WestUrban Group

I had three units built by WestUrban Group in 2020. Despite all the challenges during the pandemic, the team provided top service and had made their very best endeavour to keep the project going. They have been very responsive to our queries. They have been very patient with me, who has zero knowledge in construction. They are very reliable and if we ever build again, we will go with WestUrban again.

We went through Westurban for obtaining drawings and planning permits for 3 townhouses. We then sold the property with plans.

King Chen was our main liason and was excellent and probably the main reason we went with Westurban. I really liked how honest and straightforward he was in discussing expected/unexpected costs and timeframes. He also did a great job understanding our needs. He helped set us up with options for when we could sell or continue with the building process.

Above that, Westurban were able to maximise our land use and navigate council approvals smoothly - they had excellent knowledge of what would or would not work and delivered within predicted times.

All in all, I would trust King and value his opinion and I would go back to Westurban in a heartbeat.

Very good builder onetime and whole team work together to get good result
always recommended
another happy customer

Working with Westurban Group for my first build was a wonderful experience. The team was energetic, professional and patient. Even during the COVID-19 lockdown they smoothly soldier on and delivered excellent units.

Our experience with WestUrban has been very very pleasant from the start to finish. Honestly, I never had thought about my building work to finish well within 4 months - from demotion to project handover. What an effective management and the building team! The Project Team made our journey very comfortable and convenient considering this was my first building project. Sam, Felix, Leona you are awesome and superstar. Wayne, due to Covid lockdown, we never met face to face until the final inspection day and this tells me how amazing site supervisor you are. Your attention to detail is second to none. Sam, you have been very supportive to us for our project and the upgrade to an high end cooktop was ‘icing on the cake’, what an impressive gesture. Felix and Leona your knowledge of the building process made it very easy for me and thank you for being so patient with all my queries…

Overall very +ve experience from the entire WestUrban Team.

Highly recommended.

We had a great experience with custom building with Westurban builders. Building a family home could have been a very stressful experience, but this was not the case with Westurban builders. They were incredibly supportive, patient, and extremely easy to work with. The process started with an excellent chat with Mr King Chen, the Sr project manager, whose knowledge, experience, and advice were a great influence for us to make decisions, especially regarding material choices and any final changes.

The eye for detail on the finishing is outstanding, especially in the bathrooms and kitchens - there are no words to describe it. As well as this, communication throughout the course of the build has been excellent. The building was completed ahead of time during the COVID19 lockdown, and there were regular updates with photos.

Any issues after the build were swiftly dealt with. No complications were too big or too small for the Westurban team to attend to, and they did so promptly with great skill and efficiency - a quality which adds to the certainty that we will only ever build with them again. We cannot thank them enough for the resulting build.

Our next building will be done by Westurban group.

Great Building and Construction company. We are very happy to have WestUrban as our builder. Thank you very much Felix. See you again soon.

We’ve built through Westurban, and it has been a pleasure with the project delivered on time and without any hassles!

Highly recommend! Always a quality finish with every build. So many of my Landlords have been impressed with the delivery of their Investment Properties.

We built town houses through Westurban. The overall experience was quite satisfying. Right from signing the contract until finishing, we had a great experience. Our project manager was King who was very responsive and very helpful. Any queries were answered in quick succession and we never had to wait. Also the townhouse were completed on time without any delays. I would definitely recommend the builder and also surely build another with them in near future.

This is my first project. Before we met Westurban, we were very uncertain about which builder to choose from. The project manager Franklin is very very patient and professionally to introduce and explain to me on each steps. He has been extremly helpful and done lot of work until we are fully satisfied. The site manager Rajan and Support manager Leona also done excellent works for this project. I’m so happy that I had the chance to work with Westurban and their excellent team for my very fist project. I’m looking forward to work with Westurban in the future. You wouldn’t be regretted if you choose Westurban.
Excellent staffs, excellent company.

I purchased a unit built by Westurban and must say they have been super responsive and super helpful in attending minor issues which anyone would expereince when moving in to a brand new property. Wayne Chan was my Project Manager who was the key person behind this super service. So Kudos to Wayne keep up the good work

Construction process made easy! This summarises it all. As an investor, for me, WestUrban made the whole end to end process of 3 townhouse development project in Reservoir seamless and easy to follow. Professional bunch of team members and a well structured company with quality & timely outcome! With WestUrban - "What you see is what you get. " very rear to see these days with the builders. Keep up the good work!

PS. If i could give 10 stars, i would go for it!:)

King is very helpful in managing my project, prompt response and get issues resolved in time, Wayne is very nice and patient to discuss issues with me onsite and rectify these quickly. Also thanks for all team's effort!

Professional and outstanding project management team. Building with Westurban has been smooth and a positive experience, especially as a first home owner. Any issues were immediately resolved without questions. I would absolutely choose to build with them again without hesitation so thank you.

West Urban built 3 town houses for us in a timely manner,
great communication through out the build,
at the end of the project the supervisor (Souhaib Elsayegh)
went out of his way to do all the finishing touches in a very short period of time, so we could get the finished product on the market for sale.
Happy with the finished Product, Im sure the owners are going to enjoy their new homes,
thanks Again Simon

Fantastic experience and service, they guide us how to do step by step from 0 knowledge. Good effort and will use again and tell friend in the future.

We have appointed WestUrban as our architect and builder for some of our projects and I wouldn't hesitate to recommend them! WestUrban team is professional and systematic. We have encountered few issues during the building permit application and also during construction, and WestUrban team has managed to help us to sort out the issues immediately by giving us suggestive options and issues were sorted out without much delay. The project was delivered within the timeframe and overall we are very happy to have WestUrban as our builder!

My experience with WestUrban has been great.
I have found out them to be honest, upfront and cooperative.

I wish I can give 10 stars as I had great experience with Westurban. They are efficient and fast, their custom service is excellent and their staff are very professional and patient, Great to work with.