Cottesloe Medical Centre

We have been patients of Dr. Deb Cohen-Jones for several years and cannot speak highly enough of her exceptional care and expertise. Dr. Cohen-Jones has treated our entire family, addressing a wide range of medical concerns with the utmost professionalism and compassion. Her ability to listen, understand, and effectively treat various health issues has been a tremendous comfort to us. Her knowledge and dedication are evident in every interaction, and she always goes above and beyond to ensure the best possible outcomes for her patients. We highly recommend Dr. Cohen-Jones to anyone seeking a knowledgeable, caring, and dedicated physician. Her commitment to patient care is truly outstanding.

I can't sing Deb Cohen-Jones' praises enough – she's been an absolute game-changer for my health and well-being through her caring approach and a level of commitment that goes beyond just being a doctor. Dr Debs genuine concern for me considers the whole picture – not just the medical side of things, but also how the daily stresses of being a wife, a parent, and a business owner impact my physical health. In addition, it is not only her expertise in a clinical setting that impresses me; it's also the fact that she's created something remarkable in the commercial world. I consider Deb an intelligent and inspiring business leader who has become a trusted person in my journey toward better physical and mental health, which, in turn, positively impacts those around me.

I had brilliant service here for a medical emergency i had.
Thank you all concerned.

Be very carefully with Dr Michael Armstrong, he misdiagnosis a broken collar bone and said it was fine and healing for 10 months and when results came in saying it was completely broken in two pieces he responded by putting his arms above his head and saying "you know what, I'm not going to say anything".

This caused mass financial loss as well as making the injury alot worse requiring a plate and 8 pins attached to my collar bone instead of nothing at all.not mentioning the extreme level of phycological damage caused as a direct result of inaction and mis diagnosis/negligence.

I took this matter to ahpra to b informed he had successfully policed himself in the investigation by writing the report that exonerated him on any wrong doing and when I tried to get the report he created it was up to him if I was allowed to receive it even though it was a freedom of information request and surprise surprise he denied it to be released.

Legit never had worse service at a medical professional, you'll wait at least an hour for a ten minute check up

The two female GPs I see are extremely thorough & caring. I've found the reception staff to be polite - they are dealing with very rude western suburb patients with ridiculous demands.

The reception staff have to be the most rudest ever! They don’t have any phone manners at all, we get asked to be courteous but it shouldn’t also be given to every client

Impossible to get through via phone and expect at least a 10min wait. Tried to move appointment and received a $50 cancellation fee. Will not be returning. Maybe I should charge a fee every time the doctor is late!

The team members at the front were very helpful & polite. Thank you for helping me out with my pathology form.

I cannot say enough good things about Cottesloe medical centre as a whole as a long standing patient of this practise. The ladies at reception cannot help enough and my personal doctor Ben Jarvis is very empathetic and switched on. But I wanted to say being overseas currently and experiencing some sim issues, Libby at front reception was so helpful, patient and understanding. This has been my experience with Libby consistently when I was residing in Perth too. Thank you Libby for your patience and perseverance in getting me through to my appointment with Ben. Amazing and I feel reassured now. Regards Catherine gray

Love Dr Ponhos and Dr Cohen-Jones, but the front desk staff are often quite rude and blunt when it is totally unnecessary. Some kindness and empathy is greatly needed; I would hate to be someone in desperate need of help as they seem completely unable to do so.

Trigger warning: miscarriage. I don’t recommend coming here at all. I met with Dr Cohen-Jones in August 2020 after finding out I was pregnant. She misdiagnosed me with a miscarriage. Luckily, she was wrong. After sending feedback to the medical practice about my experience, I was never contacted to follow-up regarding my terrible experience which is why I decided to write a public review. Beware of this doctor and clinic. Very unprofessional!

The only reason I go there is Dr Deb Cohen Jones. She is amazing, so knowledgeable and kind. Really really recommend her.
Unfortunately the front desk staff is often rude and dismissive.

Dr Ernest Rozsa was a gem and so was his covid vaccine nurse! Nothing but good things to say about both staff.

Between Dr Ng, Dr Jarvis and nurses Bobbie and Imogen, the care and attention this team have provided to my wife, young baby and 3 year old daughter has been exceptional, nothing was too much trouble, they went above and beyond to provide a first class service. Highly recommended!

We were told our doctor would bulk bill us as we have a new baby and cannot afford the astronomical rates here, but the doctor decided to only bulk bill our first session. I am now sitting in a radiological clinic after paying 200 dollars for an ultrasound because we were not bulk billed, again. We now do not have enough money to afford the nappies we need for our daughter as she has grown into the next size up. She will just have to be uncomfortable for the next two weeks because of this doctor's callousness and greed. Disgusting elitism and snobbery on display at this "health" centre.

I emailed the practice asking for the date of something and received an email from the practice manager advising me to call reception to find out the information. I have worked in medical centres - the practice manager, Thelma Friday, could have easily found the information I had requested. I emailed because I could not call. I found her reply telling me to contact reception as very poor client communication and just plain lazy. Generally the service from the reception staff I have contact with is lack lustre and lacking good customer service skills and professionalism. The only reason I attend this practice was because my long term GP moved there from her last practice. I have no complaints about my doctor she is always excellent and friendly!

I have been looking for a female GP for a little while since moving to Perth and I have finally found one - Dr Deb Cohen-Jones! She is incredible.

I left my appointment feeling heard, satisfied and taken care of. I feel she not only connected to me as a Doctor but as a friend. I felt comfortable enough to speak with her and left the appointment with a health plan moving forward.

I would 100/10 recommend Dr Deb!

Wonderful doctors and nursing staff but appalling on line booking system that does not work. Patients are blamed for not being able to use it not the poorly designed system. As a result you cannot book an appointment on line.
Corporate health care at its worst!

Highly recommend Dr Deb Cohen-Jones. She is immensely professional, compassionate and knowledgeable.