Watches of Switzerland Melbourne Airport (Official Rolex Retailer)

I don't usually write business reviews, but my experience with Heather at the watches of switzerland was outstanding. One of the most friendliest services I have ever encountered in a watch shop, she was very helpful and kind, has shown me the models and how they work, if you want to buy a nice Swiss watch come to this place, top notch service！

Was served by Brian Tong.

He is knowledgeable and patient in explaining the details of the watches as well as the current situation of rolex watches.

Was really happy that the service was top notched. Hope to visit again someday!

Cheers!

Dropping by Rolex for a spare hour, was planning to just browse however saw some brilliant watches with Elly and Anthony

Walked out happy with a new Breitling

Always happy to chat with Thuy and her team, they are friendly and helpful. Happy to met them at the airport

Big thank you to Zoe and extened team for assisting me with my most favorite Rolex purchase！I really highly appreciate for Zoe‘s help！Will definitely come back again

Excellent service from Thuy! Best watch buying experience I’ve had for some time. Highly, highly recommended.

Had a very pleasant Watches of Switzerland experience purchasing a watch from Heather whom went above and beyond to secure the piece I wanted. Thanks for the excellent service, looking forward to my next purchase!

I recently purchased my first Rolex through a lady named Heather at Watches of Switzerland. She was so polite and went above and beyond in placing my order. I would recommended going through Heather to anybody who is looking on purchasing a Rolex in the future, she took so much time to explain every detail of the watch to me. Thank you so much for all of your help Heather!

Big shout out to Anthony, my deepest gratitude for Acquiring a sought after piece, it’s a great privilege to be considered, I will enjoy wearing it, it’s even better in the flesh too look at. A very seamless process from start to finish, very professional, once again thank you Anthony and the watches of Switzerland. Looking forward to our continued relationship.

Best

F. A.

Many thanks to Thuy and her team. Great customer service and experience I had for all occasions especially the surprise watch for my birthday. Superb! Highly recommended for their exceptional customer service, patience and professionalism.

I purchased my watch from Leanne Thai and she is absolutely amazing! She was responsive, knowledgeable and answered any questions I had straight away. Highly recommend watches of switzerland and definitely go speak to Leanne. Best customer service you will get.

Many many thanks to Brian Tong for helping me to get the Rolex I looked for. Much appreciated you can go to store to serve me even during you off-duty time. Great shopping experience. Will definitely keep buying from this gentleman and will definitely recommend friends around who love watches as well.

Big shout out to Kenny from WOS airport, sourced me the piece Ive been looking for which I haven’t had success elsewhere. Kenny was very fast and efficient in sourcing the piece for me even as a new client. I have only used WOS ever since for my timepiece needs.

I had a fantastic purchasing experience with Watches of Switzerland. From when I was made aware the watch was available to the time of collection, Leanne was accommodating, professional and kept me informed throughout the process. Highly recommended!

Leanne Thai helped me purchase a watch for my partner's milestone birthday. I had called up all the other stockists in Melbourne and she was the only one to follow up and kept me up to date until she was able to source it for me just in time for his birthday! I am so grateful for her help and she provided exceptional customer service along the way. I would definitely recommend speaking to Leanne if you're after a watch here! Thank you Leanne:)

Zoe was amazing in helping us get a watch in just 1.5 months. She stayed in contact with us through the whole process, and was always responsive to address any concerns we have.

Would definitely recommend Zoe and be happy to buy from her again!

Been working with Bonnie at WOS to secure a new Rolex piece. Appreciate her help in trying to get me an allocation given the challenges and her honesty as to my situation. Hopefully my opportunity is not far off.

Excellent customer service and seamless communication!

I had encountered professional dealing experiences with Kenny La. Many of their staff are fantastic too!

Will definitely continue to choose WOS as my preferred AD!

Fabulous experience
First introduction was with Zoe Tan, who was enthusiastic and professional. Manager Adam was an expert in Lange and Sohne, and did a wonderful presentation, with immaculate attention to detail, when picking up the watch

Recently purchased a watch from Watches of Switzerland.
Thuy was able to source the watch I was looking for and made the whole buying experience truly memorable.
I highly recommend her for her exceptional and friendly service.
Looking forward to buying more pieces from WOS in the future!