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VIP Security Services (AUST) Pty Ltd.

Address Unit 2/5-7 Paul Ct, Dandenong VIC, Australia
Phone +61 1300 130 115
Hours
Monday08:30-16:30
Tuesday08:30-16:30
Wednesday08:30-16:30
Thursday08:30-16:30
Friday08:30-16:30
Website vipalarms.com.au/contact
Categories Security System Supplier, Burglar Alarm Store, Closed Circuit Television, Security System Installer
Rating 4.8 81 review
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VIP Security Services (AUST) Pty Ltd. reviews

81
Sort by: date highest rated lowest rated most helpful
Scott
03 September 2020 17:59

Excellent customer service and follow up. We had some issue's with camera quality and Zoltan and his team came back on a few occasions and followed through until every thing was working as it should have been. Highly recommend VIP Security

Benji
24 August 2020 15:28

Pretty much take your money and give you the worst service, Volton the manager/owner accused me for his employees theft. At the start the service was good like the 5star reviews state but down the track the service and excuse Volton uses are just pathetic and unprofessional for a business owner.

Belma
16 August 2020 2:32

HIGHLY recommend VIP security services. Zoltan was very helpful! John who installed the cameras was beyond amazing! Throughout the installation he spoke with me regularly and ensured I was satisfied. I have referred VIP security services to several other people. Thank you once again to Zoltan and John.

Sai
01 August 2020 20:17

This company is excellent. Regarding to the product and service, Zoltan explained very well before I made an order, he is nice and patient, price is great when you look at the product quality. For the installation, it is unbelievable. John was the person who did it, it was completed in a timely manner. He is nice and polite. I have to say this company is impeccable, have to give 10 stars.

Anne-Louise
01 August 2020 12:52

We had John from VIP security come and fit a home security system. We are tremendously happy with the result! The images are crystal clear and we felt very safe with John in our home installing the system. He is a true gentleman and one of the neatest tradies ever! Thanks VIP; I will be recommending you to everyone! Seriously 10/10!

cmw
07 July 2020 14:44

John did a fantastic job in a very challenging house to install cameras and an alarm system. He didn't stop working the whole time, was very personable and always had a smile on his face. Jeremy was very patient explaining everything to us and no question was too silly for him. We would certainly recommend VIP Security Services to everyone, not just because of their great products, but because of the service provided by John and Jeremy.

Necat
02 July 2020 20:15

Fantastic job boys! Very happy with the camera installs & positioning. I'd give u 10 stars but hey. Have 5 Max. Recommendations are already out there.
You guys John & Thomas, you absolutely smashed it! Now I have a new visual toy on my big HK TV & my mobile devices with piece of mind. Hope u guys enjoyed ya Brazilian coffee session at ClubNej.
Please note; just wanted to add to this 7 month old review. Another fantastic & timely camera fix a fortnight ago, camera went fuzzy & Zoltan arranged John to attend 1st thing after several jobs. He came, reinstalled & i'm up & running as normal.no footage lost. I'll add another 5 stars for this job. Thanx John, u are the man. And thanx again Zoltan.
Cheers Nej

Chris
13 June 2020 3:53

Thank you so much Zoltan & John, alarm & cctv are amazing. Zoltan you were so prompt in giving my quote and answered any questions I had. John you couldn't have been any friendlier installing the systems and showing us how to operate them. Many Thanks

Vu Dai Van
19 May 2020 8:24

One the best service that ever we had. Feeling safe when we leave home with the alarm system
Service was so professional and quick response

Julie
27 April 2020 23:21

VIP installed CCTV cameras at my home. Initially I was pleased, the HIKvision cameras are great, the tech Jeremy professional and kind. Over the years I sent clients, thinking well of them. Sadly when I needed customer service I believe Zolton, the owner, could not have been ruder or more unprofessional. When I had NBN installed I thought my CCTV system wasn't working. I rang and Zoltan told me he was focused on bigger clients, developers/commercial jobs, and I'd have to wait 3 weeks for a tech - he wouldn't even have someone call me to see if I could fix the problems over the phone. Thankfully I found another company to assist me. I would not use or recommend VIP unless you're prepared to wait 3 weeks for a tech to attend. In my opinion Zoltan doesn't care about individual home owner clients. I found my treatment by VIP/Zoltan to be unprofessional - but more important it made me feel terribly unsafe!

wendy
19 April 2020 1:03

Thank you for ease of quote and thank you to Installer John who is a thorough gentleman and performs his job with efficiency and the highest professionalism

qiu
08 April 2020 16:18

Have been a very happy customer.
Zoltan, the boss, was friendly and efficient.and he provided a reasonable quote.and the tech John was excellent.he was professional, experienced, friendly, honest and patient.highly recommend John.thanks VIP
would highly recommend.

Lewis
19 March 2020 19:22

Zoltan was very fast and professional when requesting a quote, and the installer (John) was great, getting everything installed, configured and cleaned up quickly and efficiently. Extremely happy with service overall, and would definitely recommend: -D

Gareth
14 March 2020 11:23

There's absolutely a genuine reason why VIP score so highly. They are thorough, professional, give great pragmatic advice eithout over-selling, and go the distance in providing individualized installation and problem-solving. John is a real gem, with total integrity and expert experience.

Abu
13 March 2020 8:14

Great service from Zoltan and Jeremy. We found the price very reasonable and the workmanship excellent. I would highly recommend this company.

trinh
07 March 2020 12:54

We had our home security system and alarm upgraded with VipSecurity recently and I was so impressed with the quality of their products and professionalism of their team. We had little knowledge of home security and alarms yet VipAlarm took time to explain and they carried out their service so efficiently and thoroughly. They delivered exactly and beyond what they promised. VipSecurity is very reliable and I would recommend their service to anyone looking at upgrading or installing securities for their home and offices. Thank you VipSecurity

Ben
02 March 2020 20:51

I had Jeremy working on my freshly constructed house to install an alarm. He took such amazing care and pride in his work, leaving no dust behind and doing everything carefully to ensure there’s no damage to anything at all. His attention to detail was great and I have since booked vip alarms again to have a cctv system installed

ilias
23 February 2020 6:09

We got cc cameras, video intercom, and alarm system for our house 8 months ago. The product has had no issues and everything was explained clearly when installed. We recently contacted again for further installations due to the excellent service. Great product, great price, and excellent customer service. You can't go wrong!

koukli
20 February 2020 0:20

Good job done on Saturday. Second system put in from this company, first was in 2013. Will use again in future!

Karen
11 February 2020 20:50

VIP Security Services have installed 3 alarms in various homes for us over the years. Their customer service is outstanding and Zoltan always provides excellent advice. Last year our home was burgled and the police told us that the only thing that saved us was our alarm system which scared away the burglar and notified us promptly of the break-in. I highly recommend VIP Security - they offer high quality products at a very reasonable price combined with outstanding customer support.

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