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Prestige Honda

Address 176 Leach Hwy, Melville WA, Australia
Phone +61 8 9317 5700
Hours
Monday08:30-17:30
Tuesday08:30-17:30
Wednesday08:30-20:00
Thursday08:30-17:30
Friday08:30-17:30
Saturday08:30-13:00
Website www.honda.com.au/honda-centre/prestige-honda
Categories Honda Dealer, Auto Machine Shop, Auto Repair Shop, Car Dealer, Used Car Dealer
Rating 4 77 reviews
Nearest branches
Mandurah Honda Car Service Mandurah — 140 Pinjarra Rd, Mandurah WA
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Prestige Honda reviews

77
Sort by: date highest rated lowest rated most helpful
Dilshod
07 January 2024 6:24

We came for a test drive and to find out more about Honda CR-V range. Andrew was very professional, polite and answered all our questions. Thank you Andrew!

Lawrence
08 October 2023 12:39

Very happy with the service provided by salesman Andreas Husin. Highly recommended dealership to get a new car!

M H
24 September 2023 9:56

Very disappointing - I just got my car back from having drivers door actuator and door handle cable fitted. (I refused to go to Honda North after being over charged for resetting my clock) I wanted 'Honda professionals' to do this work - the head mechanic insisted that I take the car without the car door being properly fixed. The door handle, new cable didn't open the door - his logic was there was another part which must be broken inside the door, and the issue was not their problem. I argued the logic and he was forced to double check his work - the door handle cable was not fitted correctly. Mistakes can happen to anyone, but they where soo quick to dismiss my simple logic - left me with a very bad feeling - Ill not go back there after that.

Dibacad
08 September 2023 10:18

Worse customer services ever, especially sales used car and the manager on that section, he is unpolite and doesn't have any knowledge of customer service at all, never back again.

Lanae
07 September 2023 12:14

I bought a second hand Accord from a local dealership, that unbeknownst to me, had a lot of issues. I tried everywhere and couldn't find anyone that could fix my car, so took it to Presrige Honda. They quoted me and encouraged me to ring around to find a better price which was shocking that a business would suggest finding alternative repairers for my own security. I decided to go ahead with Prestige Honda and they had my car back on the road very quickly. I conversed mainly with Allan and he delivered incredible transparency throughout the entire process. I'm very grateful for their help through a stressful time and can happily say that my car is good as new.

Noeleen
06 September 2023 9:17

Andreas is a very pleasant, knowledgeable salesman and very easy to deal with. He was very thorough in explaining the features of our new car. Would recommend him to anyone wishing to purchase a new car. Thank you Andreas.

Ash
30 August 2023 17:09

Very dependable. Friendly and helpful staff, reasonable rates and always excellent service. Dan- top bloke, very professional as well as helpful. Highly recommend.

raman
18 August 2023 16:54

We went for Honda odyssey car service.
The showroom is very well organized and clean.
Great customer service
Recommend this place

Niamh
10 August 2023 12:00

We recently had the experience of working with Bailey Long at Prestige Honda, and I must say that our experience was outstanding. From start to finish, he went above and beyond to ensure we had the perfect car and had a smooth buying process.

He was extremely well-informed about the car models we were interested in and their features, and took the time to explain everything in a clear and concise manner. He patiently answered all of all questions and addressed all our concerns, making us feel completely confident in our decision.

Additionally, Bailey was incredibly respectful and not once pressured us into making a purchase. He understood that buying a car is a significant investment and wanted to ensure we made the right choice for our family. He gave us his undivided attention and allowed ample time to test drive the vehicles we were interested in. He made this experience fun and exciting for our kids and understood our time was valuable so made sure everything ran smoothly and we’re hanging around unnecessarily.

Bailey was highly professional and responsive throughout the entire buying process. He promptly returned calls, texts and emails, and consistently kept us updated on the status of our purchase. His attention to detail and organizational skills made the paperwork and financing process seamless and hassle-free.

We highly recommend Bailey Long to anyone in search of a new car. His expertise, professionalism, and dedication to customer satisfaction truly set him apart. We are extremely satisfied with my purchase, and have Bailey to thank for making the entire experience enjoyable and stress-free.

Greg
27 March 2023 5:24

Happy with my first service here today - especially the excellent detailing of my car included in the service.

Kenneth
16 February 2023 2:13

WOW.just WOW.collected my car back from service today, half way driving home I heard a loud bang and followed by dragging noise non-stop, thought the engine blew up! Stopped and had a look engine is ok but found out the under tray was dragging on the road surface, apparently after they forgot to plug back the pins, only one is intact, had to drive like this, dragging the under tray on the road all the way home, would you believe it? Called they on road side they told me to drive back yeah right, they just had to send someone to my home tomorrow 9: 00am to get the tray fixed as we need the car for work!

Jason
22 December 2022 16:35

Awesome service by Andreas.
He understood that we needed a car as soon as possible, and he did everything in his power to make that happen.
He is attentive to our service, even after the purchase of the car.
If anyone is interested for a new Honda, we recommend Andreas.

lukeydukeful
13 December 2022 3:53

The best experience I have had buying a used vehicle, honesty and integrity from a salesman is something very rare in today's environment! Drew went above and beyond and looked after me like an old friend.
A very refreshing experience dealing with Prestige Honda, I bought my Border Collie (Denver) with me and Drew even made sure he had a bowl of fresh water in his office for him. A brilliant company to do business with! I can GENUINELY recommend Prestige Honda, oh and ask for Drew if you really want a fantastic experience - great guy working with a terrific company!

Russell
06 December 2022 14:00

Big rip off on service, got the same work done for under half the price they quoted at an independent mechanic down the road. DO NOT TRUST!

Adrian
01 October 2022 3:47

Thank you so much to both Rob and Drew from the secondhand sales team. Purchased second-hand car with no issues! You guys definitely deserve more than 5 stars for not just knowledge about cars, but also for your customer service. Super friendly guys and helpful for every questions we asked. Can't recommend enough to see these guys. Thank you both!

Shantha
09 September 2022 14:28

Shocking service! Booked for an usual yearly service and the tax invoice has indicated along with all other description of the tasks carried out 'Inspected tyre condition & rotate tyres'. Person at the counter showed the mechanics report which indicated that all 4 tyres are 4" and requires replacement soon. Trully shocked to receive such a report when only 3 weeks ago I have replaced all 4 tyres at Bridgestone! Notified the person this and all he did was to go and check the tyres and agreed that it was a wrong report. The credibility of the report and all the tasks they have done has become questionable. Will never go back there again!

salina
31 August 2022 10:05

Very dodgy and dishonest dealer. I bought a civic 6 months ago and when it took it for servicing they said I need to pay 300 extra on top my regular servicing as some parts needs changing. The car was semi new only done 24k and I was told that the first services would be very minimum as all parts have been checked and nothing needs changing. This dealer shouldn’t be trusted at all. Now I am stuck and have to pay whatever they want.

anshuman
15 July 2022 6:25

I recently bought a Honda CRV and specifically bought it from Adreas
Husin. I have been searching for a few different cars during the
period and there were other salesman but no one I have come across
like Andreas. He is someone who really knows about the car he sells.
Even demonstrated most of the features to me during my test drive. I
am not sure how many salesman can even list out half the features of a
car without looking at a brochure. He also wasn't pushy and very
polite during the whole car buying process. He really does care about
his customer, even after the sale. I still see him around today.
Thanks so much Andreas.

Ernie
07 July 2022 10:26

Never again at Prestige Honda Car Service at Melville. Ripped off every time I have my car serviced there. Twice that was not done properly. One time the airbags were left open and I let it pass. This recent one, break pads were not noticed that it was due for replacement despite me asking them if it was okay since the last service from Bridgestone, it was suggested that it would be due for change on my next service. Instead, Prestige Honda Melville recommended something to be carried out that cost me $800+ in total. Not even after a month after this service, I had the break pads replaced. Another incident, I ordered silver spoiler but provided me with red one. Just had it repainted with silver.
My fault that I went back there again despite the traumatic incidents. I should have learned my lessons. NEVER AGAIN.
Praying for them to be honest enough to their customers, have the integrity and be genuine with their dealings.

hana
02 March 2022 13:17

I really recommend Andreas. Professional, friendly, explains the car’s feature well, upfront about cost and honest. Thank you Andreas.

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