cost me $430, - (it’s only 4 screws and in store it cost $120, -) so checked it out myself and that was not the problem. The problem seems to be electrical or with the switch. Very onprofessional, will not go here again.