Nicholson Road Medical Group

I love this place️My GP is always understanding and make you feel cared for. I never had bad experience here

Dr. Gopal Sankaran was excellent - listened to me and my problems and explained everything clearly. Thank you for your time!

I have been seeing Dr Wai for more than 4 year. He is such a caring and the most passionate GP I have ever met. If you want to see a GP who is never in rush, but gives you time to listen your concern, he is the one.

Missed 1 appointment because of an emergency, talked to reception and said they were going to talk to management to waive it. Got a call from the practise manager after 7 months and being rude about not having paid it. I have been going there at that period and was not mentioned to me

The doctor I visited was really good. Checked and explained everything clearly. But the Asian receptionist was very rude and she was complaining and nonstop chatting with other receptionist the whole time since I walked in. Manager need to reconsider if this person is suitable for this job.

Dr Nicole is great. Very professional and knowledgable. Thank you Nicholson Road Medical Group.

Dr Wei has always been a sub standard unsupportive doctor. I would not recommend for anything not for a script, referral, medical statement or even my child left choking in reception for half an hour.he is A TOTAL DISGRACE. This is Australia not china where kids are left dying on the pavement as people walk by. I told the receptionist that my child had something stuck in his throat she called Dr Wei and told him this yet they told us to take a seat. My child continued to choke, after not being seen 30 mins later I had no choice but to rush him to the emergency department. I SERIOUSLY DO NOT RECOMMEND ESPECIALLY FOR CHILDREN

Was late by 11 min due to traffic and receptionist arrogantly asked me for $35 misappointment fee. She said she sent SMS and phoned me before. Checked the phone, no SMS and rang 3 seconds and disconnected. Been here many many times and never been called on time, always have to wait at least 20 min to see the GP. Very poor approach by receptionist, and you can waste your time, but they can't. Wost customer services I have ever seen.

All of the doctors myself and family have seen have been amazing - every time. My son was treated quickly and with utmost care - as was way worse than we thought. Quickly did ecg and monitored him with doctor checking on him several times between appointments. Doctors and nurses very professional and caring and I can't recommend them highly enough

Extremely disappointed. Wait for more than hour. First in the, the last one got called. Even someone arrived half hour late. Reception just cant explain why is this happening. First time visit also last time visit

Friendly staff and the doc's are very caring they check every little detail and have helped my family a lot!

Unbelievable.meant to open at 8.00 am and there are people waiting for fasting blood checks and place is still close at 8.10!

Genuine, caring doctors, that do their best to help you and to make you feel better. Left the practice feeling supported, listened too and calm.

Rude practice manager. Receptionist are always rude and love to lecture you on how their job goes but not doing it themselves, one of them just called me, she didn’t know what she was doing and she just hung up on me (SHAME ON HER) AND IM NOT EVEN WITH THEM ANYMOREEEEEEEEE

Would not recommend it even to my enemy, please please please go elsewhere!

Rude practice manager. Judgemental for a doctors office. Not very understanding or compassionate.
Would not recommend, go elsewhere!

The doctors are lovely, receptionists on the other hand are always very rude, i get hung up on all the time for no reason.

Dr Nicole was of very little assistance during my consult. She didn't listen to my symptoms and gave me incorrect information. I will not be returning to this practice in the future. Don't expect good comprehension if you are an English speaker.

We will never return to this joke of a medical group.

After experiencing their rude incompetent service from both reception and doctors. We are more than happy to pay our former non bulk billing medical group to receive respect and good customer service when visiting our GP.

When you're feeling unwell, you want to be looked after and treated with care.

This place didn't meet those basic needs for our family.

This place is always running super late. I had my appointment an hour back and I and I am still in the waiting area. This is not the first time this has happened. They doctors always keep patients waiting for so long. The reception staff are very nice.

Very busy but well organised practice. They always respect the patient's confidentiality and safety. Impressive.