Kelvale Medical Group

Your experience of this practice will depend entirely on which doctor you manage to book. There are two or three decent ones (Blaxell being among the best). Several mediocre ones.and one or two real stinkers. Medicare rebate is done on the spot and they do bulk bill for certain things (kids).

Admin and nursing staff are all excellent. Most doctors are great also. Experienced podiatrist and excellent Pathology. All good things come to those who wait.come prepared to wait, its worth it for the exceptional care.

Reception staff are terribly disinterested and appear unable to smile. First I was told I needed to wait whilst the staff transferred information from the form I filled in to the computer, as it was my 'job' to take the paperwork into the doctor. Not sure why it was my responsibility, or why they could not have brought it to me when it was done, but I suppose asking someone with a back injury to wait amused the staff.
After a half an hour wait, I decided to leave. I went to the front desk to say I wanted to rebook the appointment. I was just stared at. No apology, no attempt to rebook the appointment, no smile - no words. Nothing. If the reception staff are that rude, how compassionate can the doctors be? I don't know. They weren't interested in me at all.

I've been a patient at Kelvale for over 30 years and I've been VERY HAPPY. I usually see Dr. Jane Potter and cannot fault her. She's a genuinely caring human being.

Reception staff were lovely but choose your doctor carefully felt very judged and an hour and a half wait is ridiculous for a five minute consultation!

Pick your doctor carefully
Most of the doctors are lovely
However 2 of the males doctors would have to be the most unfriendly and arrogant doctors I have ever been too
Stay away from dr thonell and dr burton
Worst bedside manner I have ever come across.

Wouldn't recommend this place!
Spoke with 2 receptionists (women) and both have bad attitudes!
1 of them didn't no what a lipoma was, trying to make me feel stupid! While laughing, very unprofessional!
Booked a consultation to have a lipoma removed and recommended me to a doctor who doesn't even surgically remove Lipomas.
Referring me to dr Robert perry, who had no consideration and felt like I was just a number.waste of money and time!

Always have been really good, very thorough and although sometimes there is a wait it is always worth it, I have been going to this surgery for 20 + years. That should say everything.

GET YOUR AVIATION MEDICAL DONE HERE!

I had my Class 1 Renewed by Dr Perry.

I was impressed with every aspect of my experience at Kelvale.

Friendly staff, efficient, and most importantly to me, very very accommodating. Although I had booked well in advance, a roster change forced me to reschedule and Kelvale made it very easy with their online booking system and confirmation SMS/email.

Thank you, i’ll be back next year!

I found Kelvale a few years ago and have never looked back.a fantastic caring and professional family clinic. I feel very secure in the fact they know my history and always keep a check on any health issues I have. I love the fact that they are an all in one clinic with a treatment room staffed with really lovely and caring nurses. A podiatrist/Dietitian and pathology. I find it so handy that they are open everyday and if needed I can phone for advise after-hours. The staff are fantastic. Welcomed with a smile at the front desk and treated by professional and caring Doctors and nurses. Fantastic work guys you show other clinics how its done.

Have been using this practice for years. My whole family has been seen by the nurses and doctors here and I wouldn't go anywhere else. Everyone from the front desk staff to the doctors themselves should be commended. They offer sincere, personalised care and always make time for us.

I have been attending this centre for years and could not recommend a better bunch of professionals.i can ring and manage to get an appointment pretty well straight away and don't usually wait longer than 20 mins. Dr Lim and Dr Sri are my usual doctors and i am very happy with how thorough they both are.

I've been seeing Dr Adrian Jameson for years now and could not recommend a better practise. Friendly staff and always prompt service.

Great for a consultation, doctors are good. However my poor rating comes from getting test results.requested over the phone initially but they rang and told me it was better to see the doctor. Went in for like literally 2 mins and got slugged $73

Bit expensive considering there is so many bulk billed places close by. The furniture is very dated, it's like something from the 80s.

Front counter staff wonderful, wait time ok but pick your doctor wisely some need to improve their bedside manners, a bit of respect and common decency when speaking to people instead of putting them down, might go along way.