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VIP Security Services (AUST) Pty Ltd.

Address Unit 2/5-7 Paul Ct, Dandenong VIC, Australia
Phone +61 1300 130 115
Hours
Monday08:30-16:30
Tuesday08:30-16:30
Wednesday08:30-16:30
Thursday08:30-16:30
Friday08:30-16:30
Website vipalarms.com.au/contact
Categories Security System Supplier, Burglar Alarm Store, Closed Circuit Television, Security System Installer
Rating 4.8 81 review
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VIP Security Services (AUST) Pty Ltd. reviews

81
Sort by: date highest rated lowest rated most helpful
Jenny
21 December 2021 2:30

Technical installer (John Plant) provided sound advice on options for placement of sensors, took us through the system clearly, inspired confidence. It's a huge weight off my mind.

Lauryn
19 November 2021 7:13

John came out to our property a few weeks ago to install an alarm system. He was very thorough in that he asked us questions to ensure that we got everything we wanted, and he was always very transparent and explained how things worked. John was very friendly and wore a mask while working. John also made himself available after installing the alarm for us to call him if we had any questions. Highly recommend John!

Kitsa
18 November 2021 16:29

Great follow up, very quick.
Had problems connecting my system to my new phone. Contacted Zoltan who immediately got John to call me. John talked me through it and was up and running in minutes.
Prompt service and John was so nice and patient with me. Would definitely recommend them.

lorna
21 October 2021 0:33

We received excellent service from VIP security services, from the initial enquiry to John fitting our alarm, friendly, professional staff, very reasonably priced products, fantastic workmanship, highly recommend.

Sally
25 August 2021 1:43

John came out and fixed my alarm and replaced a few things. He was so friendly and attended pretty urgently as needed.
I would highly recommend John to anyone

Evan
26 July 2021 13:15

The technician is very friendly and act professionally. He has fixed my home security alarm issue. Thanks.

Steve
01 July 2021 14:06

I was looking alarm system instalation through internet and came accross VIP Security. Contacted Zoltan on Monday and was quoted a very reasonable price. On Saturday, John came over to do the installation. He was on time (despite of) travelling from Springvalle to Point Cook!), very professional and patience in explaining all the function to me in lay man term. John also advised us the best spot to put our sensors and he did not try to "cheat" us by charging and using more sensors as other company would. John is very knowledgeable and diligent in doing his work. We feel safer now with VIP Security Services alarm installation. If i can give 7 stars, i would!
I will definitely use VIP Security service in the future and very happy to recommend them to all my family and friends.
Keep up the good work VIP Security.
Thank you Zoltan and John.

The above post was almost 3 years ago.
After almost 3 years of using the alarm installed by John, our external blue light is faulty. I called Zoltan because it is still under warranty claim and he promised to solve this in the next few days. John came over to replace the blue light with no cost, I only need to pay the call out fee.very professional and patience in explaining the potential issue that might happen with how the blue light might now be working. Always very happy with John and Zoltan for their amazing services. Thank you mate!

Nikki
11 June 2021 5:10

Awesome. I had NO idea how to use or operate the system that came with my new house.
John explained everything clearly & reset it to suit my needs. Super helpful. Would highly recommend.

Fun
09 May 2021 9:08

John just finished the cctv installation
He is polite and best installation done and explained by him
Thanks john for your good service and see you soon

James
29 April 2021 12:09

I found VIP to be excellent to deal with.  My first interaction was with Zoltan who was very informative and helped me quickly decide on the right security solution for my home.  They were able to schedule for the installation to be done quickly and when John showed up to do the installation, I found him to be very courteous, knowledgeable and professional.  He did a great job and I couldn't be happier.

Sandy
28 March 2021 2:38

From initial enquiry to installation the process was made easier by prompt and expert consideration of our circumstances. Installation was quick and within a week of enquiry. Security enquiries with other companies to this day have still not been replied to!
I can highly recommend Zoltan and staff - Nothing seemed too hard or too much trouble: even down to replies after hours prior to signing on the dotted line. Elena and I look forward to a more secure life without unwanted visitors.
Thankyou!

Back up service in the years since installation has been amazing, and John the technician who came by again today was quick, courteous and took great care to ensure we were satisfied!

Gary
15 March 2021 22:45

Zoltan was a delight to deal with. Provided a clear definition of the system and a prompt quote - the installers (John/Tom) did a fantastic job - explained all the functions and were able to connect the Bosch RSC app via my wifi extender - keep up the great work:)

Kristy
26 February 2021 2:02

John from VIP Security attended this week to install my alarm. He was friendly and professional and very knowledgeable about the system. He took the time to make sure I knew how everything works. Very happy with the installation and service received from VIP. Would recommend!

Buddy
25 January 2021 2:41

I called a few Alarm companies about my issues. Some didn’t get back to me, others wanted to sell me a new system my friend recommended to call VIP SECURITY and ask for Zoltan. My problem was resolved and all I had to do is get a new battery and some programming. I highly recommend Vip Security for they Quick and honest service

Joanne
20 December 2020 12:09

The service and the amount of calls I have made, the assistance that was provided to me was amazing, no question to hard or to small. The quality of the cameras day and night and their position gives full coverage
Thank you so much Zoltan for the time you have spent talking to me and explaining the product, I love it cheers Joanne

Adrian
18 December 2020 2:04

Exceptional Service and value for money. I highly recommend VIP Security Services. After shopping around for numerous quotes and been given the run around by other Security Companies, I found VIP Security Services were the most honest, reliable and easy to deal with. Thank You for a great product and service.

Josh
17 December 2020 4:50

Zoltan explained the different options very clearly, all communications were efficient and easy, the guys installed the security alarm quickly and were very friendly. Would recommend

Brad
15 December 2020 17:29

Very happy with these guys. My installation required integrating with some existing hardware and Jeremy did this with ease. Great workmanship and great outcome - fully customised to my needs

Dan
28 November 2020 8:11

The team at vip offers professional services affordable prices very happy with the cctv systems latest technology, vacuum system, door bell A1 brands! Technicians are switched on always coming up with a solution! Thank you zoltan for looking after us
highly recommend.

Smokingfox
17 October 2020 6:58

Such professional, polite staff. They took the time to explain everything in detail, but so i could understand. Thank you Zoltan and team.

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