Watches of Switzerland Melbourne Airport (Official Rolex Retailer)

I had an amazing experience purchasing my new watch from Leanne! She was incredibly friendly, knowledgeable and patient as she guided me through all the different options to make sure I was 100% satisfied with my decision! Will definitely be returning to Leanne for any further pieces I add to my collection

I appreciate the outstanding customer service and look forward to returning. Thumbs up to Thuy for making my visit to the store so easy.:)

I just wanted to give a huge shoutout to Anthony! I recently got my hands on a beautiful JLC watch, and it wouldn't have been such a fantastic experience without his help. Anthony was not only super helpful, but he also made the whole process a lot of fun. He shared his knowledge and guided me every step of the way with a smile on his face. If you're in the market for a luxury watch, Anthony is your go-to guy! Thanks a million Anthony!

Anthony was great throughout the buying process. Went the extra mile and made the whole experience easy. The watch came gift wrapped and very well presented. Couldn't recommend Anthony enough. Thanks mate.

Zeo is the best sales I would ever recommend if you are looking to purchase your next dream watch.

I wanted to express my sincere gratitude for your assistance in getting me such wonderful watch.and made the shopping experience very enjoyable. I appreciated

I look forward to future opportunities to shop with you. Your exceptional service has earned my loyalty, and I will gladly recommend you to friends and family who appreciate the finer things in life.

An absolute pleasure being in store with Kenny and Thuy from the team at Watches of Switzerland. Warm, approachable and professional customer service supported by excellent product knowledge. Kenny and Thuy made my family feel welcome in store, even a very excited toddler. An incredible experience!

Brian was so kind and helpful. My partner and I are looking to start our collection and Brian let us try so many watches with different sizes. He was so patient with us too. I didn’t feel pressure but feel great leaving the store just by putting an expression of interest.

Thank you so much Brian and hope we can meet again soon:)

Fantastic service from the Watches of Switzerland team at Melbourne Airport

Brian is outstanding, and Toi is also fantastic - lovely people, who know their product and provide amazing service

A customer service of staffs in the Watches of Switzerland shop at Melbourne airport are incredibly amazing! Especially Luke who is a Sales consultant looking after me with care. Highly appreciated for your assistance.

We went in today whilst waiting for our flight and was amazed with the service provided. We spoke about a few watches and never felt rushed or pushed to buy something we didn’t want to. Thank you Brian and WOS team for delivering a superb customer service.

Really pleased with the services provided by Mr Uiwathanaphong (Luke). Excellent, exceptional and went above and beyond whilst dealing with me. Made my shopping experience with Watches of Switzerland a pleasant one. He is an asset to your company. I highly recommend to deal with Luke. Thank you.

Thank you Elly. Thank you for all the effort you made in making the Rolex dream possible for me. I really appreciate your dedication and service. Perfect timing, and all thanks to you.:)

Elly at the Melbourne Airport boutique was amazing, friendly and extremely helpful. It was pleasure to shop there, and we will return soon! Thank you!

I have been a long time customer with Leanne Thai. Leanne has helped me with past watches and the time came for her to help with a special piece for my wife. Leanne patiently walked me through and provided guidance with Rolex's ladies range over the phone. On the day of pickup and purchase, Leanne was there at the boutique, and my wife felt it was a wonderful and unforgettable experience that Leanne had provided. Thank you Leanne for making the experience so special for my wife - you really are an invaluable part of the Watches of Switzerland team!

Thuy Nguyen is a great manager. She treated me like a VIP. I've been waiting for the Tudor watch for awhile and it's worthed the wait. Love my new purchase. Put my name down for a Rolex, can't wait to get that call from Thuy. She's a star, sorry 5 stars. Keep me in touch thanks. Happy to purchase more when available.

Just had a great conversation with Ellie looking at some options for Rolex dress watches. Very professional and personable service, I look forward to visiting again. Thanks

They have a brilliant sale service and experienced staffs, especially Shirin. She is super helpful and friendly, definitely will shop for more.

Wonderful service but didn't have any of the watches I was actually after. I realise they don't control supply, but was hoping they would stock omega. Walked out with a Tudor Royal 41mm though and was very happy.

Absolutely amazing shopping experience in this store. Shirin Wu was super helpful and friendly. I would recommend anyone who wants to buy watches should speak with her.