Watches of Switzerland Melbourne Airport (Official Rolex Retailer)

I had a great experience buying my first Rolex.
I have been speaking with Thuy for some time now. She has truly made the experience a memorable one. Very helpful throughout the entire journey. I will definitely be coming back here without doubt. Thanks again Thuy.

I've been dealing with Leanne for a number of years now. She's by far the best watch dealer that I've ever dealt with. She's very friendly and attentive to which watches that I want and ALWAYS REMEMBER. The transactions have been very smooth and seamless with no fuss at all. I highly recommend Leanne to any watch buyers out there to deal with her. Can't wait to purchase another watches from her.

Heather was fantastic to deal with. Although I did not physically go into the airport store due to COVID, she helped me arrange my purchase to be collected from the CBD store very efficiently, but she updated me every step of the way.

I had a great experience purchasing my first Rolex from Watches of Switzerland Melbourne Airport. Many thanks to Leanne for assisting me to get my desired watch. She is very professional, friendly and helpful. Thanks again Leanne for her excellent customer service!

Incredible staff. They went out of their way to facilitate our purchase. Premium customer service. Thank you Heather!

A great experience with the purchase of my New IWC Portofino 150 Years Edition. Thuy made the process as easy as can be from locating the watch to getting it shipped in, even in the middle of COVID-19 Lockdown. The first of many purchases from Watches of Switzerland Melbourne Airport. An absolute pleasure. Thanks Thuy

Thanks to Elaine S.for her assistance in locating a specific combination Rolex Date Just we were after. Great communication and follow up service after only an initial expression of interest when passing through the airport.

Wonderful experience with purchasing my watch before onboard the airplane. The stylish bro, Brian, is patient and knowledgable. Not just promoting for sales, but telling the story about the watch behind the scenes. He is a truly professional watch lover. Now I'm loving my piece a lot more. JLC is the one to start with. Will definitely come back and discuss with Brian before my next trip. Cheers!

Teck was a very good sales person. He is friendly and kind sales person. I would recommend him to my other friends.

Dear Adam,

This is my repeat purchase and
I still cannot thank Adam and the team of WOS enough for their patience and professionalism in updating us constantly, since what we wanted was highly demanded.

Thank you so much, today my wife is so thrilled with the watch when she got it.


You've truly made our day.

Have a blasting year Adam

Rhiannon Cameron from the Watches of Switzerland, Melbourne Airport store has been a huge help in getting me that watches I want. I have purchased multiple watches from her and she is extremely professional and friendly - she will get the job done. I was able to get the rolex I had wanted for a very long time, thanks to her. She would constantly update me on new pieces and status of watches that I wanted, whether it be a Rolex, an IWC, a Breitling or anything other brand.

Would highly recommend Watches of Switzerland and Rhiannon if anyone wants a timepiece!

This is my second purchase I made from the airport store. On both occasions Thuy has been professional, friendly and helpful in helping with my purchase. I am starting my collection and will definitely be buying my next one from Thuy.

The Sales Consultant who attended to me Mr Teck was great. Exceptional service and got everything sorted out very quickly. Painless purchase and will definitely purchase again when the another watch becomes available. Once again a great experience overall.

Really Enjoyed my first experience at WoS airport, And really appreciate sales manager Thuy helped me to get the watch i wanted. I know some watches are really rare and hard to get. I think before you select a watch it's better to 'select' a seller first. A good seller listens to your opinion not just recommend you something u dont want. Also a good seller maybe can save u lots of time.

Very satisfied with service & communication with Watches of Switzerland, in particular Zoe who has been attending to me personally, answering all my many queries even when they are often not be face to face

This place is hands down my favourite watch store! It makes waiting for my flights fun and exciting. I have been assisted by Leanne multiple times and I have to say that she exhibits the highest level of professionalism and impeccable customer service. She is the reason that I keep on coming back to this store and deserves utmost praise for making my watch buying experience so enjoyable and memorable. Leanne and the other staff members are also very knowledgeable and patient which I find quite important customer service traits when dealing with luxury time pieces. The staff here aren't all about sales and actually care to give you a good experience. I have, and definitely will return here. One other big bonus about this store is that with so many time pieces, you won't ever miss your flight.

Just purchased my second watch from Thuy at the Melbourne International Airport store. Service I received was nothing short of exceptional. Would highly recommend you don't buy a watch with out 1st checking out Thuy and the team. Geoff