Gronbek Security & Master Locksmith Perth

These guys are great. I have been to them a few times only to get keys cut but when one of them didn't work well they spent a lot of time figuring out why. There focus on customer service is excellent and spending your money with them is a win-win for everyone.

Brendan and Austin from the Welshpool branch were very responsive and helpful in getting a new key made for my car and also helping with a jammed ignition.
Best service I’ve experienced in a very long time and very happy with the up front quote and quality of the service. Very thankful and will always come back for anything regarding a locksmith. Thank you and highly recommended to anyone

I locked myself out of the house. Gronbek were out to my house, opened the door, cut me a spare key and were gone again within 30min. Really good customer service

Had a lock smith booked for 830am (we waited at home) on a Tuesday, we were home inside and they didn't knock loud at all, our dog didn't even hear it. You guys need to knock on the door louder.
Rescheduled for the next day again for 830am with a no show still at 9am. Called to ask where the tech was, to be told he will attend in the afternoon. I also have better things to do than wait for a company that isn't organised.

Tom attended today to fix a lock that had become unusable. It was a mobile non-uregent call out as lock hadn't given up completely. Although there was a miscommunication around arrival time at first, this was swiftly sorted, and Tom arrived at alloted time, having phoned to advise he was 5 mins away. He clearly explained what he was doing to fix lock and ensured all tested before he left. Friendly and professional service. Thanks!

HONEST and HELPFUL: Key got stuck in front door, Rang 24/7, got in touch with Levi & sent photos. He rang back, gave me a tip and I got key out. Will get lock fixed during week. Saved me callout fee and extra charges. Priceless!

I had my house key snapped off in the lock at 9pm at night with an early flight the next morning. Gronbek was the only company out of 10 i called that returned my call and they were at my place within the hour.
I had access into my place within 15minutes after that. Good rates but great service. Definitely recommend. Ill be calling them first the next time i require a locksmith.

Highly recommend the team at Gronbek Security for all your locksmith needs. Tina is so nice to work with and will make sure you are looked after.

Went in to get a couple keys cut for my house last week, after going back and forward a couple times to get them cut again, the keys would still not work. Was told by the staff I need to remove my lock and bring it in or have someone come out to fix my locks which i didnt appretiate.
Decided to try another locksmith down the road and yep, the keys worked straight away and cost half the price

Ive used these guys a couple of times now. I found the counter staff delivered a really good service and knowledge. They took the time with me discussing products and also setting them up. Thank you

The only company that actually answered my phone call for after hours locksmith, Sunday morning 5: 50am they were at my place within 45 minutes and I was in side shortly after!
It’s now 9am and not one company that I called prior to Gronbek has called me back!
Thanks guys!

We bought a gate lock from another company and ran into issues with it. I spoke with the company who told me I would need a locksmith to try and fix it or they could replace it with a new one ($600 odd)

I emailed a few other companies to see if anyone could help.

I came across Chris at Gronbek. He was amazing. He asked a few questions and worked out the issue and it’s now been resolved.

Outstanding customer service!

I will definitely be recommending your company to everyone.

Made a booking and stayed home all afternoon waiting - rang for an update at 4pm to be told they wouldn't be able to make it. May just be a rare mistake with all the other positive reviews, but I feel frustrated and disrespected.

I called Gronbek Security when I needed to change the lock in my security screen door. They were able to assist me the same day. In fact, to save me money they suggested I bring the door in which I did. Would recommend to friends and family without a doubt.

I had to have a new key cut for my car. I tried the guys in the shopping centre but apparently there was something about my key that meant it needed to be done by a locksmith. I went to the Gronbek shop and they were more than helpful and it actually ended up costing less anyway.

We recently moved warehouses for the family business and we needed a full overhaul of the security systems. I can't fault Gronbek Security. They organised an entire master key system for the new location and made the process seamless. We will be using them again to upgrade the CCTV system prior to Christmas. Very prompt, friendly service all around. I highly recommend them if you need a locksmith company for your business.

We had a break in at our commercial property. Gronbek Security were able to come out to the property swiftly to offer a quote and advice on how to upgrade all of our security systems.

They followed through with everything that they promised and now we have state of the art CCTV and have upgraded us to a swipe card access system. It really has given us peace of mind, I wish we had done it much sooner.

We are passionate about the safety of our business so we contacted a few local locksmiths in Fremantle to discuss our requirements. Gronbek really stood out with their knowledge and recommended that we use SALTO for electronic access control.

What they installed for us is definitely World-class. Excellent customer service and superior quality products delivered by a very impressive family run business. Thanks Tina and Michael!

I was quite surprised at the speed in which the mobile service unit was able to assist me in the middle of the night. Gronbek Security were able to regain access to my car with no fuss. Highly recommended.

My wife and I needed a smallish safe to store some basic valuables, passports and important paperwork. I went to the Gronbek Security shop in Fremantle and I was so impressed with the knowledge of their staff.

I had no idea that there were so many different options, sizes and prices. Chris was able to determine exactly the best safe for our purposes with room to grow in case we added more items to it in the future. They handled everything from delivery and installation. I'm really happy with it and so glad I went to them rather than buying something online sight unseen. Totally recommended if your in the market for a new home safe.